Connect Parallel and SerwerSMS

Both apps 27Parallel 9SerwerSMS 18

• Trigger
  Parallel Event

  Triggers when a new parallel is created.

• Action
  Comment on a Parallel

  Posts a general comment on a parallel.

• Action
  Create Draft

  Creates a draft parallel from a template.

• Action
  Export Parallel

  Exports a parallel's replies and returns a temporary download link.

• Action
  Find a Parallel

  Returns a parallel by its ID.

• Action
  Rename Parallel

  Renames a parallel.

• Action
  Send a Parallel

  Sends a parallel to one recipient by email.

• Action
  Send Multiple

  Sends a parallel to several recipients at once.

• Action
  Tag Parallel

  Adds a tag to a parallel.

• Trigger
  New Contact

  Triggers when a new contact is added to the SerwerSMS address book.

• Trigger
  New Message

  Triggers when a new incoming SMS or MMS (reply, ND or NDI message) arrives on the account.

• Action
  Add Blacklisted Phone Number

  Adds a phone number to the blacklist so it receives no messages.

• Action
  Add Contact

  Adds a contact to a group and returns the new contact's ID.

• Action
  Add Sender Name

  Submits a new alphanumeric sender name (up to 11 characters) for SerwerSMS approval.

• Action
  Check Blacklisted Phone Number

  Checks whether a phone number is on the blacklist.

• Action
  Create Group

  Creates a contact group and returns its ID.

• Action
  Delete Contact

  Deletes a contact.

• Action
  Delete Group

  Deletes a contact group, optionally deleting its contacts too.

• Action
  Get Account Limits

  Returns the account type and how many messages of each type (ECO, FULL, MMS, voice, lookup) are left.

• Action
  List Contacts

  Lists contacts, optionally only those in one group or matching a search phrase.

• Action
  List Delivery Reports

  Lists delivery reports of sent messages, filtered by phone number, message ID, status or date range.

• Action
  List Groups

  Lists contact groups with their IDs and contact counts, optionally filtered by name.

• Action
  List Sender Names

  Lists the account's sender names and whether each is approved, pending or rejected.

• Action
  Remove Blacklisted Phone Number

  Removes a phone number from the blacklist.

• Action
  Send SMS

  Sends an SMS with the same text to one phone number. Returns the queued count and the message ID.

• Action
  Update Contact

  Updates an existing contact's details and group.

• Action
  Update Group

  Renames an existing contact group.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.