Build solutions, not workarounds.
What do you want Ortto and Tiledesk to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Ortto can start in Tiledesk
When Fields Updated in Ortto
then Add lead in Tiledesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Ortto and Tiledesk
Triggers and actions 4 triggers · 26 actions
- Fields Updated
Triggers when the specified field(s) of a record have been updated in your Ortto account.
- New Activity Occurred
Triggers when a new Ortto activity occurs.
- New Record Created
Triggers when a new record (contact or organization) has been added to your Ortto account.
- Tag Added/Removed
Triggers when a tag has beed added to, or removed from, a record.
- Add Custom Field
Create a new custom field on the person or organization schema in Ortto.
- Create Record
Create a new record (person, organization), or update an existing record in your Ortto account.
- Delete Record
Archive, restore, or permanently delete a person or organization record in Ortto.
- Get Record
Fetches one or more people, or one or more accounts, by their Ortto ids, returning whichever fields you ask for.
- List Activities
Retrieve the activity feed for a given contact in Ortto.
- Opt Out From SMS
Opt out a person from all SMS communications.
- Search or Create Records
Search your Ortto data for a record based on the provided field or optionally create one if none is found.
- Tag/Untag Records
Adds or removes tags on a person or an account in Ortto, matching the record by email address or account name.
- Unsubscribe a Person
Unsubscribe a person from all emails.
- Update Audience Subscription
Subscribe or unsubscribe a person to/from an Ortto audience.
- Add lead
Creates a new lead (contact) in a Tiledesk project.
- Add message
Send a message into a request/conversation, creating the conversation if needed.
- Add request
Creates a new request (conversation or ticket) in a Tiledesk project. Tiledesk intends this mainly for bulk-importing conversations; add messages to it afterwards.
- Add tag
Create a new tag.
- Delete lead
Delete a lead by id.
- Delete tag
Delete a tag by id.
- Get lead
Fetches a single Tiledesk lead (contact) by its id.
- Get request
Fetch a request/conversation by request_id.
- List leads
List all leads for a project, with sort/page query params.
- List messages
Get all messages of a request by request_id.
- List projects
Lists the Tiledesk projects the connected user belongs to.
- List requests
Lists the requests (conversations and tickets) in a Tiledesk project, with optional filters.
- List tags
List all tags for a project.
- Update lead
Update an existing lead's fields/attributes.
- Update request
Update a request/conversation (e.g. status, department).
- Update tag
Updates an existing tag's name, color or custom attributes in a Tiledesk project.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Ortto and Tiledesk, answered
What can start an automation from Ortto?
Any of Ortto's 4 triggers in the catalog, including Fields Updated, New Activity Occurred, New Record Created and Tag Added/Removed. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Tiledesk when something happens in Ortto?
Any of Tiledesk's 16 actions, including Update lead, Update request, Update tag and Add lead. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Tiledesk to Ortto?
Tiledesk has no triggers in the catalog today, so automations start in Ortto. If you need the other direction, ask: your agent reads Tiledesk's API documentation and adds it.
Do I have to build a connector for Ortto or Tiledesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.