--- title: "Connect Otter.ai to Uon - APIANT.ai" description: "When \"New Conversation\" fires in Otter.ai, your agent runs \"Add lead\" in Uon." canonical: "https://apiant.ai/connect/otter-ai-to-uon" --- # Connect Otter.ai to Uon When **New Conversation** fires in [Otter.ai](https://apiant.ai/connections/otter-ai), your agent runs **Add lead** in [Uon](https://apiant.ai/connections/uon). Describe the whole flow and it is built, tested on every scenario and kept running. Otter.ai **1** trigger Otter.ai **5** actions Uon **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Otter.ai and Uon to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Otter.ai can start in Uon - When **New Conversation** in Otter.ai then **Add lead** in Uon - When **New Conversation** in Otter.ai then **Add payment** in Uon Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Otter.ai and Uon ## Triggers and actions 1 trigger · 20 actions - Trigger **New Conversation** Triggers when a new conversation appears in your Otter account, optionally limited to one channel. - Action **Create Conversation From File** Creates an Otter conversation from an audio or video file at a URL, such as a call recording from a dialer. - Action **Get Conversation** Returns a conversation's details and summary, with optional action items, insights, outline and transcript. - Action **Get Conversation Audio** Returns the MP3 download link for a conversation's audio. - Action **Get Workspace** Returns your Otter workspace's details, including its ID, name, owner and member count. - Action **Get Workspace Analytics** Returns workspace usage for a date range: transcribed minutes, conversation counts, seats and per-member usage. - Action **Add hotel** Creates a hotel in the U-ON.Travel hotel directory. - Action **Add lead** Creates a new lead (inquiry) in U-ON.Travel with the client's contact details and travel wishes. - Action **Add payment** Adds a payment (incoming or outgoing) in U-ON.Travel, optionally linked to a request, client or supplier. - Action **Add reminder** Adds a reminder (call, letter or meeting) to a request or a tourist's card in U-ON.Travel. - Action **Add tourist** Creates a tourist (client) record in U-ON.Travel and returns its ID. - Action **Find tourists by phone** Returns the tourists (clients) in U-ON.Travel whose phone number matches the one given. - Action **Get lead** Returns a lead (inquiry) by its system ID, with client, manager, status, services, files and extended field values. - Action **Get reminder** Returns a single reminder (task) by its ID, including its type, dates, text, and the request or tourist it belongs to. - Action **Get request** Returns the full details of a U-ON.Travel request (booking) by its ID. - Action **Get tourist** Returns a tourist (client) record by its ID, including contact details and extended field values. - Action **List leads** Returns the leads created within a date range. - Action **List payments** Returns the payments created within a date range. - Action **List tourists** Returns the tourists (clients) in your U-ON account, first page of results. - Action **Update request** Updates an existing request (tour booking) in U-ON.Travel. - Action **Update tourist** Updates an existing tourist (client) record in U-ON.Travel. Only the fields you fill in are changed. ## Each app on its own - [ **Otter.ai** Otter.ai is an AI-powered transcription service that converts speech to text in real-time, facilitating...](https://apiant.ai/connections/otter-ai) - [ **Uon** CRM software for tourist agencies and travel companies with API integration support.](https://apiant.ai/connections/uon) Reviews ## What our customers say ## More from Otter.ai - [ **Otter.ai to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/otter-ai-to-salesforce) - [ **Otter.ai to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/otter-ai-to-slack) - [ **Otter.ai to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/otter-ai-to-stripe) - [ **Otter.ai to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/otter-ai-to-shopify) - [ **Otter.ai to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/otter-ai-to-quickbooks-online) - [ **Otter.ai to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/otter-ai-to-pipedrive) ## More into Uon - [ **HubSpot to Uon** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-uon) - [ **Salesforce to Uon** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-uon) - [ **Slack to Uon** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-uon) - [ **Google Sheets to Uon** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-uon) - [ **Gmail to Uon** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-uon) - [ **Google Calendar to Uon** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-uon) Questions ## Otter.ai and Uon, answered ### ### What can start an automation from Otter.ai? Any of Otter.ai's 1 trigger in the catalog, including New Conversation. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Uon when something happens in Otter.ai? Any of Uon's 15 actions, including Update request, Update tourist, Add hotel and Add lead. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Uon to Otter.ai? Uon has no triggers in the catalog today, so automations start in Otter.ai. If you need the other direction, ask: your agent reads Uon's API documentation and adds it. ### ### Do I have to build a connector for Otter.ai or Uon? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Otter.ai and Uon without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.