Connect Order Desk and SendApp

Both apps 33Order Desk 18SendApp 15

• Trigger
  New Order Added

  Triggered when a new order is added in Order Desk.

• Trigger
  Order Folder Changed

  Triggered when an order moves to a different folder in Order Desk.

• Action
  Add Order Item

  Adds a line item to an existing order in Order Desk.

• Action
  Add Order Note

  Adds a note to an order's history in Order Desk.

• Action
  Add Shipment

  Records a shipment with tracking details against an order in Order Desk.

• Action
  Change Folder

  Moves an order into a different folder in Order Desk.

• Action
  Change Tag

  Sets the tag on an order in Order Desk. Reads the order first and writes it back with the new tag so no other order details are lost.

• Action
  Create Inventory Item

  Creates a product in the Order Desk store's inventory.

• Action
  Create New Order

  Creates a new order in Order Desk with its line items, addresses and totals.

• Action
  Delete Inventory Item

  Deletes a product from the Order Desk store's inventory.

• Action
  Delete Order

  Deletes an order from Order Desk.

• Action
  Delete Order Item

  Removes a line item from an order in Order Desk.

• Action
  Get Inventory Item

  Returns one product from the Order Desk store's inventory, including its stock level and your own metadata.

• Action
  Get Order

  Returns one order from Order Desk with its line items, addresses, shipments, notes and your own metadata.

• Action
  List Orders

  Returns orders from Order Desk, with optional folder, source, customer and date filters.

• Action
  Set Order Data

  Updates fields on an existing Order Desk order. Reads the order first and writes it back with only the fields you filled in, so nothing else is lost.

• Action
  Set Order Item Data

  Updates a line item on an Order Desk order. Reads the item first and writes it back with only the fields you filled in, so nothing else on the item is lost.

• Action
  Update Inventory Item

  Updates a product in the Order Desk store's inventory. Reads the item first and writes it back with only the fields you filled in, so nothing else is lost.

• Trigger
  New Contact

  Triggers when a new contact is added to SendApp.

• Action
  Create Contact

  Creates a contact in SendApp, or merges into the existing contact with the same phone or email. Phone or email is required.

• Action
  Delete Contact

  Deletes a SendApp contact by its ID.

• Action
  Find Contacts

  Finds SendApp contacts matching a name, phone or email search, optionally filtered by tag.

• Action
  Get Account Info

  Returns your SendApp account details, plan, subscription and usage.

• Action
  Get Contact

  Returns one SendApp contact by its ID.

• Action
  Get Message Status

  Returns the delivery status (sent, delivered, read or failed) of a WhatsApp message sent in the last 7 days.

• Action
  List Account Tokens

  Lists the account tokens (AI models and channels) in your SendApp account; other actions take one of these tokens.

• Action
  List Automations

  Lists SendApp automations that can be started from another system.

• Action
  List Bookings

  Lists bookings in SendApp, optionally within a date range or by status.

• Action
  List WhatsApp Templates

  Lists the WhatsApp message templates on one of your SendApp accounts.

• Action
  Remove Tags from Contact

  Removes tags from a SendApp contact.

• Action
  Send Message

  Sends a WhatsApp text message (optionally with media) through your SendApp WhatsApp account. Only works within 24 hours of the customer's last message; otherwise use Send WhatsApp Template.

• Action
  Send SMS

  Sends an SMS through your SendApp SMS gateway or bulk SMS credits.

• Action
  Update Contact

  Updates a SendApp contact. Only the fields you fill in are changed; Tags replaces the whole tag set.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.