--- title: "Connect PagerDuty and Uscreen - APIANT.ai" description: "When \"New Incidents\" fires in PagerDuty, your agent runs \"Revoke Customer Access\" in Uscreen." canonical: "https://apiant.ai/connect/pagerduty-to-uscreen" --- # Connect PagerDuty and Uscreen When **New Incidents** fires in [PagerDuty](https://apiant.ai/connections/pagerduty), your agent runs **Revoke Customer Access** in [Uscreen](https://apiant.ai/connections/uscreen), or **New Invoice** in Uscreen to **Create Note on Incident** in PagerDuty. Describe the whole flow and it is built, tested on every scenario and kept running. PagerDuty **2** triggers PagerDuty **26** actions Uscreen **4** triggers Uscreen **30** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want PagerDuty and Uscreen to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What PagerDuty and Uscreen can do together ### From PagerDuty to Uscreen - When **New Incidents** in PagerDuty then **Revoke Customer Access** in Uscreen - When **List Maintenance Windows** in PagerDuty then **Get Customer** in Uscreen ### From Uscreen to PagerDuty - When **New Invoice** in Uscreen then **Create Note on Incident** in PagerDuty - When **New User** in Uscreen then **Add Responders** in PagerDuty Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with PagerDuty and Uscreen ## Triggers and actions 6 triggers · 56 actions - Trigger **List Maintenance Windows** Gets a list of maintenance windows. - Trigger **New Incidents** Polls for new incidents in PagerDuty. - Action **Add Responders** Request additional responders (a user or escalation policy) to help with an incident. - Action **Add Team Member** Add a user to a team with a given role. - Action **Create Incident** Creates an incident in PagerDuty. - Action **Create Note on Incident** Creates a note on a given incident. - Action **Delete or End a Maintenance Window** Deletes a maintenance window that hasn't started yet, or ends one that is ongoing. - Action **Get Escalation Policy** Retrieve a single escalation policy by its ID. - Action **Get Incident** Retrieve a single PagerDuty incident by id. - Action **Get Schedule** Retrieve a single on-call schedule by its ID. - Action **Get Service** Retrieve a single PagerDuty service by id. - Action **Get Team** Retrieve a single team by its ID. - Action **Get User Information** Gets a user's information based on provided ID. - Action **List Escalation Policies** List PagerDuty escalation policies. - Action **List Incident Notes** List all notes attached to an incident. - Action **List Incidents** List PagerDuty incidents with filters (statuses, service_ids, urgencies, date range). - Action **List On-Calls** List current on-call entries — who is on call now, by escalation policy/schedule/user/time window. - Action **List Schedule Overrides** List overrides on a schedule within a required since/until time window. - Action **List Schedules** List PagerDuty on-call schedules. - Action **List Services** List PagerDuty services. - Action **List Teams** List all teams in the account. - Action **List Users** List PagerDuty users. - Action **Manage Incidents** Bulk acknowledge or resolve multiple incidents in a single call. - Action **Snooze Incident** Snooze a triggered/acknowledged incident for a number of seconds so it won't re-alert until the snooze expires. - Action **Two-way sync add a maintenance window** Creates a maintenance window for use with two-way sync triggers. Does not update. Use only with two-way sync triggers. - Action **Two-way sync add or update an incident** Creates or updates an incident for use with two-way sync triggers. Use only with two-way sync triggers. - Action **Update Incident** Updates an incident in PagerDuty. Set status to acknowledged or resolved to manage the incident. - Action **Update Maintenance Window** Updates a maintenance window. - Trigger **New Invoice** Triggers when a new invoice is created in your Uscreen storefront. - Trigger **New User** Triggers when a new customer is added to your Uscreen storefront. - Trigger **New Video View** Triggers when a customer views a video in your Uscreen storefront. - Trigger **User Updated** Triggers when a customer in your Uscreen storefront is added or updated. - Action **Cancel Customer Subscription** Cancels the customer's active subscription. - Action **Create Group** Creates a team group on a subscription plan. - Action **Delete Group** Deletes a team group. - Action **Generate Sign-On Link** Generates a single sign-on link that logs the customer into your storefront. - Action **Get Content** Returns one video, collection or live event. - Action **Get Customer** Returns one customer by ID or email. - Action **Get Customer Access** Returns one access record for a customer. - Action **Get Customer Subscription** Returns the customer's active subscription. - Action **Get Invoice** Returns one invoice by ID. - Action **Get Offer** Returns one offer by ID. - Action **Get Playlist Item** Returns one playlist item of a collection. - Action **Get Total Watch Time** Returns total watch time for a customer or content in a date range. - Action **Get Video** Returns one uploaded video by ID. - Action **Get Video Views** Returns video view records for a customer or content in a date range. - Action **Get Video Views Summary** Returns view counts and watch time per customer and video in a date range. - Action **List Contents** Returns a page of videos, collections and live events. - Action **List Customer Accesses** Returns the bundles and subscriptions a customer has access to. - Action **List Customers** Returns a page of customers, optionally filtered by a date range. - Action **List Email Topics** Returns your storefront's email topics. - Action **List Group Members** Returns the members of a team group. - Action **List Groups** Returns a page of team groups. - Action **List Invoices** Returns a page of invoices, optionally filtered by date range. - Action **List Offers** Returns your subscription, bundle and rental offers. - Action **List Playlist Items** Returns the playlist items and files of a collection. - Action **List Videos** Returns a page of uploaded videos. - Action **Publish Content** Publishes a video, collection or live event. - Action **Remove Group Member** Removes a person from a team group. - Action **Revoke Customer Access** Revokes a customer's access to a bundle or subscription. - Action **Schedule Content** Schedules a video or collection for future publication. - Action **Unpublish Content** Unpublishes a video, collection or live event. ## Each app on its own - [ **PagerDuty** PagerDuty is an incident management and on-call alerting platform.](https://apiant.ai/connections/pagerduty) - [ **Uscreen** Uscreen is a fully hosted video platform enabling you to sell and distribute your videos online.](https://apiant.ai/connections/uscreen) Reviews ## What our customers say ## More from PagerDuty - [ **PagerDuty to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/pagerduty-to-salesforce) - [ **PagerDuty to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/pagerduty-to-stripe) - [ **PagerDuty to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/pagerduty-to-quickbooks-online) - [ **PagerDuty to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/pagerduty-to-pipedrive) - [ **PagerDuty to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/pagerduty-to-trello) - [ **PagerDuty to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/pagerduty-to-zoom) ## More into Uscreen - [ **HubSpot to Uscreen** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-uscreen) - [ **Salesforce to Uscreen** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-uscreen) - [ **Slack to Uscreen** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-uscreen) - [ **Google Sheets to Uscreen** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-uscreen) - [ **Gmail to Uscreen** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-uscreen) - [ **Google Calendar to Uscreen** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-uscreen) Questions ## PagerDuty and Uscreen, answered ### ### What can start an automation from PagerDuty? Any of PagerDuty's 2 triggers in the catalog, including New Incidents and List Maintenance Windows. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Uscreen when something happens in PagerDuty? Any of Uscreen's 30 actions, including Create Group, Generate Sign-On Link, Get Content and Get Customer. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Uscreen to PagerDuty? Yes. When something happens in Uscreen, your agent can act in PagerDuty too. This page covers both directions: Uscreen's triggers and PagerDuty's actions are listed here as well. ### ### Do I have to build a connector for PagerDuty or Uscreen? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use PagerDuty and Uscreen without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.