Integration
Connect OpsGenie to Zoho Desk
When New alert fires in OpsGenie, your agent runs Create Contact in Zoho Desk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want OpsGenie and Zoho Desk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What OpsGenie can start in Zoho Desk
When New alert in OpsGenie
then Create Contact in Zoho Desk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with OpsGenie and Zoho Desk
Triggers and actions 1 trigger · 32 actions
- New alert
Triggers when a new alert is created in OpsGenie, optionally limited to alerts matching a search query.
- Acknowledge alert
Acknowledges an OpsGenie alert, optionally adding a note. The request is processed asynchronously and returns a request id.
- Add note to alert
Adds a note to an existing OpsGenie alert. The note is processed asynchronously; the returned request id can be used to check its status.
- Assign alert
Assigns an OpsGenie alert to a user as its owner.
- Close alert
Closes an OpsGenie alert identified by its id, tiny id or alias. Closing is processed asynchronously and returns a request id.
- Close incident
Closes an OpsGenie incident, optionally adding a note.
- Create Alert
Creates a new alert in OpsGenie with a message, optional priority, responders, tags and custom details.
- Delete alert
Deletes an OpsGenie alert by its id, tiny id or alias. The deletion is processed asynchronously and returns a request id.
- Get alert
Returns a single OpsGenie alert, looked up by its id, tiny id or alias.
- Get incident
Returns an OpsGenie incident by its id or tiny id, including its message, status, priority, responders, tags and custom properties.
- List alerts
Returns alerts in your OpsGenie account, optionally filtered by a search query or a saved search, and sorted by the field you choose.
- List incidents
Returns incidents matching a search query, sorted as requested.
- List schedules
Returns all on-call schedules in the OpsGenie account, optionally with their rotations.
- List teams
Returns all teams in the OpsGenie account, with each team's id, name and description.
- List users
Returns the users in your Opsgenie account, optionally filtered by a search query and sorted.
- Add Attachment
Attaches a file to a Zoho Desk ticket.
- Add Comment
Add a comment to a ticket.
- Create Account
Adds a new account to Zoho Desk.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket for customer requests.
- Delete ticket
Move a ticket to trash.
- Get account
Get an account by ID.
- Get contact
Fetches a contact by ID. An error occurs if the contact is not found.
- Get ticket
Get a ticket by ID.
- List agents
List all agents.
- List contacts
List all contacts.
- List departments
Returns all departments in the help desk
- List tickets
List all tickets.
- List Ticket Threads
Lists the conversation threads (email replies) of a ticket.
- Send E-Mail Reply
Sends an email reply for the selected ticket.
- Update account
Update an account.
- Update Contact
Updates an existing contact.
- Update Ticket
Updates an existing ticket.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
OpsGenie and Zoho Desk, answered
What can start an automation from OpsGenie?
Any of OpsGenie's 1 trigger in the catalog, including New alert. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zoho Desk when something happens in OpsGenie?
Any of Zoho Desk's 18 actions, including Create Account, Create Contact, Create Ticket and Send E-Mail Reply. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zoho Desk to OpsGenie?
Zoho Desk has no triggers in the catalog today, so automations start in OpsGenie. If you need the other direction, ask: your agent reads Zoho Desk's API documentation and adds it.
Do I have to build a connector for OpsGenie or Zoho Desk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use OpsGenie and Zoho Desk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.