--- title: "Connect OneSignal and PagerDuty - APIANT.ai" description: "When \"New Notification Created\" fires in OneSignal, your agent runs \"Create Note on Incident\" in PagerDuty." canonical: "https://apiant.ai/connect/onesignal-to-pagerduty" --- # Connect OneSignal and PagerDuty When **New Notification Created** fires in [OneSignal](https://apiant.ai/connections/onesignal), your agent runs **Create Note on Incident** in [PagerDuty](https://apiant.ai/connections/pagerduty), or **New Incidents** in PagerDuty to **Send email** in OneSignal. Describe the whole flow and it is built, tested on every scenario and kept running. OneSignal **1** trigger OneSignal **17** actions PagerDuty **2** triggers PagerDuty **26** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want OneSignal and PagerDuty to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What OneSignal and PagerDuty can do together ### From OneSignal to PagerDuty - When **New Notification Created** in OneSignal then **Create Note on Incident** in PagerDuty - When **New Notification Created** in OneSignal then **Add Responders** in PagerDuty ### From PagerDuty to OneSignal - When **New Incidents** in PagerDuty then **Send email** in OneSignal - When **List Maintenance Windows** in PagerDuty then **Add custom event** in OneSignal Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with OneSignal and PagerDuty ## Triggers and actions 3 triggers ยท 43 actions - Trigger **New Notification Created** Triggers when a new message (push, email or SMS) is created in your OneSignal app. - Action **Add custom event** Records a custom event, such as a purchase or milestone, against a OneSignal user identified by External ID or OneSignal ID. - Action **Add segment** Creates a segment in your OneSignal app from a set of audience filters. - Action **Add subscription** Adds a new email, SMS or push subscription to an existing OneSignal user, found by one of the user's aliases such as their External ID. - Action **Add user** Creates a OneSignal user identified by an External ID, with optional tags, profile properties and subscriptions. If the External ID already exists, the user's subscriptions are updated instead. - Action **Delete notification** Cancels a scheduled or currently sending OneSignal message so it stops going out. - Action **Delete segment** Deletes a segment from your OneSignal app. The users and subscriptions in the segment are not deleted. - Action **Delete user** Deletes a OneSignal user along with all of their properties, subscriptions and identity aliases. - Action **Get notification** Returns the details of a single OneSignal message, including its content, delivery statistics and outcomes. - Action **Get user** Returns a OneSignal user, including their aliases, properties (tags, country, activity dates) and subscriptions. - Action **List notifications** Returns the push, email and SMS messages sent from your OneSignal app, newest first, with their content and delivery stats. - Action **List segments** Returns all segments in your OneSignal app, with each segment's name, description, status and dates. - Action **List templates** Returns the message templates in your OneSignal app, optionally filtered to push, email or SMS templates. - Action **Send Advanced Push Notification** Sends a push notification with OneSignal's full set of options: audience targeting by users, subscriptions, segments or filters, plus images, icons, buttons, sounds, badges, platform selection, scheduling and throttling. - Action **Send email** Sends an email message through OneSignal to email addresses, users, subscriptions or segments, using your own content or a saved template. - Action **Send Push Notification** Sends a push notification to your OneSignal app's subscribers, chosen by segment, filters, user alias or subscription ID. Returns the ID of the notification that was created. - Action **Send SMS** Sends an SMS or MMS text message through OneSignal to phone numbers, users, subscriptions or segments, and returns the new message's ID. - Action **Update user** Updates a OneSignal user's properties, such as tags, language, timezone, location and country, and records session activity and purchases. - Trigger **List Maintenance Windows** Gets a list of maintenance windows. - Trigger **New Incidents** Polls for new incidents in PagerDuty. - Action **Add Responders** Request additional responders (a user or escalation policy) to help with an incident. - Action **Add Team Member** Add a user to a team with a given role. - Action **Create Incident** Creates an incident in PagerDuty. - Action **Create Note on Incident** Creates