Integration

Connect Order Desk to Facebook

When something happens in Order Desk, your agent does the next thing in Facebook. Describe it in plain language and the automation is built, tested on every branch and kept running.

Order Desk2 triggersOrder Desk16 actionsFacebook24 actions

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What do you want Order Desk and Facebook to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Order Desk and Facebook

Triggers and actions 2 triggers · 40 actions

Trigger
New Order Added
Triggered when a new order is added in Order Desk.
Trigger
Order Folder Changed
Triggered when an order moves to a different folder in Order Desk.
Action
Add Order Item
Adds a line item to an existing order in Order Desk.
Action
Add Order Note
Adds a note to an order's history in Order Desk.
Action
Add Shipment
Records a shipment with tracking details against an order in Order Desk.
Action
Change Folder
Moves an order into a different folder in Order Desk.
Action
Change Tag
Sets the tag on an order in Order Desk. Reads the order first and writes it back with the new tag so no other order details are lost.
Action
Create Inventory Item
Creates a product in the Order Desk store's inventory.
Action
Create New Order
Creates a new order in Order Desk with its line items, addresses and totals.
Action
Delete Inventory Item
Deletes a product from the Order Desk store's inventory.
Action
Delete Order
Deletes an order from Order Desk.
Action
Delete Order Item
Removes a line item from an order in Order Desk.
Action
Get Inventory Item
Returns one product from the Order Desk store's inventory, including its stock level and your own metadata.
Action
Get Order
Returns one order from Order Desk with its line items, addresses, shipments, notes and your own metadata.
Action
List Orders
Returns orders from Order Desk, with optional folder, source, customer and date filters.
Action
Set Order Data
Updates fields on an existing Order Desk order. Reads the order first and writes it back with only the fields you filled in, so nothing else is lost.
Action
Set Order Item Data
Updates a line item on an Order Desk order. Reads the item first and writes it back with only the fields you filled in, so nothing else on the item is lost.
Action
Update Inventory Item
Updates a product in the Order Desk store's inventory. Reads the item first and writes it back with only the fields you filled in, so nothing else is lost.
Action
Create Comment
Creates a comment on a facebook post or replies to an existing comment.
Action
Create Photo Post
Creates a photo post on a facebook page.
Action
Create Post
Creates a new post on a facebook page.
Action
Delete Comment
Deletes a facebook comment.
Action
Delete Post
Deletes a facebook page post.
Action
Get Comment
Retrieves details of a specific facebook comment.
Action
Get Comments
Retrieves comments from a facebook post or comment (for replies).
Action
Get Page Conversations
Retrieves a list of conversations between users and the page.
Action
Get Page Details
Fetches details about a specific facebook page.
Action
Get Page Photos
Retrieves photos from a facebook page.
Action
Get Page Posts
Retrieves posts from a facebook page.
Action
Get Page Roles
Retrieves a list of people and their tasks/roles on a facebook page.
Action
Get Page Videos
Retrieves videos from a facebook page.
Action
Get Photo
Reads a single Facebook photo by id, using the Page access token for the given page_id. Use as the read-back for a photo upload.
Action
Get Post
Retrieves details of a specific facebook post.
Action
Get Post Insights
Retrieves analytics and insights for a specific facebook post.
Action
Get Post Reactions
Retrieves reactions (like, love, wow, etc.) for a facebook post.
Action
Get Scheduled Posts
Retrieves scheduled and unpublished posts for a facebook page.
Action
Get User Pages
Retrieves a list of pages the user manages, including tasks and access tokens.
Action
Like Post Or Comment
Likes a facebook post or comment.
Action
Unlike Post Or Comment
Removes a like from a facebook post or comment.
Action
Update Comment
Updates an existing facebook comment.
Action
Update Post
Updates an existing facebook page post.
Action
Upload Photos Batch
Uploads multiple photo files in batch to a facebook page or album. uses facebook's batch api for efficient multi-photo upload. maximum 50 photos per batch.

Each app on its own

The other way round: Facebook to Order Desk