--- title: "Connect Open Government, Queensland Government to Hippo - APIANT.ai" description: "When \"New dataset\" fires in Open Government, Queensland Government, your agent runs \"Create Summary of Ticket History\" in Hippo." canonical: "https://apiant.ai/connect/open-government-queensland-government-to-hippo" --- # Connect Open Government, Queensland Government to Hippo When **New dataset** fires in [Open Government, Queensland Government](https://apiant.ai/connections/open-government-queensland-government), your agent runs **Create Summary of Ticket History** in [Hippo](https://apiant.ai/connections/hippo). Describe the whole flow and it is built, tested on every scenario and kept running. Open Government, Queensland Government **1** trigger Open Government, Queensland Government **10** actions Hippo **13** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Open Government, Queensland Government and Hippo to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Open Government, Queensland Government can start in Hippo - When **New dataset** in Open Government, Queensland Government then **Create Summary of Ticket History** in Hippo - When **New dataset** in Open Government, Queensland Government then **Create Ticket** in Hippo Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Open Government, Queensland Government and Hippo ## Triggers and actions 1 trigger · 23 actions - Trigger **New dataset** Fires when a new dataset is published on the Queensland Government open data portal. - Action **Find datasets by criteria** Search datasets on the portal by keyword, tag, organization, or other facets. - Action **Find resources by criteria** Search across all data resources by field/value criteria. - Action **Get dataset** Retrieve the full metadata and resource list for a single dataset by its id or name. - Action **Get group** Returns one thematic group of the Queensland open data catalogue by its short name, with its title, description and dataset count. The portal blocks its own group endpoint, so the group is read from a dataset search instead; a group with no datasets is reported as not found. - Action **Get organization** Returns one publishing organisation of the Queensland open data catalogue by its short name, with its title, description and dataset count. The portal blocks its own organisation endpoint, so the organisation is read from a dataset search instead; an organisation with no datasets is reported as not found. - Action **Get resource** Returns one published file or service of the Queensland open data catalogue by its file id, including its download link, format and size. - Action **List datasets** Returns the short name of each dataset on the Queensland Government open data portal, up to 1000 per call. - Action **List groups** Returns every thematic group datasets are filed under on the Queensland open data portal, with a dataset count for each. The portal blocks its own group-list endpoint, so the groups are read from the dataset search's grouped counts. - Action **List organizations** Returns every publishing organisation on the Queensland open data portal, with a dataset count for each. The portal blocks its own organisation-list endpoint, so the organisations are read from the dataset search's grouped counts. - Action **List tags** Returns the tags used to label datasets on the Queensland open data portal, optionally narrowed to tags containing given text or belonging to one vocabulary. - Action **Add custom event** Create a custom event for a user (Automation/Create custom event in Hippo Postman docs): app_secret_key, user_unique_key, event_type, etc. - Action **Create Conversation** Creates a new conversation in the system - Action **Create or Update User** Create a new user or update an existing one - Action **Create Summary of Ticket History** Creates a summary of all notes and comments added in the ticket - Action **Create Ticket** Creates a new ticket in the system - Action **Get ticket** Get ticket details by ticket_id. POST to Hippo ticketing API (Ticketing/Get Ticket Details in the Postman docs) with ticket_id, app_secret_key. - Action **List conversations** Fetch a customer's conversation list (Chat/Fetch customer conversation list): email, app_secret_key, start, limit. - Action **List messages** Fetch messages and chat details for a channel (Chat/Fetch messages and chat details): channel_id, app_secret_key, start, limit. - Action **Send Broadcast to Users** Sends broadcast messages through hippo - Action **Send Message** Sends a message in an existing chat - Action **Update Due Date of Ticket** Updates due date of an existing ticket - Action **Update Ticket Priority** Updates the priority of a ticket - Action **Update Ticket Status** Update status of a ticket ## Each app on its own - [ **Open Government, Queensland Government** Queensland Government Open Data. Public open-data portal — search dataset catalogs and retrieve published...](https://apiant.ai/connections/open-government-queensland-government) - [ **Hippo** Hippo is a customer support and engagement automation tool that helps you create tickets, campaigns and...](https://apiant.ai/connections/hippo) Reviews ## What our customers say ## More from Open Government, Queensland Government - [ **Open Government, Queensland Government to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/open-government-queensland-government-to-salesforce) - [ **Open Government, Queensland Government to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/open-government-queensland-government-to-stripe) - [ **Open Government, Queensland Government to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/open-government-queensland-government-to-shopify) - [ **Open Government, Queensland Government to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/open-government-queensland-government-to-quickbooks-online) - [ **Open Government, Queensland Government to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/open-government-queensland-government-to-pipedrive) - [ **Open Government, Queensland Government to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/open-government-queensland-government-to-trello) ## More into Hippo - [ **Outlign to Hippo** Outlign is a simple Project Management tool for Creative Teams](https://apiant.ai/connect/outlign-to-hippo) - [ **HubSpot to Hippo** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-hippo) - [ **Salesforce to Hippo** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-hippo) - [ **Slack to Hippo** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-hippo) - [ **Google Sheets to Hippo** Google Sheets](https://apiant.ai/connect/google-sheets-to-hippo) - [ **Gmail to Hippo** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-hippo) Questions ## Open Government, Queensland Government and Hippo, answered ### ### What can start an automation from Open Government, Queensland Government? Any of Open Government, Queensland Government's 1 trigger in the catalog, including New dataset. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Hippo when something happens in Open Government, Queensland Government? Any of Hippo's 13 actions, including Create Conversation, Create or Update User, Create Summary of Ticket History and Create Ticket. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Hippo to Open Government, Queensland Government? Hippo has no triggers in the catalog today, so automations start in Open Government, Queensland Government. If you need the other direction, ask: your agent reads Hippo's API documentation and adds it. ### ### Do I have to build a connector for Open Government, Queensland Government or Hippo? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Open Government, Queensland Government and Hippo without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.