--- title: "Connect OnceHub to When I Work - APIANT.ai" description: "When \"Booking Completed\" fires in OnceHub, your agent runs \"Create User\" in When I Work." canonical: "https://apiant.ai/connect/oncehub-to-when-i-work" --- # Connect OnceHub to When I Work When **Booking Completed** fires in [OnceHub](https://apiant.ai/connections/oncehub), your agent runs **Create User** in [When I Work](https://apiant.ai/connections/when-i-work). Describe the whole flow and it is built, tested on every scenario and kept running. OnceHub **15** triggers OnceHub **17** actions When I Work **22** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want OnceHub and When I Work to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What OnceHub can start in When I Work - When **Booking Completed** in OnceHub then **Create User** in When I Work - When **Contact Updated** in OnceHub then **Update user** in When I Work Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with OnceHub and When I Work ## Triggers and actions 15 triggers · 39 actions - Trigger **Booking Canceled** Triggers when a OnceHub booking is canceled by the customer or by someone on your team. - Trigger **Booking Cancelled and Rescheduled** Triggers when a customer cancels a OnceHub booking and then reschedules it on a different booking page. - Trigger **Booking Completed** Triggers when a OnceHub booking's end time has passed and the meeting is marked completed. - Trigger **Booking Lifecycle Event** Triggers on any OnceHub booking event — scheduled, rescheduled, reassigned, canceled, completed or no-show — with the event name included so you can branch on it. - Trigger **Booking No-Show** Triggers when a OnceHub booking is marked as a no-show. - Trigger **Booking Rescheduled** Triggers when a OnceHub booking is rescheduled to a new time. - Trigger **Booking Scheduled** Triggers when a new OnceHub booking is scheduled. - Trigger **Contact Captured** Triggers when a new contact is captured in OnceHub. - Trigger **Contact Lifecycle Event** Triggers whenever a OnceHub contact is created or changed, so you catch the whole contact lifecycle in one place. - Trigger **Contact Updated** Triggers when an existing OnceHub contact is updated. - Trigger **Conversation Abandoned** Triggers when a website visitor stops replying to a OnceHub chatbot for more than ten minutes and the conversation is abandoned. - Trigger **Conversation Closed** Triggers when a OnceHub chatbot conversation is closed. - Trigger **Conversation Lifecycle Event** Triggers on any OnceHub conversation event — started, closed or abandoned — with the event name included so you can branch on it. - Trigger **Conversation Started** Triggers when a website visitor sends their first message to a OnceHub chatbot and a conversation starts. - Trigger **Reassigned Booking** Triggers when a OnceHub booking is reassigned to a different host. - Action **Cancel Booking** Cancels a OnceHub booking, optionally with a reason and without emailing the customer. - Action **Create Contact** Creates a new contact in OnceHub. Give at least an email address or a mobile number. - Action **Create One-Time Booking Link** Creates a one-time booking link for a published OnceHub booking calendar, optionally prefilling the booking form and pinning the host or duration. - Action **Delete Contact** Deletes a contact from OnceHub. - Action **Find Contact** Finds a OnceHub contact by email address. - Action **Get Available Time Slots** Returns the open meeting times on a OnceHub booking calendar for the window you choose. - Action **Get Booking Calendar** Returns one OnceHub booking calendar with its host, public link and meeting length. - Action **Get Booking Details** Returns one OnceHub booking with its time, customer details and booking form answers. - Action **Get Contact** Returns one OnceHub contact with its details and custom fields. - Action **Get Contact's Future Meetings** Returns a contact's upcoming OnceHub meetings — the bookings that start after the time you give. - Action **List Booking Calendars** Lists the booking calendars in your OnceHub account. - Action **List Bookings** Lists OnceHub bookings, with optional filters for status, contact, host, calendar and date range. - Action **List Contacts** Lists the contacts in your OnceHub account, with optional email and date filters. - Action **Mark Booking as No-Show** Marks a OnceHub booking as a no-show. - Action **Reassign Booking** Reassigns a OnceHub booking to a different host, optionally naming the video conferencing service to use. - Action **Request Reschedule** Asks the customer to pick a new time for a OnceHub booking, optionally telling them why. - Action **Update Contact** Updates an existing OnceHub contact. Only the fields you fill in are changed; anything left blank keeps its current value. - Action **Add location** Creates a new schedule (location) in the When I Work account and returns the created schedule. - Action **Add position** Creates a position, such as Dishwasher or Server, in the When I Work account. - Action **Add time