Connect Pelcro and Relatel

Both apps 40Pelcro 17Relatel 23

• Trigger
  Customer Created

  Triggers when a user registers via the Pelcro Platform. This means that a customer record exists in Pelcro and has a unique email address, password, and customer ID associated to it.

• Trigger
  Customer Updated

  Triggers when a customer is updated in Pelcro.

• Trigger
  Newsletter Created

  Triggers when a new newsletter subscription is created in Pelcro.

• Trigger
  Newsletter Updated

  Triggers when an existing Pelcro newsletter subscription is updated, such as a change to the subscriber's mailing lists or consent.

• Trigger
  Subscription Created

  Triggers when a new subscription is created in Pelcro.

• Action
  Add address

  Creates a new shipping, billing or primary address for a Pelcro customer.

• Action
  Add coupon

  Creates a new discount coupon on your Pelcro site, with either a fixed amount or a percentage off.

• Action
  Create Customer

  Creates a new customer on your Pelcro site.

• Action
  Create Newsletter

  Creates a newsletter subscriber in Pelcro with their email, signup source and optional consent details.

• Action
  Create Plan

  Creates a new pricing plan under a Pelcro product, setting its price, currency, billing interval and subscription behavior.

• Action
  Create Product

  Creates a product in your Pelcro site. Plans and their prices are added under a product.

• Action
  Create Subscription

  Creates a subscription for a Pelcro customer on a plan, optionally with a coupon, trial period or gift details.

• Action
  Get coupon

  Returns a single coupon by id, including its code, discount, duration, redemption count and expiration.

• Action
  Get newsletter

  Returns a single newsletter subscriber by id, including their email, name, lists and consent details.

• Action
  List newsletters

  Returns newsletter subscribers on your Pelcro site, optionally filtered by exact email address.

• Action
  Update customer

  Updates an existing Pelcro customer's profile, such as contact details, marketing preferences, password and metadata. Fields left blank are left unchanged.

• Action
  Update Newsletter

  Updates an existing newsletter subscriber's email, signup source, name, lists and consent details.

• Trigger
  New Call

  Triggers when a new call is made or received in Relatel.

• Trigger
  New message

  Triggered when a new message is sent or received in Relatel.

• Trigger
  New Smiley

  Triggers when a caller or chat visitor gives a new smiley (satisfaction rating) in Relatel.

• Trigger
  New voicemail

  Triggers when a new voicemail is left for an employee or reception.

• Action
  Add comment

  Adds a comment to a contact in Relatel, optionally notifying a colleague.

• Action
  Add contact

  Adds a new contact to your Relatel company and returns the new contact's id.

• Action
  Cloak Reception

  Sets which reception's number is shown as the caller ID on the authenticated employee's outgoing calls.

• Action
  Delete contact

  Deletes a contact from your Relatel organization and returns Relatel's confirmation message.

• Action
  Dial call

  Initiates a phone call: rings the authenticated employee's phone, then connects them to the given number.

• Action
  Do Not Disturb

  Turns Do Not Disturb on or off for the connected employee and returns the updated employee.

• Action
  Find contact by phone number

  Finds a Relatel contact by its phone number and returns the contact's details.

• Action
  Get contact

  Returns a single contact, including its phone number, name, email, tags and latest activity, by its contact ID.

• Action
  Get employee

  Returns one employee in your Relatel company by ID, including name, email, phone number, presence and do-not-disturb status.

• Action
  Join a Group

  Adds the authenticated employee to an employee group and returns the group's details after joining.

• Action
  Leave a Group

  Removes the authenticated employee from the chosen employee group and returns the group's details.

• Action
  List calls

  Returns calls in the Relatel account, optionally filtered by start time, end time, direction or the employee or reception that took the call.

• Action
  List contacts

  Returns the contacts in your Relatel account, optionally only those with a given phone number.

• Action
  List employee groups

  Returns all employee groups in your Relatel account, with each group's name, presence status and member employees.

• Action
  List employees

  Returns all employees in your Relatel company, including their phone numbers, presence and group memberships.

• Action
  List receptions

  Returns all receptions (phone lines/queues) in the Relatel account.

• Action
  List voicemails

  Returns the account's voicemails, optionally filtered by recording time, recipient or phone number. Returns up to 100 voicemails.

• Action
  Send SMS

  Sends an SMS to one or more phone numbers from your Relatel account or one of your receptions.

• Action
  Update contact

  Updates an existing contact's phone number, name, email, flag or tags, and returns the updated contact.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.