Connect OpsGenie and Twilio

Both apps 30OpsGenie 15Twilio 15

• Trigger
  New alert

  Triggers when a new alert is created in OpsGenie, optionally limited to alerts matching a search query.

• Action
  Acknowledge alert

  Acknowledges an OpsGenie alert, optionally adding a note. The request is processed asynchronously and returns a request id.

• Action
  Add note to alert

  Adds a note to an existing OpsGenie alert. The note is processed asynchronously; the returned request id can be used to check its status.

• Action
  Assign alert

  Assigns an OpsGenie alert to a user as its owner.

• Action
  Close alert

  Closes an OpsGenie alert identified by its id, tiny id or alias. Closing is processed asynchronously and returns a request id.

• Action
  Close incident

  Closes an OpsGenie incident, optionally adding a note.

• Action
  Create Alert

  Creates a new alert in OpsGenie with a message, optional priority, responders, tags and custom details.

• Action
  Delete alert

  Deletes an OpsGenie alert by its id, tiny id or alias. The deletion is processed asynchronously and returns a request id.

• Action
  Get alert

  Returns a single OpsGenie alert, looked up by its id, tiny id or alias.

• Action
  Get incident

  Returns an OpsGenie incident by its id or tiny id, including its message, status, priority, responders, tags and custom properties.

• Action
  List alerts

  Returns alerts in your OpsGenie account, optionally filtered by a search query or a saved search, and sorted by the field you choose.

• Action
  List incidents

  Returns incidents matching a search query, sorted as requested.

• Action
  List schedules

  Returns all on-call schedules in the OpsGenie account, optionally with their rotations.

• Action
  List teams

  Returns all teams in the OpsGenie account, with each team's id, name and description.

• Action
  List users

  Returns the users in your Opsgenie account, optionally filtered by a search query and sorted.

• Trigger
  New Call

  Polls for voice calls on your Twilio account.

• Trigger
  New Incoming Call

  Fires instantly when the selected Twilio phone number receives a call.

• Trigger
  New Message Received

  Polls for inbound SMS/MMS messages received by your Twilio account.

• Trigger
  New SMS received

  Fires instantly when the selected Twilio phone number receives an SMS/MMS. Activating the automation points the number's incoming-message webhook at this automation; deactivating clears it.

• Action
  Delete Message

  Deletes a message from your Twilio account's message logs.

• Action
  Find available phone numbers by criteria

  Returns up to 50 phone numbers available to buy in a country that match the specified criteria (area code, pattern, capabilities, location).

• Action
  Get Call

  Retrieves details of a single voice call by its Call SID.

• Action
  Get Message

  Retrieves a single SMS/MMS message by its Message SID.

• Action
  List Calls

  Lists voice calls on the account, optionally filtered by To, From, or status.

• Action
  List Messages

  Lists SMS/MMS messages on the account, optionally filtered by To, From, or date sent.

• Action
  List Phone Numbers

  Lists the Twilio phone numbers (incoming phone numbers) owned by your account.

• Action
  Lookup Phone Number

  Looks up details (carrier, line type, caller name) for a phone number via the Twilio Lookup v2 API.

• Action
  Schedule Message

  Schedules an SMS or MMS message to be sent later through one of your Messaging Services. A scheduled message can be canceled with Update Message until it is sent.

• Action
  Update Message

  Updates a Twilio Message: replaces or redacts its text, or cancels a scheduled message that has not been sent yet.

• Action
  Update Phone Number

  Update settings (voice/SMS URLs, friendly name) of an owned incoming phone number.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.