Connect Open Letter Connect and Rootly

Both apps 32Open Letter Connect 14Rootly 18

• Trigger
  New Contact

  Triggers when a new contact is added in Open Letter Connect.

• Trigger
  New Order

  Triggers when a new mail order is placed in Open Letter Connect.

• Action
  Add contact labels

  Adds one or more labels (tags) to the given contacts. The update runs in the background.

• Action
  Cancel Order

  Cancels an Open Letter Connect order that has not been mailed yet.

• Action
  Create Contact

  Creates a contact in Open Letter Connect with a US mailing address. Either First Name or Company Name is required.

• Action
  Delete Contact

  Deletes an Open Letter Connect contact.

• Action
  Find Contacts

  Searches Open Letter Connect contacts by name, company, address, email or phone and returns the matches.

• Action
  Find Orders

  Searches Open Letter Connect orders by order name or exact order ID.

• Action
  Get Contact

  Returns one Open Letter Connect contact, including its labels.

• Action
  Get Order

  Returns one Open Letter Connect order with its status, payment status and template.

• Action
  List contact labels

  Returns all contact labels (tags) in your Open Letter Connect organization, with how many contacts carry each.

• Action
  List Templates

  Lists your Open Letter Connect mail templates, optionally including the shared templates OLC provides.

• Action
  List tracking phone numbers

  Returns the tracking phone numbers in your Open Letter Connect organization, optionally filtered by a search term.

• Action
  Update Contact

  Updates an existing Open Letter Connect contact. Only the fields you fill in are changed.

• Trigger
  New Alert

  Triggers when a new alert is created in Rootly.

• Trigger
  New Incident

  Triggers when a new incident is created in Rootly.

• Trigger
  New Pulse

  Triggers when a new pulse, such as a deploy or config change, is recorded in Rootly.

• Action
  Add action item

  Adds an action item (task or follow-up) to a Rootly incident.

• Action
  Add service

  Creates a new service in Rootly's service catalog.

• Action
  Create Alert

  Creates a new alert in Rootly and returns its ID and status.

• Action
  Create Incident

  Creates a new incident in Rootly and returns its ID, status and link.

• Action
  Create Pulse

  Records a pulse in Rootly, such as a deploy or configuration change, and returns its ID.

• Action
  Get Alert

  Returns one Rootly alert by its ID.

• Action
  Get Incident

  Returns one Rootly incident by its ID.

• Action
  Get Pulse

  Returns one Rootly pulse by its ID.

• Action
  List alerts

  Returns alerts in your Rootly organization, optionally filtered by status, source, service, team, environment, label or time range.

• Action
  List incidents

  Returns incidents in your Rootly organization, optionally filtered by status, severity, services, teams, dates and more.

• Action
  List pulses

  Returns the pulses (deploys and other change events) recorded in Rootly, optionally filtered by source, service, environment, label, ref or time range.

• Action
  List services

  Returns the services in your Rootly organization, optionally filtered by name, slug, external ids or creation date.

• Action
  List teams

  Returns the teams in your Rootly organization, optionally filtered by name, slug, color, external ids or creation date.

• Action
  List users

  Returns the users in your Rootly organization, optionally filtered by search text, email, role or creation date.

• Action
  Update incident

  Updates an existing Rootly incident's title, status, severity, teams, services, timestamps and other details.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.