Connect Open Letter Connect and VirtualPBX

Both apps 32Open Letter Connect 14VirtualPBX 18

• Trigger
  New Contact

  Triggers when a new contact is added in Open Letter Connect.

• Trigger
  New Order

  Triggers when a new mail order is placed in Open Letter Connect.

• Action
  Add contact labels

  Adds one or more labels (tags) to the given contacts. The update runs in the background.

• Action
  Cancel Order

  Cancels an Open Letter Connect order that has not been mailed yet.

• Action
  Create Contact

  Creates a contact in Open Letter Connect with a US mailing address. Either First Name or Company Name is required.

• Action
  Delete Contact

  Deletes an Open Letter Connect contact.

• Action
  Find Contacts

  Searches Open Letter Connect contacts by name, company, address, email or phone and returns the matches.

• Action
  Find Orders

  Searches Open Letter Connect orders by order name or exact order ID.

• Action
  Get Contact

  Returns one Open Letter Connect contact, including its labels.

• Action
  Get Order

  Returns one Open Letter Connect order with its status, payment status and template.

• Action
  List contact labels

  Returns all contact labels (tags) in your Open Letter Connect organization, with how many contacts carry each.

• Action
  List Templates

  Lists your Open Letter Connect mail templates, optionally including the shared templates OLC provides.

• Action
  List tracking phone numbers

  Returns the tracking phone numbers in your Open Letter Connect organization, optionally filtered by a search term.

• Action
  Update Contact

  Updates an existing Open Letter Connect contact. Only the fields you fill in are changed.

• Trigger
  New Call Recording

  Triggers when a new call recording is stored on the account.

• Action
  Create Blocklist

  Creates a caller blocklist, optionally with an initial set of blocked numbers.

• Action
  Delete Blocklist

  Deletes a caller blocklist.

• Action
  Delete Call Recording

  Deletes a call recording's record (and its audio when stored with it).

• Action
  Get Active Call

  Returns details of one active call, such as its direction, destination and whether it was answered.

• Action
  Get Blocklist

  Returns one caller blocklist and the numbers on it.

• Action
  Get Call Recording

  Returns one call recording's details: caller, callee, direction and duration.

• Action
  Get Device

  Returns one device's configuration, including its name, type and whether it is enabled.

• Action
  Hang Up Call

  Hangs up an active call.

• Action
  List Blocklists

  Returns the caller blocklists on the account.

• Action
  List Call Recordings

  Returns call recordings stored on the account, newest first, with caller, callee and duration.

• Action
  List Device Active Calls

  Returns the calls currently active on one device.

• Action
  List Device Registrations

  Returns which devices on the account are currently registered; empty when none are.

• Action
  List Devices

  Returns every device (phones, softphones, fax machines) on the VirtualPBX account.

• Action
  List User Active Calls

  Returns the calls currently active for one user.

• Action
  Transfer Call

  Transfers an active call to an extension or phone number, blind or attended.

• Action
  Update Blocklist

  Updates a blocklist; the numbers given replace the list's current numbers.

• Action
  Update Device

  Updates a device's name or enabled state, and can ask the phone to reboot to pick up the change.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.