--- title: "Connect Otter.ai to Trustmary - APIANT.ai" description: "When \"New Conversation\" fires in Otter.ai, your agent runs \"Create/Update Contact\" in Trustmary." canonical: "https://apiant.ai/connect/otter-ai-to-trustmary" --- # Connect Otter.ai to Trustmary When **New Conversation** fires in [Otter.ai](https://apiant.ai/connections/otter-ai), your agent runs **Create/Update Contact** in [Trustmary](https://apiant.ai/connections/trustmary). Describe the whole flow and it is built, tested on every scenario and kept running. Otter.ai **1** trigger Otter.ai **5** actions Trustmary **12** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Otter.ai and Trustmary to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Otter.ai can start in Trustmary - When **New Conversation** in Otter.ai then **Create/Update Contact** in Trustmary - When **New Conversation** in Otter.ai then **List Contacts** in Trustmary Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Otter.ai and Trustmary ## Triggers and actions 1 trigger · 17 actions - Trigger **New Conversation** Triggers when a new conversation appears in your Otter account, optionally limited to one channel. - Action **Create Conversation From File** Creates an Otter conversation from an audio or video file at a URL, such as a call recording from a dialer. - Action **Get Conversation** Returns a conversation's details and summary, with optional action items, insights, outline and transcript. - Action **Get Conversation Audio** Returns the MP3 download link for a conversation's audio. - Action **Get Workspace** Returns your Otter workspace's details, including its ID, name, owner and member count. - Action **Get Workspace Analytics** Returns workspace usage for a date range: transcribed minutes, conversation counts, seats and per-member usage. - Action **Add Custom field** Create a new custom field with type, code, label, options and entities. - Action **Add Review connection** Adds a new review connection so third-party reviews are imported into Trustmary, either from the review page URL or from a review service and its page ID. - Action **Create/Update Contact** Creates a Contact - Action **Delete Contact** Deletes a Trustmary contact identified by email address. - Action **Delete Custom field** Deletes a custom field from your Trustmary organization. - Action **Delete Review connection** Deletes a Trustmary review connection by its ID or slug. - Action **Get Custom field** Retrieves a single Trustmary custom field definition by its ID. - Action **Get Review connection** Retrieve a review connection by its ID or slug. - Action **List Contacts** List contacts, optionally filtered by email. - Action **List Review connections** Lists the review connections (connected review sources such as Google Maps) in your Trustmary organization, latest first. - Action **Update Custom field** Updates an existing Trustmary custom field definition. - Action **Update Review connection** Updates the slug and/or title of a Trustmary review connection, identified by its ID or slug. ## Each app on its own - [ **Otter.ai** Otter.ai is an AI-powered transcription service that converts speech to text in real-time, facilitating...](https://apiant.ai/connections/otter-ai) - [ **Trustmary** Trustmary helps you gather social proof and use it on your website to generate more leads.](https://apiant.ai/connections/trustmary) Reviews ## What our customers say ## More from Otter.ai - [ **Otter.ai to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/otter-ai-to-salesforce) - [ **Otter.ai to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/otter-ai-to-slack) - [ **Otter.ai to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/otter-ai-to-stripe) - [ **Otter.ai to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/otter-ai-to-shopify) - [ **Otter.ai to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/otter-ai-to-quickbooks-online) - [ **Otter.ai to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/otter-ai-to-pipedrive) ## More into Trustmary - [ **HubSpot to Trustmary** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-trustmary) - [ **Salesforce to Trustmary** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-trustmary) - [ **Slack to Trustmary** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-trustmary) - [ **Google Sheets to Trustmary** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-trustmary) - [ **Gmail to Trustmary** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-trustmary) - [ **Google Calendar to Trustmary** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-trustmary) Questions ## Otter.ai and Trustmary, answered ### ### What can start an automation from Otter.ai? Any of Otter.ai's 1 trigger in the catalog, including New Conversation. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Trustmary when something happens in Otter.ai? Any of Trustmary's 12 actions, including Create/Update Contact, Update Custom field, Update Review connection and Add Custom field. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Trustmary to Otter.ai? Trustmary has no triggers in the catalog today, so automations start in Otter.ai. If you need the other direction, ask: your agent reads Trustmary's API documentation and adds it. ### ### Do I have to build a connector for Otter.ai or Trustmary? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Otter.ai and Trustmary without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.