Connect OneUp and Relatel

Both apps 38OneUp 15Relatel 23

• Trigger
  New Failed Post

  Triggers when a scheduled post fails to publish, with the reason it failed.

• Trigger
  New Published Post

  Triggers when a post is published to one of your connected social accounts.

• Action
  Create Image Post

  Schedules an image post to one or more social accounts in a OneUp category, or saves it as a draft.

• Action
  Create Post

  Schedules a text post to one or more social accounts in a OneUp category, or saves it as a draft.

• Action
  Delete Failed Post

  Deletes a post that failed to publish.

• Action
  Delete Scheduled Post

  Deletes a post that is scheduled but not yet published.

• Action
  Get Scheduled Post

  Returns one scheduled post by its ID, including its current publishing status.

• Action
  List Categories

  Returns the categories in your OneUp account; each category groups a set of connected social accounts.

• Action
  List Category Accounts

  Returns the social accounts connected under one OneUp category, with the social network IDs used when scheduling posts.

• Action
  List Draft Posts

  Returns posts saved as drafts, up to 50 per page.

• Action
  List Failed Posts

  Returns posts that failed to publish, with the reason each one failed, up to 50 per page.

• Action
  List Scheduled Posts

  Returns posts queued for future publication, up to 50 per page.

• Action
  List Social Accounts

  Returns every social account connected to your OneUp account, including whether each connection has expired.

• Action
  Reschedule Failed Post

  Reschedules a post that failed to publish for a new date and time.

• Action
  Update Post

  Updates the text and title of a scheduled or draft post.

• Trigger
  New Call

  Triggers when a new call is made or received in Relatel.

• Trigger
  New message

  Triggered when a new message is sent or received in Relatel.

• Trigger
  New Smiley

  Triggers when a caller or chat visitor gives a new smiley (satisfaction rating) in Relatel.

• Trigger
  New voicemail

  Triggers when a new voicemail is left for an employee or reception.

• Action
  Add comment

  Adds a comment to a contact in Relatel, optionally notifying a colleague.

• Action
  Add contact

  Adds a new contact to your Relatel company and returns the new contact's id.

• Action
  Cloak Reception

  Sets which reception's number is shown as the caller ID on the authenticated employee's outgoing calls.

• Action
  Delete contact

  Deletes a contact from your Relatel organization and returns Relatel's confirmation message.

• Action
  Dial call

  Initiates a phone call: rings the authenticated employee's phone, then connects them to the given number.

• Action
  Do Not Disturb

  Turns Do Not Disturb on or off for the connected employee and returns the updated employee.

• Action
  Find contact by phone number

  Finds a Relatel contact by its phone number and returns the contact's details.

• Action
  Get contact

  Returns a single contact, including its phone number, name, email, tags and latest activity, by its contact ID.

• Action
  Get employee

  Returns one employee in your Relatel company by ID, including name, email, phone number, presence and do-not-disturb status.

• Action
  Join a Group

  Adds the authenticated employee to an employee group and returns the group's details after joining.

• Action
  Leave a Group

  Removes the authenticated employee from the chosen employee group and returns the group's details.

• Action
  List calls

  Returns calls in the Relatel account, optionally filtered by start time, end time, direction or the employee or reception that took the call.

• Action
  List contacts

  Returns the contacts in your Relatel account, optionally only those with a given phone number.

• Action
  List employee groups

  Returns all employee groups in your Relatel account, with each group's name, presence status and member employees.

• Action
  List employees

  Returns all employees in your Relatel company, including their phone numbers, presence and group memberships.

• Action
  List receptions

  Returns all receptions (phone lines/queues) in the Relatel account.

• Action
  List voicemails

  Returns the account's voicemails, optionally filtered by recording time, recipient or phone number. Returns up to 100 voicemails.

• Action
  Send SMS

  Sends an SMS to one or more phone numbers from your Relatel account or one of your receptions.

• Action
  Update contact

  Updates an existing contact's phone number, name, email, flag or tags, and returns the updated contact.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.