--- title: "Connect Ortto to Hamsa - APIANT.ai" description: "When \"Fields Updated\" fires in Ortto, your agent runs \"Add knowledge base item\" in Hamsa." canonical: "https://apiant.ai/connect/ortto-to-hamsa" --- # Connect Ortto to Hamsa When **Fields Updated** fires in [Ortto](https://apiant.ai/connections/ortto), your agent runs **Add knowledge base item** in [Hamsa](https://apiant.ai/connections/hamsa). Describe the whole flow and it is built, tested on every scenario and kept running. Ortto **4** triggers Ortto **10** actions Hamsa **21** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Ortto and Hamsa to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Ortto can start in Hamsa - When **Fields Updated** in Ortto then **Add knowledge base item** in Hamsa - When **New Activity Occurred** in Ortto then **Add phone number** in Hamsa Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Ortto and Hamsa ## Triggers and actions 4 triggers · 31 actions - Trigger **Fields Updated** Triggers when the specified field(s) of a record have been updated in your Ortto account. - Trigger **New Activity Occurred** Triggers when a new Ortto activity occurs. - Trigger **New Record Created** Triggers when a new record (contact or organization) has been added to your Ortto account. - Trigger **Tag Added/Removed** Triggers when a tag has beed added to, or removed from, a record. - Action **Add Custom Field** Create a new custom field on the person or organization schema in Ortto. - Action **Create Record** Create a new record (person, organization), or update an existing record in your Ortto account. - Action **Delete Record** Archive, restore, or permanently delete a person or organization record in Ortto. - Action **Get Record** Fetches one or more people, or one or more accounts, by their Ortto ids, returning whichever fields you ask for. - Action **List Activities** Retrieve the activity feed for a given contact in Ortto. - Action **Opt Out From SMS** Opt out a person from all SMS communications. - Action **Search or Create Records** Search your Ortto data for a record based on the provided field or optionally create one if none is found. - Action **Tag/Untag Records** Adds or removes tags on a person or an account in Ortto, matching the record by email address or account name. - Action **Unsubscribe a Person** Unsubscribe a person from all emails. - Action **Update Audience Subscription** Subscribe or unsubscribe a person to/from an Ortto audience. - Action **Add knowledge base item** Create a new knowledge base item for a voice agent. - Action **Add phone number** Add a phone number for a user. - Action **Add transcription job** Create a new asynchronous job (e.g. transcription). - Action **Add TTS voice** Create a new text-to-speech voice. - Action **Add voice agent** Create a new AI voice agent. - Action **Assign phone number** Assign a phone number to a voice agent. - Action **Delete knowledge base item** Delete a knowledge base item by ID. - Action **Delete phone number** Delete a phone number. - Action **Delete TTS voice** Delete a text-to-speech voice by ID. - Action **Get campaign** Get a campaign by ID. - Action **Get conversation** Get a call conversation record by ID. - Action **Get job** Get a single job's details by ID. - Action **Get voice agent** Retrieve a specific voice agent by ID. - Action **Initiate voice agent call** Initiate an outbound call with a voice agent via Twilio. - Action **List jobs** List jobs. - Action **List knowledge base items** Return a list of knowledge base items. - Action **List phone numbers** Return a list of phone numbers for a user. - Action **List TTS voices** Retrieve the list of available TTS voices. - Action **List voice agents** Retrieve a list of the account's voice agents. - Action **Transcribe audio** Generate a speech-to-text transcription from audio (not streamed). - Action **Update voice agent** Update an existing voice agent's configuration. ## Each app on its own - [ **Ortto** Grow your brand faster with a customer data and marketing automation platform designed for businesses who...](https://apiant.ai/connections/ortto) - [ **Hamsa** AI voice agent platform with lifelike avatars, RAG-powered conversations, and API/SDK for calls, CRM, and...](https://apiant.ai/connections/hamsa) Reviews ## What our customers say ## More from Ortto - [ **Ortto to Dribbble** Dribbble is a place to show and tell, promote, discover, and explore design.](https://apiant.ai/connect/ortto-to-dribbble) - [ **Ortto to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/ortto-to-salesforce) - [ **Ortto to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/ortto-to-slack) - [ **Ortto to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/ortto-to-stripe) - [ **Ortto to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/ortto-to-shopify) - [ **Ortto to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/ortto-to-quickbooks-online) ## More into Hamsa - [ **MySQL to Hamsa** Connect directly to a MySQL database and run SQL statements from your automations.](https://apiant.ai/connect/mysql-to-hamsa) - [ **TimelinesAI to Hamsa** TimelinesAI allows you to share access to your personal or business Whatsapp account, integrate it with...](https://apiant.ai/connect/timelinesai-to-hamsa) - [ **HubSpot to Hamsa** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-hamsa) - [ **Salesforce to Hamsa** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-hamsa) - [ **Slack to Hamsa** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-hamsa) - [ **Google Sheets to Hamsa** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-hamsa) Questions ## Ortto and Hamsa, answered ### ### What can start an automation from Ortto? Any of Ortto's 4 triggers in the catalog, including Fields Updated, New Activity Occurred, New Record Created and Tag Added/Removed. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Hamsa when something happens in Ortto? Any of Hamsa's 21 actions, including Update voice agent, Add knowledge base item, Add phone number and Add transcription job. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Hamsa to Ortto? Hamsa has no triggers in the catalog today, so automations start in Ortto. If you need the other direction, ask: your agent reads Hamsa's API documentation and adds it. ### ### Do I have to build a connector for Ortto or Hamsa? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Ortto and Hamsa without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.