Connect OptiPub to Crisp

Both apps 31OptiPub 13Crisp 18

• Trigger
  Feedback Loop

  Triggers when an OptiPub email message receives a spam (feedback loop) complaint.

• Trigger
  Hard Bounce

  Triggers when an OptiPub email message receives a bounce.

• Trigger
  List-Unsubscribe

  Triggers when a recipient uses the list-unsubscribe header on an OptiPub email message.

• Trigger
  Subscribe

  Triggers when a new subscription is created in OptiPub.

• Trigger
  Unsubscribe

  Triggers when an OptiPub subscription is cancelled.

• Action
  Add Email to Segment

  Adds an email address to an OptiPub segment.

• Action
  Cancel Subscription

  Cancels a subscriber's subscription to an OptiPub publication by email.

• Action
  Create Resource

  Creates a content resource (article) in an OptiPub publication.

• Action
  Create Subscription

  Creates a subscription to an OptiPub publication for an email address.

• Action
  Find Subscriber

  Returns an OptiPub subscriber by ID or email, with their emails and subscriptions.

• Action
  Remove Email From Segment

  Removes an email address from an OptiPub segment.

• Action
  Remove Tag From Subscriber

  Removes tags from an OptiPub subscriber by tag name.

• Action
  Send Email

  Sends or schedules an HTML email message to OptiPub segments, or a test send to email addresses.

• Action
  Add a User Event

  Adds an event (such as "Added item to basket") to a Crisp contact's timeline.

• Action
  Add Segments to Conversation

  Adds one or more segments (tags) to a Crisp conversation, keeping the segments it already has.

• Action
  Assign conversation

  Assigns a Crisp conversation to a chosen operator so it is routed to that person.

• Action
  Change Conversation State

  Changes a Crisp conversation's state to resolved, unresolved or pending.

• Action
  Create Conversation

  Creates a new, empty conversation in your Crisp website and returns its session ID. It appears in the inbox once a user message is sent.

• Action
  Create/Update Contact

  Creates a Crisp contact (people profile) for the given email, or updates the existing contact with that email.

• Action
  Delete conversation

  Permanently removes a conversation from your Crisp website, identified by its session ID.

• Action
  Delete people profile

  Removes a people profile (contact) from your Crisp website, identified by its people ID or email address.

• Action
  Get people profile

  Returns a Crisp contact profile, looked up by its people ID or email address.

• Action
  List conversations

  Returns one page of up to 50 conversations in your Crisp inbox, optionally narrowed by search text, inbox, assignee, status or date.

• Action
  List messages in conversation

  Returns the messages in a Crisp conversation, with optional filters to read messages before, after or around a point in time.

• Action
  List operators

  Returns every operator who is a member of the Crisp website, with each operator's name, email, role and availability details.

• Action
  Mark messages as read in conversation

  Marks messages in a Crisp conversation as read, either specific messages or all of them.

• Action
  Search for a Profile

  Searches the website's contact profiles by text (name, email and more) and returns the matching profiles.

• Action
  Search for Conversation

  Searches conversations in your Crisp website by text, segment or filter and returns the matching conversations.

• Action
  Send Note Message

  Posts a private internal note into an existing Crisp conversation, visible only to operators.

• Action
  Send Operator Text Message

  Sends a text message from an operator in an existing Crisp conversation.

• Action
  Update conversation metas

  Updates a conversation's visitor details, subject, segments and custom data. Returns Crisp's result message.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.