--- title: "Connect Open Government, Spain and Request Tracker (RT) - APIANT.ai" description: "When \"New dataset\" fires in Open Government, Spain, your agent runs \"Create Ticket\" in Request Tracker (RT)." canonical: "https://apiant.ai/connect/open-government-spain-to-request-tracker-rt" --- # Connect Open Government, Spain and Request Tracker (RT) When **New dataset** fires in [Open Government, Spain](https://apiant.ai/connections/open-government-spain), your agent runs **Create Ticket** in [Request Tracker (RT)](https://apiant.ai/connections/request-tracker-rt), or **Ticket Created** in Request Tracker (RT) to **Find datasets by format** in Open Government, Spain. Describe the whole flow and it is built, tested on every scenario and kept running. Open Government, Spain **1** trigger Open Government, Spain **15** actions Request Tracker (RT) **3** triggers Request Tracker (RT) **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Open Government, Spain and Request Tracker (RT) to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Open Government, Spain and Request Tracker (RT) can do together ### From Open Government, Spain to Request Tracker (RT) - When **New dataset** in Open Government, Spain then **Create Ticket** in Request Tracker (RT) - When **New dataset** in Open Government, Spain then **Update ticket** in Request Tracker (RT) ### From Request Tracker (RT) to Open Government, Spain - When **Ticket Created** in Request Tracker (RT) then **Find datasets by format** in Open Government, Spain - When **Ticket Status Changed** in Request Tracker (RT) then **Find datasets by geographic scope** in Open Government, Spain Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Open Government, Spain and Request Tracker (RT) ## Triggers and actions 4 triggers · 34 actions - Trigger **New dataset** Poll for datasets newly added to the catalogue. - Action **Find datasets by format** Search datasets that have a distribution in a specific file format (e.g. csv). - Action **Find datasets by geographic scope** Search datasets covering a specific geographic area. - Action **Find datasets by keyword** Search datasets tagged with a specific keyword. - Action **Find datasets by publisher** Search datasets published by a specific government publisher identifier. - Action **Find datasets by theme** Search datasets belonging to a specific category or topic. - Action **Find datasets by title** Search datasets whose title matches or contains the given text. - Action **Find datasets modified between dates** Search datasets that were last modified within a given date range. - Action **Find distributions by dataset** Retrieve the distributions belonging to a specific dataset. - Action **Find distributions by format** Search distributions available in a specific file format. - Action **Get dataset** Retrieve a single dataset by its unique catalogue identifier. - Action **List categories** List all categories/topics that have datasets in the catalogue. - Action **List datasets** List all datasets in the Spain open government data catalogue, with sorting and pagination. - Action **List distributions** List all data distributions (downloadable files/resources) in the catalogue. - Action **List geographic scopes** List all geographic coverage areas that have datasets in the catalogue. - Action **List publishers** List all publishing organizations present in the catalogue. - Trigger **Ticket Correspondence** Triggers when a ticket is replied to (that is, corresponded with). - Trigger **Ticket Created** Triggers when a new Request Tracker ticket is created. - Trigger **Ticket Status Changed** Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status. - Action **Add asset** Create an asset. - Action **Add user** Create a user. - Action **Comment on a Ticket** Add an internal comment to a ticket and send to any internal watchers. - Action **Create Ticket** Create a new ticket in Request Tracker. - Action **Find Attachment** Locate an attachment by ID. - Action **Find Ticket** Locate a ticket by ID. - Action **Find Tickets** Issue a query to find matching tickets. - Action **Find Transaction** Find a transaction by ID - Action **Get asset** Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields. - Action **Get queue** Get a queue by id or name. - Action **Get user** Get a user by id or name. - Action **List queues** List all queues visible to user. - Action **List ticket history** List transactions of a ticket. - Action **Reply to a Ticket** Reply to the requestor and any internal or external watchers of a ticket. - Action **Update ticket** General ticket update (Owner, Priority, Queue, custom fields). - Action **Update Ticket Due Date** Update the due date of a ticket. - Action **Update Ticket Status** Update the status of a ticket. - Action **Update Ticket Subject** Update the subject of a ticket. - Action **Update user** Update a user. ## Each app on its own - [ **Open Government, Spain** Spain Government Open Data. Public open-data portal — search dataset catalogs and retrieve published...](https://apiant.ai/connections/open-government-spain) - [ **Request Tracker (RT)** Request Tracker (RT) is an open-source, enterprise-grade ticketing system.](https://apiant.ai/connections/request-tracker-rt) Reviews ## What our customers say ## More from Open Government, Spain - [ **Open Government, Spain to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/open-government-spain-to-salesforce) - [ **Open Government, Spain to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/open-government-spain-to-slack) - [ **Open Government, Spain to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/open-government-spain-to-stripe) - [ **Open Government, Spain to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/open-government-spain-to-shopify) - [ **Open Government, Spain to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/open-government-spain-to-quickbooks-online) - [ **Open Government, Spain to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/open-government-spain-to-pipedrive) ## More into Request Tracker (RT) - [ **HubSpot to Request Tracker (RT)** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-request-tracker-rt) - [ **Google Sheets to Request Tracker (RT)** Google Sheets](https://apiant.ai/connect/google-sheets-to-request-tracker-rt) - [ **Gmail to Request Tracker (RT)** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-request-tracker-rt) - [ **Google Calendar to Request Tracker (RT)** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-request-tracker-rt) - [ **Google Drive to Request Tracker (RT)** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-request-tracker-rt) - [ **Mailchimp to Request Tracker (RT)** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-request-tracker-rt) Questions ## Open Government, Spain and Request Tracker (RT), answered ### ### What can start an automation from Open Government, Spain? Any of Open Government, Spain's 1 trigger in the catalog, including New dataset. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Request Tracker (RT) when something happens in Open Government, Spain? Any of Request Tracker (RT)'s 19 actions, including Create Ticket, Update ticket, Update Ticket Due Date and Update Ticket Status. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Request Tracker (RT) to Open Government, Spain? Yes. When something happens in Request Tracker (RT), your agent can act in Open Government, Spain too. This page covers both directions: Request Tracker (RT)'s triggers and Open Government, Spain's actions are listed here as well. ### ### Do I have to build a connector for Open Government, Spain or Request Tracker (RT)? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Open Government, Spain and Request Tracker (RT) without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.