Connect PassEngine to Ringover

Both apps 29PassEngine 15Ringover 14

• Trigger
  New Client

  Triggers when a new client is created.

• Trigger
  New Pass

  Triggers when a new pass is created in PassEngine.

• Trigger
  Pass Scanned

  Triggers each time a pass is successfully scanned, with the pass code, scan result, location and the operator who scanned it.

• Trigger
  Pass Status Changed

  Triggers when a pass status changes (active, used, expired, revoked).

• Action
  Activate Pass

  Reactivates a pass, setting its status back to active and notifying wallet apps.

• Action
  Create Client

  Creates a client (customer) in PassEngine with a name and optional email, phone and internal notes.

• Action
  Create Pass

  Creates a new single-use or multi-use pass, optionally attached to a client and emailed to a recipient. Returns the new pass with its code and public link.

• Action
  Get client

  Returns a single client (customer) by ID, including their name, email, phone and notes.

• Action
  Get pass

  Returns a pass by its ID, including its custom fields, attached client, recent email deliveries and public URL.

• Action
  List clients

  Returns the clients in your PassEngine account, optionally filtered by name, email or phone.

• Action
  List passes

  Returns the passes in your PassEngine account, optionally filtered by name/code text or status.

• Action
  Revoke Pass

  Revokes a pass so it can no longer be scanned, and notifies wallet apps of the change.

• Action
  Scan Pass

  Scans (redeems) a pass by its code, validating its status, validity dates and usage limits, and records the scan. Returns whether the scan succeeded and, if not, why.

• Action
  Send pass email

  Emails an existing pass to a recipient. Returns the queued email delivery with its status.

• Action
  Update Pass

  Updates an existing pass's label, note, status, scan limit, validity dates or custom fields. Changing the status notifies subscribers that the pass status changed.

• Action
  Delete contact

  Permanently deletes a contact from Ringover.

• Action
  Get call

  Returns a terminated Ringover call by its ID, including every log entry it produced (transfers, IVR routing) with its user, contact, tags, recording, summary and transcription.

• Action
  Get call summary

  Returns the AI-generated Empower summary and recap for a call, including topics, follow-up actions, outcome and customer sentiment.

• Action
  Get contact

  Returns a Ringover contact with its names, company, emails and phone numbers.

• Action
  Get transcription

  Returns the transcription of a Ringover call, including each speaker's text, the call's user and contact, and the transcription status.

• Action
  Get user

  Returns a Ringover user's profile, including name, email, assigned phone numbers and licence plan.

• Action
  List calls

  Returns terminated calls for your team over a date range of up to 15 days, most recent first, optionally filtered by call type.

• Action
  List contacts

  Returns the contacts in your Ringover address book (yours and those shared with you), optionally filtered by a search keyword.

• Action
  List conversations

  Returns the SMS and chat conversations in your Ringover account, optionally filtered by conversation type.

• Action
  List messages

  Returns the messages in a Ringover SMS or chat conversation, up to 1000 of the most recent.

• Action
  List users

  Returns the users on your Ringover team, including their profile details, phone numbers and licence plan. An API key without monitoring enabled returns only its own user.

• Action
  Send SMS

  Sends an SMS from one of your Ringover numbers to a phone number, immediately or at a scheduled time. Returns the ids of the message and its conversation.

• Action
  Start callback

  Starts a callback: your Ringover user's device rings first, and once they answer, Ringover dials the recipient's number.

• Action
  Update contact

  Updates an existing Ringover contact's first name, last name, company and sharing status, and optionally replaces its phone numbers.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.