Connect Pinpoint and Relatel

Both apps 44Pinpoint 21Relatel 23

• Trigger
  Application Stage Update

  Triggers when an application moves to a different hiring stage in Pinpoint.

• Trigger
  New Application

  Triggers when a new job application is submitted in Pinpoint.

• Trigger
  New Job

  Triggers when a new job is created in Pinpoint, returning the job's details and custom field values.

• Trigger
  New Talent Pipeline Candidate

  Triggers when a new candidate is added to your talent pipeline (job seekers) in Pinpoint.

• Action
  Add application

  Creates a new application (candidate applying) for a job in Pinpoint.

• Action
  Add comment

  Adds a comment to an application, candidate or job seeker in Pinpoint and returns the new comment.

• Action
  Add job

  Creates a new job in Pinpoint with its title, description, compensation, application form settings and organisational links.

• Action
  Add requisition

  Creates a requisition in Pinpoint from a requisition template and returns the new requisition.

• Action
  Get application

  Returns a single application by its id, optionally with related records such as the candidate, job, stage and custom attributes.

• Action
  Get candidate

  Returns a single Pinpoint candidate by ID, with optional related applications, job seekers, skills, HRIS references and custom attributes.

• Action
  Get job

  Returns one job by its id, including its custom field values and any related records you ask for.

• Action
  List applications

  Returns applications in your Pinpoint account, optionally filtered by job, candidate, stage, dates or other criteria.

• Action
  List candidates

  Returns the candidates in your Pinpoint account, optionally narrowed by creation or update date, phone number, external reference or blocked status.

• Action
  List comments

  Returns comments left on applications, candidates, jobs and other records in Pinpoint, optionally filtered by the record they belong to or by date.

• Action
  List interviews

  Returns interviews scheduled in Pinpoint, optionally filtered by time, application or attendance.

• Action
  List job postings

  Returns the job postings in your Pinpoint account, with optional filters for status, job, department, division, location, employment type, workplace type and dates.

• Action
  List jobs

  Returns the jobs in your Pinpoint account, optionally filtered by status, department, location, dates and more.

• Action
  List requisitions

  Returns the requisitions in your Pinpoint account, with optional filters by identifier and by created or updated date.

• Action
  List users

  Returns the users in your Pinpoint account, optionally filtered by email, employee status or the jobs they manage, create or interview for.

• Action
  Update application

  Updates an existing application's candidate details, address, hire date, start date or attached CV and cover letter.

• Action
  Update candidate

  Updates an existing candidate's personal and contact details in Pinpoint.

• Trigger
  New Call

  Triggers when a new call is made or received in Relatel.

• Trigger
  New message

  Triggered when a new message is sent or received in Relatel.

• Trigger
  New Smiley

  Triggers when a caller or chat visitor gives a new smiley (satisfaction rating) in Relatel.

• Trigger
  New voicemail

  Triggers when a new voicemail is left for an employee or reception.

• Action
  Add comment

  Adds a comment to a contact in Relatel, optionally notifying a colleague.

• Action
  Add contact

  Adds a new contact to your Relatel company and returns the new contact's id.

• Action
  Cloak Reception

  Sets which reception's number is shown as the caller ID on the authenticated employee's outgoing calls.

• Action
  Delete contact

  Deletes a contact from your Relatel organization and returns Relatel's confirmation message.

• Action
  Dial call

  Initiates a phone call: rings the authenticated employee's phone, then connects them to the given number.

• Action
  Do Not Disturb

  Turns Do Not Disturb on or off for the connected employee and returns the updated employee.

• Action
  Find contact by phone number

  Finds a Relatel contact by its phone number and returns the contact's details.

• Action
  Get contact

  Returns a single contact, including its phone number, name, email, tags and latest activity, by its contact ID.

• Action
  Get employee

  Returns one employee in your Relatel company by ID, including name, email, phone number, presence and do-not-disturb status.

• Action
  Join a Group

  Adds the authenticated employee to an employee group and returns the group's details after joining.

• Action
  Leave a Group

  Removes the authenticated employee from the chosen employee group and returns the group's details.

• Action
  List calls

  Returns calls in the Relatel account, optionally filtered by start time, end time, direction or the employee or reception that took the call.

• Action
  List contacts

  Returns the contacts in your Relatel account, optionally only those with a given phone number.

• Action
  List employee groups

  Returns all employee groups in your Relatel account, with each group's name, presence status and member employees.

• Action
  List employees

  Returns all employees in your Relatel company, including their phone numbers, presence and group memberships.

• Action
  List receptions

  Returns all receptions (phone lines/queues) in the Relatel account.

• Action
  List voicemails

  Returns the account's voicemails, optionally filtered by recording time, recipient or phone number. Returns up to 100 voicemails.

• Action
  Send SMS

  Sends an SMS to one or more phone numbers from your Relatel account or one of your receptions.

• Action
  Update contact

  Updates an existing contact's phone number, name, email, flag or tags, and returns the updated contact.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.