--- title: "Connect Pics.io and ServiceNow - APIANT.ai" description: "When \"Assets Added to Collection\" fires in Pics.io, your agent runs \"Add File Attachment to Record\" in ServiceNow." canonical: "https://apiant.ai/connect/pics-io-to-servicenow" --- # Connect Pics.io and ServiceNow When **Assets Added to Collection** fires in [Pics.io](https://apiant.ai/connections/pics-io), your agent runs **Add File Attachment to Record** in [ServiceNow](https://apiant.ai/connections/servicenow), or **New Attachment Added** in ServiceNow to **Add assets to collection** in Pics.io. Describe the whole flow and it is built, tested on every scenario and kept running. Pics.io **10** triggers Pics.io **11** actions ServiceNow **7** triggers ServiceNow **7** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Pics.io and ServiceNow to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Pics.io and ServiceNow can do together ### From Pics.io to ServiceNow - When **Assets Added to Collection** in Pics.io then **Add File Attachment to Record** in ServiceNow - When **Assets Color Changed** in Pics.io then **Create Record** in ServiceNow ### From ServiceNow to Pics.io - When **New Attachment Added** in ServiceNow then **Add assets to collection** in Pics.io - When **New Comment Added** in ServiceNow then **Add keyword** in Pics.io Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Pics.io and ServiceNow ## Triggers and actions 17 triggers · 18 actions - Trigger **Assets Added to Collection** Triggers when an asset is added to the selected Pics.io collection (including its nested collections). - Trigger **Assets Color Changed** Triggers when the color label on an asset in your Pics.io library is set or changed. - Trigger **Assets Flag Changed** Triggers when an asset's flag changes to flagged, unflagged or rejected in your Pics.io library. - Trigger **Assets Metadata Changed** Triggers when an asset's metadata (title, description, keywords, custom fields and other details) is changed in Pics.io. - Trigger **Assets Moved to Collection** Triggers when assets are moved into the chosen collection (or any collection inside it). - Trigger **Assets Raiting Changed** Triggers when an asset's star rating is changed in your Pics.io library. - Trigger **Metadata Processing Completed** Triggers when Pics.io finishes processing an asset's file metadata, including when metadata is reprocessed for an existing asset. - Trigger **New Asset** Triggers when a new asset is added to your Pics.io library, optionally limited to a collection, inbox, lightboard, type or other filters. - Trigger **New Collection** Triggers when a new collection is created directly inside the collection you choose (pick the root to watch top-level collections). - Trigger **New Comment** Triggers when a new comment is added to an asset in your Pics.io library. - Action **Add assets to collection** Adds one or more Pics.io assets to a collection, or moves them into it so they leave their other collections. - Action **Add keyword** Creates a new keyword in the Pics.io keyword tree, optionally nested under a parent keyword. - Action **Create Collection** Creates a new collection in Pics.io, optionally nested inside an existing parent collection. - Action **Delete collection** Deletes a collection from your Pics.io library. - Action **Find assets** Returns the assets in your Pics.io library that match a text search and optional filters such as collection, type, flag, rating, color or creation date. - Action **Find collections** Returns the collections whose name or description contains the text you search for. - Action **Find keywords** Returns the keywords in your Pics.io account whose name matches the search text. - Action **Get assets** Returns the full details of one or more Pics.io assets by their IDs. - Action **List custom fields** Returns every custom field defined in your Pics.io workspace, including each field's title, type, visibility and allowed options. - Action **Update asset** Updates an existing Pics.io asset by ID — its file name, title, description, rating, flag and color label — and returns the updated asset. Fields left blank are not changed. - Action **Update custom field values on assets** Sets the value of one custom field on one or more Pics.io assets at once. - Trigger **New Attachment Added** Triggered when a new attachment is added. - Trigger **New Comment Added** Triggered when a new comment is added to a record. Queries the ServiceNow journal field table for comment entries. - Trigger **New Record** Polls the specified ServiceNow table and fires for each new record, ordered by creation time. Optionally filter with an encoded query. - Trigger **New Work Note Added** Triggered when a new work note is added to a record (e.g. incident) in ServiceNow. - Trigger **New Work Notes (Cisco)** Gets new work notes from incidents in ServiceNow. Queries the configured table (default incident) for rows updated in the last day, returning each record's comments_and_work_notes journal (display value) and sys_id. - Trigger **Two-way sync new and updated incidents (Cisco)** A trigger for two-way syncing new and updated incidents. Can only be used with two-way sync actions. - Trigger **Two-way sync new and updated tables** A trigger for two-way syncing new and updated table records. Polls a ServiceNow table for records ordered by sys_updated_on so new and changed rows are detected. Can only be used with two-way sync actions. - Action **Add Comment to Incident** Adds a customer-visible comment to an incident (by sys_id) via the incident table. - Action **Add File Attachment to Record** Attaches a file to a record via the ServiceNow Attachment API. Provide the table name, record sys_id, file name, content type, and file content. - Action **Add Work Note to Incident** Adds an internal work note to an incident (by sys_id) via the incident table. - Action **Create Record** Creates a new record in the specified ServiceNow table (e.g. incident, task, problem, cmdb_ci). Pass the field values as a JSON object. - Action **Delete Record** Deletes a record by sys_id from the specified ServiceNow table. - Action **List Records** Lists records from the specified ServiceNow table. Optionally filter with an encoded query (sysparm_query), e.g. active=true^priority=1. Returns the result array, paginated. - Action **Update Record** Updates an existing record (by sys_id) in the specified ServiceNow table. Pass changed field values as a JSON object. ## Each app on its own - [ **Pics.io** Pics.io is a cloud service for digital assets management built on top of Google Drive.](https://apiant.ai/connections/pics-io) - [ **ServiceNow** ServiceNow is a digital workflow and IT service management platform.](https://apiant.ai/connections/servicenow) Reviews ## What our customers say ## More from Pics.io - [ **Pics.io to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/pics-io-to-salesforce) - [ **Pics.io to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/pics-io-to-slack) - [ **Pics.io to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/pics-io-to-stripe) - [ **Pics.io to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/pics-io-to-shopify) - [ **Pics.io to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/pics-io-to-quickbooks-online) - [ **Pics.io to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/pics-io-to-pipedrive) ## More into ServiceNow - [ **HubSpot to ServiceNow** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-servicenow) - [ **Salesforce to ServiceNow** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-servicenow) - [ **Google Sheets to ServiceNow** Google Sheets](https://apiant.ai/connect/google-sheets-to-servicenow) - [ **Gmail to ServiceNow** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-servicenow) - [ **Google Calendar to ServiceNow** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-servicenow) - [ **Google Drive to ServiceNow** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-servicenow) Questions ## Pics.io and ServiceNow, answered ### ### What can start an automation from Pics.io? Any of Pics.io's 10 triggers in the catalog, including Assets Added to Collection, Assets Color Changed, Assets Flag Changed and Assets Metadata Changed. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in ServiceNow when something happens in Pics.io? Any of ServiceNow's 7 actions, including Create Record, Update Record, Add Comment to Incident and Add File Attachment to Record. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from ServiceNow to Pics.io? Yes. When something happens in ServiceNow, your agent can act in Pics.io too. This page covers both directions: ServiceNow's triggers and Pics.io's actions are listed here as well. ### ### Do I have to build a connector for Pics.io or ServiceNow? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Pics.io and ServiceNow without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.