Integration
Connect OpsGenie and Prospect CRM
When New alert fires in OpsGenie, your agent runs Add contact in Prospect CRM, or New contact in Prospect CRM to Add note to alert in OpsGenie. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want OpsGenie and Prospect CRM to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What OpsGenie and Prospect CRM can do together
From OpsGenie to Prospect CRM
When New alert in OpsGenie
then Add contact in Prospect CRM
When New alert in OpsGenie
then Add lead in Prospect CRM
From Prospect CRM to OpsGenie
When New contact in Prospect CRM
then Add note to alert in OpsGenie
When New lead in Prospect CRM
then Add incident in OpsGenie
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with OpsGenie and Prospect CRM
Triggers and actions 3 triggers · 34 actions
Trigger
New alertTriggers when a new alert is created in OpsGenie, optionally limited to alerts matching a search query.
Action
Acknowledge alertAcknowledges an OpsGenie alert, optionally adding a note. The request is processed asynchronously and returns a request id.
Action
Add incidentCreates a new incident on an OpsGenie service.
Action
Add note to alertAdds a note to an existing OpsGenie alert. The note is processed asynchronously; the returned request id can be used to check its status.
Action
Assign alertAssigns an OpsGenie alert to a user as its owner.
Action
Close alertCloses an OpsGenie alert identified by its id, tiny id or alias. Closing is processed asynchronously and returns a request id.
Action
Close incidentCloses an OpsGenie incident, optionally adding a note.
Action
Create AlertCreates a new alert in OpsGenie with a message, optional priority, responders, tags and custom details.
Action
Delete alertDeletes an OpsGenie alert by its id, tiny id or alias. The deletion is processed asynchronously and returns a request id.
Action
Get alertReturns a single OpsGenie alert, looked up by its id, tiny id or alias.
Action
Get incidentReturns an OpsGenie incident by its id or tiny id, including its message, status, priority, responders, tags and custom properties.
Action
List alertsReturns alerts in your OpsGenie account, optionally filtered by a search query or a saved search, and sorted by the field you choose.
Action
List incidentsReturns incidents matching a search query, sorted as requested.
Action
List schedulesReturns all on-call schedules in the OpsGenie account, optionally with their rotations.
Action
List teamsReturns all teams in the OpsGenie account, with each team's id, name and description.
Action
List usersReturns the users in your Opsgenie account, optionally filtered by a search query and sorted.
Trigger
New contactTriggers when a new contact is added in Prospect CRM.
Trigger
New leadTriggers when a new lead is created in Prospect CRM.
Action
Add bookingCreates a booking (a scheduled appointment or reservation) in Prospect CRM.
Action
Add contactCreates a new contact in Prospect CRM and returns the created contact record.
Action
Add enquiryCreates a new enquiry in Prospect CRM with the person's name, contact details, company, address and marketing source details.
Action
Add leadCreates a new lead in Prospect CRM, optionally linked to a contact, and returns the created lead.
Action
Create CustomerCreates a customer (company) record in Prospect CRM and returns the new company.
Action
Create EntityCreates a new record of any kind in Prospect CRM, such as a contact, company, lead or enquiry, and returns the created record.
Action
Find companiesReturns the companies in Prospect CRM that match a filter, such as a company name.
Action
Find contactsReturns the contacts that match a filter, such as an email address or surname.
Action
Find EntityFinds Prospect CRM records of any kind (contacts, companies, leads, enquiries and more) that match a filter condition.
Action
Find leadsFinds leads in Prospect CRM that match a filter condition and returns the matching lead records.
Action
Get companyReturns a single company record by its ID.
Action
Get contactReturns a single Prospect CRM contact by its contact ID.
Action
List webhook actionsReturns the webhook event types Prospect CRM can subscribe to.
Action
Update companyUpdates an existing company in Prospect CRM, changing only the fields you fill in.
Action
Update contactUpdates an existing contact in Prospect CRM. Only the fields you fill in are changed.
Action
Update EntityUpdates any Prospect CRM record (contact, company, lead, enquiry and so on) by changing the fields you supply.
Action
Update leadUpdates an existing lead in Prospect CRM. Only the fields you fill in are changed.
Action
Update Opportunity StatusChanges the status of an opportunity (lead) in Prospect CRM.
Action
Update Problem StatusUpdates the status of an existing problem (support case) in Prospect CRM.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from OpsGenie
OpsGenie to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
OpsGenie to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
OpsGenie to StripeStripe is a payment processing platform for online businesses.
OpsGenie to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
OpsGenie to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
OpsGenie to PipedrivePipedrive is a sales CRM and pipeline management tool.
More into Prospect CRM
HubSpot to Prospect CRMHubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to Prospect CRMGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to Prospect CRMGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to Prospect CRMGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to Prospect CRMGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
Mailchimp to Prospect CRMMailchimp marketing automation and email platform.
Questions
OpsGenie and Prospect CRM, answered
What can start an automation from OpsGenie?
Any of OpsGenie's 1 trigger in the catalog, including New alert. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Prospect CRM when something happens in OpsGenie?
Any of Prospect CRM's 19 actions, including Create Customer, Create Entity, Update company and Update contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Prospect CRM to OpsGenie?
Yes. When something happens in Prospect CRM, your agent can act in OpsGenie too. This page covers both directions: Prospect CRM's triggers and OpsGenie's actions are listed here as well.
Do I have to build a connector for OpsGenie or Prospect CRM?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use OpsGenie and Prospect CRM without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.