Integration
Connect OutageDeck to Chaport
When something happens in OutageDeck, your agent does the next thing in Chaport. Describe it in plain language and the automation is built, tested on every branch and kept running.
Build it
What do you want OutageDeck and Chaport to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
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Connect Claude CodeEverything your agent can do with OutageDeck and Chaport
Triggers and actions 9 triggers · 19 actions
Trigger
New incidentFires when a new incident is reported for a tracked provider or service.
- Get incident
Get an incident's detail including its full update timeline, by incident slug.
- Get platform status
Get the platform-wide status overview: directory stats, every tracked provider's current status, and the most recent incidents.
- Get provider
Get details for a single tracked provider by its slug.
- Get service
Get details for a single service by its slug.
- List incidents
List incidents, filterable by provider, severity, lifecycle state, and page/limit.
- List providers
List tracked service providers, filterable by free-text search, status, category, and sort order.
- List services
List services, filterable by provider, current status, and free-text search.
Trigger
Chat Closed (instant)Fires when a chat is closed. Webhook event: chat.closed.
- Chat Finished
Triggers when chat is finished.
- Chat Stage Updated (instant)
Fires when a chat's stage changes. Webhook event: chat.stageUpdated.
- Message Read (instant)
Fires when a message is read. Webhook event: message.read.
- New Chat Started
Triggers when chat is started.
- New Message Sent (instant)
Fires when a new message is sent in a chat. Webhook event: message.sent.
- New Visitor (instant)
Fires when a new visitor is created. Webhook event: visitor.created.
- Visitor Updated
Triggers when visitor data is updated.
- Create an Operator
Adds a new operator to your Chaport account and returns the created operator.
- Delete a Message
Deletes one message from a Chaport chat. Identify the visitor and the message you want removed.
- Delete an Operator
Removes an operator from your Chaport account.
- List Operators
Returns every operator in your Chaport account, with each operator's name, email, role and status.
- List Visitors
Returns the visitors in your Chaport account, one page at a time.
- Retrieve an Operator
Returns one Chaport operator with their name, email, role, job title and current status.
- Retrieve a Visitor
Returns one Chaport visitor with their name, contact details, notes and any custom data held about them.
- Retrieve Last Visitor Chat
Returns a visitor's most recent Chaport chat, including its stage, operators and — when asked for — the transcript.
- Send a Message
Posts a message into a Chaport visitor's chat, starting a chat if there isn't one open.
- Update an Operator
Updates a Chaport operator's details. Anything you leave blank keeps its current value.
- Update a Visitor
Updates an existing Chaport visitor's contact details, notes and custom data. Only the fields you fill in are changed; blank fields are left untouched.
- Update Operator Status
Sets a Chaport operator's availability status, such as online or offline, optionally for a limited time.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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