--- title: "Connect OutageDeck and rasa.io - APIANT.ai" description: "When \"New incident\" fires in OutageDeck, your agent runs \"Get contact\" in rasa.io, or \"New Insights Action\" in rasa.io to \"Get incident\" in OutageDeck." canonical: "https://apiant.ai/connect/outagedeck-to-rasa-io" --- # Connect OutageDeck and rasa.io When **New incident** fires in [OutageDeck](https://apiant.ai/connections/outagedeck), your agent runs **Get contact** in [rasa.io](https://apiant.ai/connections/rasa-io), or **New Insights Action** in rasa.io to **Get incident** in OutageDeck. Describe the whole flow and it is built, tested on every scenario and kept running. OutageDeck **1** trigger OutageDeck **7** actions rasa.io **3** triggers rasa.io **10** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want OutageDeck and rasa.io to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What OutageDeck and rasa.io can do together ### From OutageDeck to rasa.io - When **New incident** in OutageDeck then **Get contact** in rasa.io - When **New incident** in OutageDeck then **List contacts** in rasa.io ### From rasa.io to OutageDeck - When **New Insights Action** in rasa.io then **Get incident** in OutageDeck - When **New Insights Topics** in rasa.io then **Get platform status** in OutageDeck Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with OutageDeck and rasa.io ## Triggers and actions 4 triggers · 17 actions - Trigger **New incident** Fires when a new incident is reported for a tracked provider or service. - Action **Get incident** Get an incident's detail including its full update timeline, by incident slug. - Action **Get platform status** Get the platform-wide status overview: directory stats, every tracked provider's current status, and the most recent incidents. - Action **Get provider** Get details for a single tracked provider by its slug. - Action **Get service** Get details for a single service by its slug. - Action **List incidents** List incidents, filterable by provider, severity, lifecycle state, and page/limit. - Action **List providers** List tracked service providers, filterable by free-text search, status, category, and sort order. - Action **List services** List services, filterable by provider, current status, and free-text search. - Trigger **New Insights Action** Triggers when a contact performs a new engagement action, such as a click or open, on the selected newsletter. - Trigger **New Insights Topics** Triggers when a newsletter subscriber gets a new weekly topic cloud, showing the topics and categories they engage with. - Trigger **New Person** Triggered when a new person is added to your rasa.io contacts, optionally only within a chosen list. - Action **Add list** Creates a new mailing list in the rasa.io account and returns the new list's id. - Action **Create or Update Person** Creates a contact for the email address, or updates the existing active contact with that email, and returns the contact. - Action **Delete contact** Permanently deletes a contact and the personal data held for them across this account's newsletters. A contact that cannot be fully deleted is archived instead. - Action **Get contact** Returns a single contact by ID, including its subscriptions, external identifiers and custom attributes. An error occurs if the contact is not found. - Action **Get newsletter** Returns a single newsletter by ID, including its associated lists and subscription types. - Action **List contacts** Returns the contacts in the rasa.io account, optionally narrowed to one list or to contacts matching an external system identifier. - Action **List newsletters** Returns all active newsletters in your rasa.io account, including their associated lists and subscription types. - Action **List segments** Returns the segments defined on your rasa.io account, including each segment's code, name, description and any account-level attribute rule. - Action **List subscription types** Returns all active subscription types in your rasa.io account, along with their active integration mappings. - Action **Remove contact from list** Removes a contact from a list. The contact itself is kept and stays on any other lists. ## Each app on its own - [ **OutageDeck** OutageDeck aggregates the official status feeds of more than 170 cloud and SaaS providers into one place.](https://apiant.ai/connections/outagedeck) - [ **rasa.io** Sends a personalized newsletter based on individual interests and behavior](https://apiant.ai/connections/rasa-io) Reviews ## What our customers say ## More from OutageDeck - [ **OutageDeck to Lido** Lido is a data extraction application that uses AI to read documents, such as PDFs and invoices, and convert...](https://apiant.ai/connect/outagedeck-to-lido) - [ **OutageDeck to Polar** Polar is a modern billing platform for developers & designers.](https://apiant.ai/connect/outagedeck-to-polar) - [ **OutageDeck to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/outagedeck-to-salesforce) - [ **OutageDeck to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/outagedeck-to-slack) - [ **OutageDeck to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/outagedeck-to-stripe) - [ **OutageDeck to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/outagedeck-to-shopify) ## More into rasa.io - [ **HubSpot to rasa.io** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-rasa-io) - [ **Google Sheets to rasa.io** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-rasa-io) - [ **Gmail to rasa.io** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-rasa-io) - [ **Google Calendar to rasa.io** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-rasa-io) - [ **Google Drive to rasa.io** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-rasa-io) - [ **Mailchimp to rasa.io** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-rasa-io) Questions ## OutageDeck and rasa.io, answered ### ### What can start an automation from OutageDeck? Any of OutageDeck's 1 trigger in the catalog, including New incident. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in rasa.io when something happens in OutageDeck? Any of rasa.io's 10 actions, including Create or Update Person, Add list, Get contact and Get newsletter. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from rasa.io to OutageDeck? Yes. When something happens in rasa.io, your agent can act in OutageDeck too. This page covers both directions: rasa.io's triggers and OutageDeck's actions are listed here as well. ### ### Do I have to build a connector for OutageDeck or rasa.io? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use OutageDeck and rasa.io without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.