Integration
Connect Otter.ai and Square
When New Conversation fires in Otter.ai, your agent runs Add order in Square, or New order in Square to Create Conversation From File in Otter.ai. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Otter.ai and Square to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Otter.ai and Square can do together
From Otter.ai to Square
When New Conversation in Otter.ai
then Add order in Square
When New Conversation in Otter.ai
then Create customer in Square
From Square to Otter.ai
When New order in Square
then Create Conversation From File in Otter.ai
When New or updated customer in Square
then Get Conversation in Otter.ai
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Otter.ai and Square
Triggers and actions 4 triggers · 24 actions
Trigger
New ConversationTriggers when a new conversation appears in your Otter account, optionally limited to one channel.
Action
Create Conversation From FileCreates an Otter conversation from an audio or video file at a URL, such as a call recording from a dialer.
Action
Get ConversationReturns a conversation's details and summary, with optional action items, insights, outline and transcript.
Action
Get Conversation AudioReturns the MP3 download link for a conversation's audio.
Action
Get WorkspaceReturns your Otter workspace's details, including its ID, name, owner and member count.
Action
Get Workspace AnalyticsReturns workspace usage for a date range: transcribed minutes, conversation counts, seats and per-member usage.
Trigger
New orderTriggered when a new order is created at the specified location.
Trigger
New or updated customerTriggered when a customer is created or updated.
Trigger
New paymentTriggered when a new payment is received.
Action
Add catalog objectCreates a catalog object (item, variation, category, tax, discount, modifier list and more) in the Square catalog.
Action
Add orderCreates a new Square order at a location, with optional line items, taxes, discounts, service charges and a fulfillment.
Action
Add paymentCreates a payment: charges a card or payment token, or records a cash or external payment the seller received outside Square.
Action
Add refundRefund a payment.
Action
Cancel paymentCancels (voids) a Square payment that is still in the APPROVED status, i.e. a delayed-capture payment that has not been completed.
Action
Create customerCreates a new customer profile.
Action
Delete catalog objectDeletes a Square catalog object by ID, along with any objects that depend on it (for example an item's variations).
Action
Delete customerDeletes a customer profile by ID.
Action
Find catalog objectRetrieves a catalog object (item, variation, etc.) by ID.
Action
Find customerReturns customer details for the specified customer ID.
Action
Find orderRetrieves an order by ID.
Action
Find paymentRetrieves a payment by ID.
Action
List locationsLists all business locations for the connected Square account.
Action
List paymentsLists payments for the connected merchant, newest first.
Action
Search catalog objectsSearches catalog objects by type (ITEM, CATEGORY, etc.).
Action
Search customersSearches customer profiles by email, phone, or reference ID.
Action
Search ordersSearches orders for the specified location(s).
Action
Update customerUpdates an existing customer profile.
Action
Update orderUpdates an open Square order by adding or replacing fields, or clearing them. Completed or canceled orders cannot be updated.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Otter.ai
Otter.ai to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Otter.ai to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Otter.ai to StripeStripe is a payment processing platform for online businesses.
Otter.ai to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
Otter.ai to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
Otter.ai to PipedrivePipedrive is a sales CRM and pipeline management tool.
More into Square
Shopify to SquareShopify is a commerce platform for online stores and retail point-of-sale.
Intercom to SquareIntercom is a customer communications platform for support, engagement, and marketing.
JotForm to SquareJotForm is a web-based WYSIWYG form builder. Create forms, integrate them into your site, and collect...
OpenAI to SquareOpenAI's platform for text generation (Responses + Chat Completions), image generation (gpt-image-1 /...
Capsule CRM to SquareCapsule is an online hosted CRM system for individuals, small businesses and sales teams wanting a simple...
MINDBODY to SquareMINDBODY is a powerful business management software that combines your scheduling, task automation...
Questions
Otter.ai and Square, answered
What can start an automation from Otter.ai?
Any of Otter.ai's 1 trigger in the catalog, including New Conversation. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Square when something happens in Otter.ai?
Any of Square's 19 actions, including Create customer, Update customer, Update order and Add catalog object. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Square to Otter.ai?
Yes. When something happens in Square, your agent can act in Otter.ai too. This page covers both directions: Square's triggers and Otter.ai's actions are listed here as well.
Do I have to build a connector for Otter.ai or Square?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Otter.ai and Square without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.