Connect Pendo to Synap

Both apps 25Pendo 16Synap 9

• Trigger
  Account in Report

  Triggers when a new account appears in the results of a chosen Pendo account report.

• Trigger
  Visitor in Report

  Triggers when a new visitor appears in the results of a selected Pendo visitor report.

• Action
  Add Visitor to Segment

  Adds a single visitor to a Pendo segment. Only segments created through the Pendo API can be changed this way.

• Action
  Change Guide State

  Changes a Pendo guide's state to public, staged, disabled or draft.

• Action
  Create Feedback

  Creates a new feedback request in Pendo Listen for an account, with title, importance and the apps it applies to.

• Action
  Get Account

  Returns a Pendo account by its account ID, including its agent, custom and automatic metadata.

• Action
  Get Survey Responses

  Returns the individual responses to a Pendo Sentiment survey over a date range, plus the survey's summary score and sentiment counts.

• Action
  Get Visitor

  Returns a Pendo visitor by its visitor ID, including linked account IDs and all agent, automatic and custom metadata.

• Action
  List Features

  Returns the features tagged in your Pendo subscription, optionally limited to specific feature IDs or one application.

• Action
  List Guides

  Returns the guides in your Pendo subscription, optionally limited to specific guides or one application.

• Action
  List Pages

  Returns the pages tagged in your Pendo subscription, optionally limited to specific page IDs or one application.

• Action
  List Reports

  Returns every public report in your Pendo subscription, including each report's id, name, type and definition.

• Action
  List Segments

  Returns all shared (Everyone) segments in your Pendo subscription, optionally only those created through the API.

• Action
  List Track Types

  Returns the track event types defined in your Pendo subscription, or a single track type by its ID.

• Action
  Remove Visitor from Segment

  Removes a single visitor from a Pendo segment. Works only on segments that were created through the API.

• Action
  Send Track Event

  Records a track event (a named action a visitor performed, with optional properties) in Pendo.

• Action
  Add User to User Group

  Adds an existing user to a user group in Synap.

• Action
  Create Flag

  Plants a flag on a quiz question in Synap, optionally with a comment and the issue being reported.

• Action
  Generate User

  Generates a new user account with the given name and email and places it in a user group, optionally setting its password and custom attributes. Returns the generated account, or the background job when Synap finishes the work later.

• Action
  Get Attempt

  Returns one quiz or exam attempt, including its status, score, marks, grade and timing, and the records it links to such as the user and exam.

• Action
  Get User by ID

  Returns a Synap user by their ID, including their details, custom attribute values and links to related records.

• Action
  Invite User

  Sends an invitation by email to people who need a Synap account and adds them to the chosen user group. People who already have an account are added to the group straight away.

• Action
  Remove User From User Group

  Removes a user from a Synap user group. The user's account stays in place; only their membership of that group ends.

• Action
  Submit Attempt

  Submits a user's in-progress attempt in Synap, as if the user had finished and handed it in.

• Action
  Update User

  Updates an existing user's details, such as their name, email address, external ID, time zone, disabled status, groups and custom attributes.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.