--- title: "Connect OpsGenie and ReadyCloud Suite - APIANT.ai" description: "When \"New alert\" fires in OpsGenie, your agent runs \"Add order note\" in ReadyCloud Suite." canonical: "https://apiant.ai/connect/opsgenie-to-readycloud-suite" --- # Connect OpsGenie and ReadyCloud Suite When **New alert** fires in [OpsGenie](https://apiant.ai/connections/opsgenie), your agent runs **Add order note** in [ReadyCloud Suite](https://apiant.ai/connections/readycloud-suite), or **New Contact** in ReadyCloud Suite to **Add note to alert** in OpsGenie. Describe the whole flow and it is built, tested on every scenario and kept running. OpsGenie **1** trigger OpsGenie **14** actions ReadyCloud Suite **2** triggers ReadyCloud Suite **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want OpsGenie and ReadyCloud Suite to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What OpsGenie and ReadyCloud Suite can do together ### From OpsGenie to ReadyCloud Suite - When **New alert** in OpsGenie then **Add order note** in ReadyCloud Suite - When **New alert** in OpsGenie then **Create Contact** in ReadyCloud Suite ### From ReadyCloud Suite to OpsGenie - When **New Contact** in ReadyCloud Suite then **Add note to alert** in OpsGenie - When **New Order** in ReadyCloud Suite then **Create Alert** in OpsGenie Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with OpsGenie and ReadyCloud Suite ## Triggers and actions 3 triggers · 29 actions - Trigger **New alert** Triggers when a new alert is created in OpsGenie, optionally limited to alerts matching a search query. - Action **Acknowledge alert** Acknowledges an OpsGenie alert, optionally adding a note. The request is processed asynchronously and returns a request id. - Action **Add note to alert** Adds a note to an existing OpsGenie alert. The note is processed asynchronously; the returned request id can be used to check its status. - Action **Assign alert** Assigns an OpsGenie alert to a user as its owner. - Action **Close alert** Closes an OpsGenie alert identified by its id, tiny id or alias. Closing is processed asynchronously and returns a request id. - Action **Close incident** Closes an OpsGenie incident, optionally adding a note. - Action **Create Alert** Creates a new alert in OpsGenie with a message, optional priority, responders, tags and custom details. - Action **Delete alert** Deletes an OpsGenie alert by its id, tiny id or alias. The deletion is processed asynchronously and returns a request id. - Action **Get alert** Returns a single OpsGenie alert, looked up by its id, tiny id or alias. - Action **Get incident** Returns an OpsGenie incident by its id or tiny id, including its message, status, priority, responders, tags and custom properties. - Action **List alerts** Returns alerts in your OpsGenie account, optionally filtered by a search query or a saved search, and sorted by the field you choose. - Action **List incidents** Returns incidents matching a search query, sorted as requested. - Action **List schedules** Returns all on-call schedules in the OpsGenie account, optionally with their rotations. - Action **List teams** Returns all teams in the OpsGenie account, with each team's id, name and description. - Action **List users** Returns the users in your Opsgenie account, optionally filtered by a search query and sorted. - Trigger **New Contact** Triggers when a new Contact is created. - Trigger **New Order** Triggers when a new order is created in the selected ReadyCloud organization. - Action **Add order note** Adds a note to an existing ReadyCloud order, optionally attributed to a named author. - Action **Add product** Creates a product (SKU) in a ReadyCloud organization's product catalog. - Action **Add tag** Adds a tag to a ReadyCloud order. - Action **Create Contact** Creates a new contact in a ReadyCloud organization's directory, with optional addresses and custom fields. - Action **Create Member Event** Creates a calendar event for a member of a ReadyCloud organization, with its title, times, location and alert. - Action **Create Order** Creates a new order in a ReadyCloud organization, with its shipping and billing addresses, boxes, tags, notes and custom fields. - Action **Find boxes** Returns every box packed for a ReadyCloud order, with dimensions, weight, shipping options, tracking number and custom fields. - Action **Find Contact** Returns the contacts in a ReadyCloud organization's directory that match the email address and/or first and last name you supply. - Action **Find Order** Returns the orders in a ReadyCloud organization that match a search phrase and/or filters such as order number, primary ID, PO number, customer email, tag, status or date range. - Action **Find products** Returns the products in a ReadyCloud organization whose code, part number, EAN, ISBN or UPS matches the search text, or whose description contains it. - Action **Get contact** Returns one contact from a ReadyCloud organization's directory, including its addresses, custom fields and optionally its notes. - Action **Get order** Returns one ReadyCloud order with its billing and shipping details, addresses, boxes, tags, notes, relations and custom fields. - Action **Update contact** Updates an existing contact in a ReadyCloud organization's directory. Only the details you fill in are changed. - Action **Update order** Updates an existing order in a ReadyCloud organization, changing only the details you fill in, and returns the updated order. - Action **Update product** Updates an existing product in a ReadyCloud organization's product catalog. Only the details you fill in are changed. ## Each app on its own - [ **OpsGenie** OpsGenie extends IT Operations Management to mobile devices.](https://apiant.ai/connections/opsgenie) - [ **ReadyCloud Suite** ReadyCloud is the shipping, returns and CRM suite built for eCommerce.](https://apiant.ai/connections/readycloud-suite) Reviews ## What our customers say ## More from OpsGenie - [ **OpsGenie to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/opsgenie-to-salesforce) - [ **OpsGenie to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/opsgenie-to-slack) - [ **OpsGenie to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/opsgenie-to-stripe) - [ **OpsGenie to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/opsgenie-to-shopify) - [ **OpsGenie to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/opsgenie-to-quickbooks-online) - [ **OpsGenie to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/opsgenie-to-pipedrive) ## More into ReadyCloud Suite - [ **HubSpot to ReadyCloud Suite** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-readycloud-suite) - [ **Google Sheets to ReadyCloud Suite** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-readycloud-suite) - [ **Gmail to ReadyCloud Suite** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-readycloud-suite) - [ **Google Calendar to ReadyCloud Suite** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-readycloud-suite) - [ **Google Drive to ReadyCloud Suite** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-readycloud-suite) - [ **Mailchimp to ReadyCloud Suite** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-readycloud-suite) Questions ## OpsGenie and ReadyCloud Suite, answered ### ### What can start an automation from OpsGenie? Any of OpsGenie's 1 trigger in the catalog, including New alert. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in ReadyCloud Suite when something happens in OpsGenie? Any of ReadyCloud Suite's 15 actions, including Create Contact, Create Member Event, Create Order and Update contact. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from ReadyCloud Suite to OpsGenie? Yes. When something happens in ReadyCloud Suite, your agent can act in OpsGenie too. This page covers both directions: ReadyCloud Suite's triggers and OpsGenie's actions are listed here as well. ### ### Do I have to build a connector for OpsGenie or ReadyCloud Suite? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use OpsGenie and ReadyCloud Suite without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.