Integration
Connect One Tap and Request Tracker (RT)
When New Participant Check-in fires in One Tap, your agent runs Create Ticket in Request Tracker (RT), or Ticket Created in Request Tracker (RT) to Add Punch Pass in One Tap. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want One Tap and Request Tracker (RT) to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What One Tap and Request Tracker (RT) can do together
From One Tap to Request Tracker (RT)
When New Participant Check-in in One Tap
then Create Ticket in Request Tracker (RT)
From Request Tracker (RT) to One Tap
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with One Tap and Request Tracker (RT)
Triggers and actions 5 triggers · 40 actions
- New Participant Check-in
Triggered when a participant is checked in on a One Tap list.
- New Profile
Triggered when a new person profile is created in One Tap.
- Add Punch Pass
Creates a punch pass for a profile, giving them a set number of check-ins that can be redeemed over time. Returns the new punch pass.
- Check in participant
Checks in a participant on a One Tap list, recording the check-in time, location and method. Returns the updated participant.
- Check out participant
Checks out a participant on a One Tap list, recording the check-out time, location and method. Returns the updated participant.
- Create List
Creates a new list (event) in One Tap that people can be checked in to. Returns the new list.
- Create Participant
Adds a profile to a One Tap list as a participant, optionally recording a check-in or check-out at the same time. Returns the new participant.
- Create Profile
Creates a new person profile in One Tap, including any custom fields the account has defined. Returns the new profile.
- Delete List
Deletes a list (event) from One Tap. Returns the vendor's confirmation of the deletion.
- Delete Pass
Deletes a pass from One Tap so it can no longer be used to check in. Returns the vendor's confirmation of the deletion.
- Delete Profile
Deletes a person's profile from One Tap. Returns the vendor's confirmation of the deletion.
- Get List
Returns a single One Tap list (event) with its schedule, check-in settings and survey data.
- Get Lists
Returns the lists (events) in the One Tap account, with optional filtering by name, date range, type or parent list.
- Get Participants on List
Returns the participants on a One Tap list, with their check-in and check-out details.
- Get Passes
Returns the passes in the One Tap account, optionally limited to one profile, participant or pass type.
- Get Profile
Returns a single person's profile from One Tap, including the account's custom fields.
- Get Profile Passes
Returns the passes belonging to one person's profile in One Tap.
- Get Profiles
Returns the people profiles in the One Tap account, with optional search, favorite filtering and sorting.
- Redeem Punch Pass
Redeems one punch on a punch pass by linking it to a check-in. Returns the updated punch pass.
- Remove Participant
Removes a participant from a One Tap list. Returns the vendor's confirmation of the removal.
- Update List
Updates a One Tap list (event) — its name, dates, description and check-in settings. Only the values supplied are changed. Returns the updated list.
- Update Participant
Updates a participant's check-in and check-out details on a One Tap list. Only the values supplied are changed. Returns the updated participant.
- Update Profile
Updates a person's profile in One Tap, including the account's custom fields. Only the values supplied are changed. Returns the updated profile.
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Add user
Create a user.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
One Tap and Request Tracker (RT), answered
What can start an automation from One Tap?
Any of One Tap's 2 triggers in the catalog, including New Participant Check-in and New Profile. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Request Tracker (RT) when something happens in One Tap?
Any of Request Tracker (RT)'s 19 actions, including Create Ticket, Update ticket, Update Ticket Due Date and Update Ticket Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Request Tracker (RT) to One Tap?
Yes. When something happens in Request Tracker (RT), your agent can act in One Tap too. This page covers both directions: Request Tracker (RT)'s triggers and One Tap's actions are listed here as well.
Do I have to build a connector for One Tap or Request Tracker (RT)?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.