--- title: "Connect Pics.io and SolarWinds Service Desk - APIANT.ai" description: "When \"Assets Added to Collection\" fires in Pics.io, your agent runs \"Create Asset\" in SolarWinds Service Desk." canonical: "https://apiant.ai/connect/pics-io-to-solarwinds-service-desk" --- # Connect Pics.io and SolarWinds Service Desk When **Assets Added to Collection** fires in [Pics.io](https://apiant.ai/connections/pics-io), your agent runs **Create Asset** in [SolarWinds Service Desk](https://apiant.ai/connections/solarwinds-service-desk), or **New Asset** in SolarWinds Service Desk to **Update asset** in Pics.io. Describe the whole flow and it is built, tested on every scenario and kept running. Pics.io **10** triggers Pics.io **11** actions SolarWinds Service Desk **10** triggers SolarWinds Service Desk **29** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Pics.io and SolarWinds Service Desk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Pics.io and SolarWinds Service Desk can do together ### From Pics.io to SolarWinds Service Desk - When **Assets Added to Collection** in Pics.io then **Create Asset** in SolarWinds Service Desk - When **Assets Color Changed** in Pics.io then **Add comment** in SolarWinds Service Desk ### From SolarWinds Service Desk to Pics.io - When **New Asset** in SolarWinds Service Desk then **Update asset** in Pics.io - When **New Change** in SolarWinds Service Desk then **Add assets to collection** in Pics.io Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Pics.io and SolarWinds Service Desk ## Triggers and actions 20 triggers · 40 actions - Trigger **Assets Added to Collection** Triggers when an asset is added to the selected Pics.io collection (including its nested collections). - Trigger **Assets Color Changed** Triggers when the color label on an asset in your Pics.io library is set or changed. - Trigger **Assets Flag Changed** Triggers when an asset's flag changes to flagged, unflagged or rejected in your Pics.io library. - Trigger **Assets Metadata Changed** Triggers when an asset's metadata (title, description, keywords, custom fields and other details) is changed in Pics.io. - Trigger **Assets Moved to Collection** Triggers when assets are moved into the chosen collection (or any collection inside it). - Trigger **Assets Raiting Changed** Triggers when an asset's star rating is changed in your Pics.io library. - Trigger **Metadata Processing Completed** Triggers when Pics.io finishes processing an asset's file metadata, including when metadata is reprocessed for an existing asset. - Trigger **New Asset** Triggers when a new asset is added to your Pics.io library, optionally limited to a collection, inbox, lightboard, type or other filters. - Trigger **New Collection** Triggers when a new collection is created directly inside the collection you choose (pick the root to watch top-level collections). - Trigger **New Comment** Triggers when a new comment is added to an asset in your Pics.io library. - Action **Add assets to collection** Adds one or more Pics.io assets to a collection, or moves them into it so they leave their other collections. - Action **Add keyword** Creates a new keyword in the Pics.io keyword tree, optionally nested under a parent keyword. - Action **Create Collection** Creates a new collection in Pics.io, optionally nested inside an existing parent collection. - Action **Delete collection** Deletes a collection from your Pics.io library. - Action **Find assets** Returns the assets in your Pics.io library that match a text search and optional filters such as collection, type, flag, rating, color or creation date. - Action **Find collections** Returns the collections whose name or description contains the text you search for. - Action **Find keywords** Returns the keywords in your Pics.io account whose name matches the search text. - Action **Get assets** Returns the full details of one or more Pics.io assets by their IDs. - Action **List custom fields** Returns every custom field defined in your Pics.io workspace, including each field's title, type, visibility and allowed options. - Action **Update asset** Updates an existing Pics.io asset by ID — its file name, title, description, rating, flag and color label — and returns the updated asset. Fields left blank are not changed. - Action **Update custom field values on assets** Sets the value of one custom field on one or more Pics.io assets at once. - Trigger **New Asset** New asset in your inventory. - Trigger **New Change** New change in your service desk. - Trigger **New Contract** New contract was added. - Trigger **New Hardware** New hardware in your inventory. - Trigger **New Incident** Triggers when a new incident