--- title: "Connect PagerDuty and Parseur - APIANT.ai" description: "When \"New Incidents\" fires in PagerDuty, your agent runs \"Create Document\" in Parseur." canonical: "https://apiant.ai/connect/pagerduty-to-parseur" --- # Connect PagerDuty and Parseur When **New Incidents** fires in [PagerDuty](https://apiant.ai/connections/pagerduty), your agent runs **Create Document** in [Parseur](https://apiant.ai/connections/parseur), or **New Document Export Failed** in Parseur to **Create Note on Incident** in PagerDuty. Describe the whole flow and it is built, tested on every scenario and kept running. PagerDuty **2** triggers PagerDuty **26** actions Parseur **6** triggers Parseur **10** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want PagerDuty and Parseur to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What PagerDuty and Parseur can do together ### From PagerDuty to Parseur - When **New Incidents** in PagerDuty then **Create Document** in Parseur - When **List Maintenance Windows** in PagerDuty then **Create Document From File** in Parseur ### From Parseur to PagerDuty - When **New Document Export Failed** in Parseur then **Create Note on Incident** in PagerDuty - When **New Document Not Processed** in Parseur then **Add Responders** in PagerDuty Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with PagerDuty and Parseur ## Triggers and actions 8 triggers · 36 actions - Trigger **List Maintenance Windows** Gets a list of maintenance windows. - Trigger **New Incidents** Polls for new incidents in PagerDuty. - Action **Add Responders** Request additional responders (a user or escalation policy) to help with an incident. - Action **Add Team Member** Add a user to a team with a given role. - Action **Create Incident** Creates an incident in PagerDuty. - Action **Create Note on Incident** Creates a note on a given incident. - Action **Delete or End a Maintenance Window** Deletes a maintenance window that hasn't started yet, or ends one that is ongoing. - Action **Get Escalation Policy** Retrieve a single escalation policy by its ID. - Action **Get Incident** Retrieve a single PagerDuty incident by id. - Action **Get Schedule** Retrieve a single on-call schedule by its ID. - Action **Get Service** Retrieve a single PagerDuty service by id. - Action **Get Team** Retrieve a single team by its ID. - Action **Get User Information** Gets a user's information based on provided ID. - Action **List Escalation Policies** List PagerDuty escalation policies. - Action **List Incident Notes** List all notes attached to an incident. - Action **List Incidents** List PagerDuty incidents with filters (statuses, service_ids, urgencies, date range). - Action **List On-Calls** List current on-call entries — who is on call now, by escalation policy/schedule/user/time window. - Action **List Schedule Overrides** List overrides on a schedule within a required since/until time window. - Action **List Schedules** List PagerDuty on-call schedules. - Action **List Services** List PagerDuty services. - Action **List Teams** List all teams in the account. - Action **List Users** List PagerDuty users. - Action **Manage Incidents** Bulk acknowledge or resolve multiple incidents in a single call. - Action **Snooze Incident** Snooze a triggered/acknowledged incident for a number of seconds so it won't re-alert until the snooze expires. - Action **Two-way sync add a maintenance window** Creates a maintenance window for use with two-way sync triggers. Does not update. Use only with two-way sync triggers. - Action **Two-way sync add or update an incident** Creates or updates an incident for use with two-way sync triggers. Use only with two-way sync triggers. - Action **Update Incident** Updates an incident in PagerDuty. Set status to acknowledged or resolved to manage the incident. - Action **Update Maintenance Window** Updates a maintenance window. - Trigger **New Document Export Failed** Triggered when Parseur fails to export a document to its destination. - Trigger **New Document Not Processed** Triggered when Parseur receives a document it cannot extract data from, so you can follow it up. - Trigger **New Document Processed** Triggered when Parseur finishes extracting data from a document, with the extracted fields. - Trigger **New Document Processed (With List Items)** Triggered when Parseur finishes extracting data from a document, including any table or list fields it found (line items, rows). - Trigger **New Mailbox** Triggers when a new mailbox is created in your Parseur account. Returns the mailbox's name, email prefix, AI engine and document counts. - Trigger **New Table Field Processed** Triggers once for every row of a table or list field when Parseur finishes processing a document. Returns the row's values along with the document and mailbox it came from. - Action **Create Document** Sends text or HTML content to a Parseur mailbox as a new document, so Parseur can extract its data. Returns the new document's ID. - Action **Create Document From File** Uploads a file (PDF, DOCX, image and so on) to a Parseur mailbox as a new document, so Parseur can extract its data. Returns the new document's ID. - Action **Delete Document** Deletes a document from Parseur by its ID. - Action **Delete Mailbox** Deletes a Parseur mailbox and everything in it. This cannot be undone. - Action **Get Document** Returns one document from Parseur by its ID, including its processing status and the data Parseur extracted from it. - Action **Get Mailbox** Returns one Parseur mailbox by its ID, with its email address, document counts and settings. - Action **List Documents** Returns the documents in Parseur, optionally narrowed to one mailbox or one processing status. - Action **List Mailboxes** Returns the mailboxes in your Parseur account, with the email address to send documents to and how many documents each holds. - Action **Reprocess Document** Sends an existing document back through parsing, for example after you update its template. Returns the document's ID, name and processing status. - Action **Update Mailbox** Updates a Parseur mailbox's settings. Only the values you supply are changed — anything you leave blank keeps its current setting. ## Each app on its own - [ **PagerDuty** PagerDuty is an incident management and on-call alerting platform.](https://apiant.ai/connections/pagerduty) - [ **Parseur** Send documents such as emails, PDFs and spreadsheets to your custom Parseur mailbox and extract any data.](https://apiant.ai/connections/parseur) Reviews ## What our customers say ## More from PagerDuty - [ **PagerDuty to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/pagerduty-to-salesforce) - [ **PagerDuty to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/pagerduty-to-stripe) - [ **PagerDuty to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/pagerduty-to-quickbooks-online) - [ **PagerDuty to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/pagerduty-to-pipedrive) - [ **PagerDuty to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/pagerduty-to-trello) - [ **PagerDuty to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/pagerduty-to-zoom) ## More into Parseur - [ **HubSpot to Parseur** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-parseur) - [ **Google Sheets to Parseur** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-parseur) - [ **Gmail to Parseur** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-parseur) - [ **Google Calendar to Parseur** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-parseur) - [ **Google Drive to Parseur** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-parseur) - [ **Mailchimp to Parseur** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-parseur) Questions ## PagerDuty and Parseur, answered ### ### What can start an automation from PagerDuty? Any of PagerDuty's 2 triggers in the catalog, including New Incidents and List Maintenance Windows. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Parseur when something happens in PagerDuty? Any of Parseur's 10 actions, including Create Document, Create Document From File, Update Mailbox and Get Document. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Parseur to PagerDuty? Yes. When something happens in Parseur, your agent can act in PagerDuty too. This page covers both directions: Parseur's triggers and PagerDuty's actions are listed here as well. ### ### Do I have to build a connector for PagerDuty or Parseur? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use PagerDuty and Parseur without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.