--- title: "Connect Open Science Framework to Teamwork Desk - APIANT.ai" description: "When \"New comment\" fires in Open Science Framework, your agent runs \"Add Reply to Ticket\" in Teamwork Desk." canonical: "https://apiant.ai/connect/open-science-framework-to-teamwork-desk" --- # Connect Open Science Framework to Teamwork Desk When **New comment** fires in [Open Science Framework](https://apiant.ai/connections/open-science-framework), your agent runs **Add Reply to Ticket** in [Teamwork Desk](https://apiant.ai/connections/teamwork-desk). Describe the whole flow and it is built, tested on every scenario and kept running. Open Science Framework **3** triggers Open Science Framework **19** actions Teamwork Desk **12** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Open Science Framework and Teamwork Desk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Open Science Framework can start in Teamwork Desk - When **New comment** in Open Science Framework then **Add Reply to Ticket** in Teamwork Desk - When **New preprint** in Open Science Framework then **Create Customer** in Teamwork Desk Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Open Science Framework and Teamwork Desk ## Triggers and actions 3 triggers · 31 actions - Trigger **New comment** Polling trigger that fires when a new comment is added to an OSF project. - Trigger **New preprint** Polling trigger that fires when a new OSF preprint is created. - Trigger **New registration** Polling trigger that fires when a new OSF registration is created. - Action **Get collection** Retrieve a single OSF collection. - Action **Get contributor** Retrieve a single contributor on an OSF project. - Action **Get file** Retrieve metadata for a single OSF file. - Action **Get preprint** Retrieve a single OSF preprint. - Action **Get project** Retrieve a single OSF project by id. - Action **Get registration** Retrieve a single OSF registration. - Action **Get resource** Retrieve a single OSF outcome resource. - Action **Get user** Retrieve a single OSF user. - Action **Get wiki page** Retrieve a single OSF wiki page. - Action **List collections** List OSF collections. - Action **List comments** List comments on an OSF project. - Action **List contributors** List the contributors on an OSF project. - Action **List preprints** List OSF preprints. - Action **List project files** List the files stored in an OSF project. - Action **List projects** List OSF projects (nodes) visible to the user. - Action **List registrations** List OSF registrations. - Action **List resources** List OSF outcome resources. - Action **List users** List OSF users. - Action **List wiki pages** List the wiki pages on an OSF project. - Action **Add Reply to Ticket** Adds a reply or internal note to a Teamwork Desk ticket. - Action **Add time log** Logs time spent against a Teamwork Desk ticket, optionally linked to a Teamwork project and task. - Action **Create Customer** Creates a new customer in Teamwork Desk. - Action **Create Ticket** Creates a new ticket in Teamwork Desk with a subject and initial message, for a new or existing customer. - Action **Delete ticket** Deletes a ticket in Teamwork Desk, moving it to the trash. - Action **Find companies** Finds companies in Teamwork Desk by their exact name. - Action **Find Customer** Searches Teamwork Desk customers by email, name or other text and returns the matches. - Action **Get customer** Returns a single Teamwork Desk customer by id, including their contact details and ticket counts. - Action **Get ticket** Returns a single Teamwork Desk ticket by its id, including its subject, status, customer, inbox, tags and custom fields. - Action **List inboxes** Returns the inboxes in your Teamwork Desk site, optionally filtered and sorted. - Action **List tags** Returns the tags defined in your Teamwork Desk account, optionally filtered and sorted. - Action **Update Customer** Updates an existing customer in Teamwork Desk. Only the fields you fill in are changed. ## Each app on its own - [ **Open Science Framework** The Open Science Framework (OSF) is a repository and archive for research projects — study designs...](https://apiant.ai/connections/open-science-framework) - [ **Teamwork Desk** Teamwork Desk makes it easy for your team to handle any customer support queries that come their way.](https://apiant.ai/connections/teamwork-desk) Reviews ## What our customers say ## More from Open Science Framework - [ **Open Science Framework to TrackingTime** Time Tracking app that helps to manage projects, track working times and measure productivity.](https://apiant.ai/connect/open-science-framework-to-trackingtime) - [ **Open Science Framework to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/open-science-framework-to-salesforce) - [ **Open Science Framework to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/open-science-framework-to-slack) - [ **Open Science Framework to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/open-science-framework-to-google-sheets) - [ **Open Science Framework to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/open-science-framework-to-stripe) - [ **Open Science Framework to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/open-science-framework-to-shopify) ## More into Teamwork Desk - [ **HubSpot to Teamwork Desk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-teamwork-desk) - [ **Salesforce to Teamwork Desk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-teamwork-desk) - [ **Slack to Teamwork Desk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-teamwork-desk) - [ **Google Sheets to Teamwork Desk** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-teamwork-desk) - [ **Gmail to Teamwork Desk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-teamwork-desk) - [ **Google Calendar to Teamwork Desk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-teamwork-desk) Questions ## Open Science Framework and Teamwork Desk, answered ### ### What can start an automation from Open Science Framework? Any of Open Science Framework's 3 triggers in the catalog, including New comment, New preprint and New registration. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Teamwork Desk when something happens in Open Science Framework? Any of Teamwork Desk's 12 actions, including Create Customer, Create Ticket, Update Customer and Add Reply to Ticket. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Teamwork Desk to Open Science Framework? Teamwork Desk has no triggers in the catalog today, so automations start in Open Science Framework. If you need the other direction, ask: your agent reads Teamwork Desk's API documentation and adds it. ### ### Do I have to build a connector for Open Science Framework or Teamwork Desk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Open Science Framework and Teamwork Desk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.