a note on a given incident. - Action **Delete or End a Maintenance Window** Deletes a maintenance window that hasn't started yet, or ends one that is ongoing. - Action **Get Escalation Policy** Retrieve a single escalation policy by its ID. - Action **Get Incident** Retrieve a single PagerDuty incident by id. - Action **Get Schedule** Retrieve a single on-call schedule by its ID. - Action **Get Service** Retrieve a single PagerDuty service by id. - Action **Get Team** Retrieve a single team by its ID. - Action **Get User Information** Gets a user's information based on provided ID. - Action **List Escalation Policies** List PagerDuty escalation policies. - Action **List Incident Notes** List all notes attached to an incident. - Action **List Incidents** List PagerDuty incidents with filters (statuses, service_ids, urgencies, date range). - Action **List On-Calls** List current on-call entries โ€” who is on call now, by escalation policy/schedule/user/time window. - Action **List Schedule Overrides** List overrides on a schedule within a required since/until time window. - Action **List Schedules** List PagerDuty on-call schedules. - Action **List Services** List PagerDuty services. - Action **List Teams** List all teams in the account. - Action **List Users** List PagerDuty users. - Action **Manage Incidents** Bulk acknowledge or resolve multiple incidents in a single call. - Action **Snooze Incident** Snooze a triggered/acknowledged incident for a number of seconds so it won't re-alert until the snooze expires. - Action **Two-way sync add a maintenance window** Creates a maintenance window for use with two-way sync triggers. Does not update. Use only with two-way sync triggers. - Action **Two-way sync add or update an incident** Creates or updates an incident for use with two-way sync triggers. Use only with two-way sync triggers. - Action **Update Incident** Updates an incident in PagerDuty. Set status to acknowledged or resolved to manage the incident. - Action **Update Maintenance Window** Updates a maintenance window. ## Each app on its own - [ **OneSignal** OneSignal is a simple and smart service that send push notifications across all platforms.](https://apiant.ai/connections/onesignal) - [ **PagerDuty** PagerDuty is an incident management and on-call alerting platform.](https://apiant.ai/connections/pagerduty) Reviews ## What our customers say ## More from OneSignal - [ **OneSignal to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/onesignal-to-salesforce) - [ **OneSignal to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/onesignal-to-slack) - [ **OneSignal to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/onesignal-to-stripe) - [ **OneSignal to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/onesignal-to-shopify) - [ **OneSignal to QuickBooks Online** QuickBooks Online accounting โ€” manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/onesignal-to-quickbooks-online) - [ **OneSignal to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/onesignal-to-pipedrive) ## More into PagerDuty - [ **HubSpot to PagerDuty** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-pagerduty) - [ **Slack to PagerDuty** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-pagerduty) - [ **Mailchimp to PagerDuty** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-pagerduty) - [ **JIRA to PagerDuty** Atlassian JIRA Cloud โ€” issue tracking and project management.](https://apiant.ai/connect/jira-to-pagerduty) - [ **Freshdesk to PagerDuty** Freshdesk is a cloud-based customer support and helpdesk platform.](https://apiant.ai/connect/freshdesk-to-pagerduty) - [ **Klaviyo to PagerDuty** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connect/klaviyo-to-pagerduty) Questions ## OneSignal and PagerDuty, answered ### ### What can start an automation from OneSignal? Any of OneSignal's 1 trigger in the catalog, including New Notification Created. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in PagerDuty when something happens in OneSignal? Any of PagerDuty's 26 actions, including Create Incident, Create Note on Incident, Update Incident and Update Maintenance Window. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from PagerDuty to OneSignal? Yes. When something happens in PagerDuty, your agent can act in OneSignal too. This page covers both directions: PagerDuty's triggers and OneSignal's actions are listed here as well. ### ### Do I have to build a connector for OneSignal or PagerDuty? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use OneSignal and PagerDuty without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.