is created. - Trigger **New Problem** New problem in your service desk. - Trigger **New Purchase Order** Polling trigger for new purchase orders. - Trigger **New Release** New release in your service desk. - Trigger **New Risk** New risk was detected. - Trigger **New User** New user in your account. - Action **Add comment** Add a comment to an incident/problem/change etc. - Action **Add department** Create a department. - Action **Add site** Create a site. - Action **Add time track** Log time on a record. - Action **Create Asset** Add a new asset to your inventory. - Action **Create Change** Add a new change to your service desk. - Action **Create Contract** Create a new contract. - Action **Create Hardware** Add a new hardware to your inventory. - Action **Create Incident** Add a new incident to your service desk. - Action **Create Problem** Add a new problem to your service desk. - Action **Create Release** Add a new release to your service desk. - Action **Create Solution** Add a new solution to your service desk. - Action **Create User** Add a new user. - Action **Delete incident** Delete an incident. - Action **Get Asset** Returns one asset (other_asset) by id. - Action **Get change** Retrieve one change by id. - Action **Get contract** Returns one contract by id. - Action **Get hardware** Retrieve one hardware asset by id. - Action **Get incident** Retrieve one incident by id. - Action **Get problem** Retrieve one problem by id. - Action **Get release** Retrieve a single release by id. - Action **Get user** Retrieve one user by id. - Action **List users** List users, paginated. - Action **Update change** Update a change. - Action **Update hardware** Update a hardware asset. - Action **Update incident** Update an incident. - Action **Update problem** Update a problem. - Action **Update solution** Update a solution. - Action **Update user** Update a user. ## Each app on its own - [ **Pics.io** Pics.io is a cloud service for digital assets management built on top of Google Drive.](https://apiant.ai/connections/pics-io) - [ **SolarWinds Service Desk** Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.](https://apiant.ai/connections/solarwinds-service-desk) Reviews ## What our customers say ## More from Pics.io - [ **Pics.io to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/pics-io-to-salesforce) - [ **Pics.io to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/pics-io-to-slack) - [ **Pics.io to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/pics-io-to-stripe) - [ **Pics.io to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/pics-io-to-shopify) - [ **Pics.io to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/pics-io-to-quickbooks-online) - [ **Pics.io to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/pics-io-to-pipedrive) ## More into SolarWinds Service Desk - [ **Adobe Acrobat Sign to SolarWinds Service Desk** Adobe Acrobat Sign is a cloud-based e-signature service that allows the user to send, sign, track, and...](https://apiant.ai/connect/adobe-acrobat-sign-to-solarwinds-service-desk) - [ **HubSpot to SolarWinds Service Desk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-solarwinds-service-desk) - [ **Salesforce to SolarWinds Service Desk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-solarwinds-service-desk) - [ **Slack to SolarWinds Service Desk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-solarwinds-service-desk) - [ **Google Sheets to SolarWinds Service Desk** Google Sheets](https://apiant.ai/connect/google-sheets-to-solarwinds-service-desk) - [ **Gmail to SolarWinds Service Desk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-solarwinds-service-desk) Questions ## Pics.io and SolarWinds Service Desk, answered ### ### What can start an automation from Pics.io? Any of Pics.io's 10 triggers in the catalog, including Assets Added to Collection, Assets Color Changed, Assets Flag Changed and Assets Metadata Changed. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in SolarWinds Service Desk when something happens in Pics.io? Any of SolarWinds Service Desk's 29 actions, including Create Asset, Create Change, Create Contract and Create Hardware. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from SolarWinds Service Desk to Pics.io? Yes. When something happens in SolarWinds Service Desk, your agent can act in Pics.io too. This page covers both directions: SolarWinds Service Desk's triggers and Pics.io's actions are listed here as well. ### ### Do I have to build a connector for Pics.io or SolarWinds Service Desk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Pics.io and SolarWinds Service Desk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.