entry** Creates a time entry on a user's timesheet in When I Work and returns the new entry. - Action **Add time off request** Creates a time off request for a user, covering a start and end time, with an optional time off type and paid hours. - Action **Clock in** Clocks a user in, starting a time entry for them. Returns the time entry, the user and the punches recorded on it. - Action **Clock out** Clocks a When I Work user out and returns the time entry the clock-out belongs to. - Action **Create User** Creates a new user in the When I Work account and returns the created user, optionally sending them an invitation. - Action **Delete shift** Deletes a shift by its ID, optionally notifying the assigned user and removing later shifts in a repeating series. This cannot be undone. - Action **Delete user** Deletes a user from the When I Work account, optionally deleting their future shifts as well. When I Work allows this to be reversed. - Action **Get account** Returns the When I Work account for the connected login, including its company name, plan status, enabled features and settings. For a parent account, also returns its child accounts. - Action **Get shift** Returns a single shift by its ID, including its breaks and any repeating series it belongs to. An error occurs if the shift is not found. - Action **Get user** Returns a single When I Work user by ID, including their contact details, role, positions, schedules and pay information. - Action **List locations** Returns all the schedules (locations) in the When I Work account, optionally only those not yet confirmed. - Action **List positions** Returns all the positions in the When I Work account, optionally including deleted ones. - Action **List shifts** Returns the shifts in a date range, optionally narrowed to a user or schedule, and optionally including open, unpublished or repeating shifts. - Action **List sites** Returns all the sites in the When I Work account, optionally including deleted sites. - Action **List time entries** Returns the time entries (timesheet records) in a date range, optionally limited to specific users, entries still clocked in, or entries updated since a given time. - Action **List time off requests** Returns the time off requests that fall within a date range, optionally narrowed by user, schedule, status or type. - Action **List users** Returns the users in the When I Work account, optionally narrowed by schedule or by a search on name or email, and optionally including pending or deleted users. - Action **Publish shifts** Publishes a group of shifts so they become visible on the schedule, and returns the shifts that were published. It does not notify the assigned users. - Action **Update shift** Updates an existing shift on the schedule, such as its times, assigned user, position, breaks or notes, and returns the updated shift. - Action **Update user** Updates an existing user's contact details, role, positions, schedules, pay and access settings, and can reactivate a deleted user. Returns the updated user. ## Each app on its own - [ **OnceHub** Capture, qualify, and engage with inbound leads using ScheduleOnce, ChatOnce, FormOnce and SubmitOnce.](https://apiant.ai/connections/oncehub) - [ **When I Work** When I Work is the easiest way to schedule, manage attendance, and communicate with your staff from your...](https://apiant.ai/connections/when-i-work) Reviews ## What our customers say ## More from OnceHub - [ **OnceHub to HeadshotPro** HeadshotPro is an AI Headshot Generator for Professional Headshots.](https://apiant.ai/connect/oncehub-to-headshotpro) - [ **OnceHub to Honeyhive** Observability and evaluation platform for tracing, testing, and monitoring AI agents in production.](https://apiant.ai/connect/oncehub-to-honeyhive) - [ **OnceHub to Powerlink** Cloud-based CRM platform (formerly Powerlink) for managing customer data, sales, and business workflows.](https://apiant.ai/connect/oncehub-to-powerlink) - [ **OnceHub to Zoho Calendar** Zoho Calendar is an online personal and business calendar app that helps you plan your schedule, track daily...](https://apiant.ai/connect/oncehub-to-zoho-calendar) - [ **OnceHub to Zoho Desk** Zoho Desk is web-based customer service software designed to help you focus more on creating customer...](https://apiant.ai/connect/oncehub-to-zoho-desk) - [ **OnceHub to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/oncehub-to-hubspot) ## More into When I Work - [ **HubSpot to When I Work** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-when-i-work) - [ **Salesforce to When I Work** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-when-i-work) - [ **Slack to When I Work** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-when-i-work) - [ **Google Sheets to When I Work** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-when-i-work) - [ **Gmail to When I Work** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-when-i-work) - [ **Google Calendar to When I Work** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-when-i-work) Questions ## OnceHub and When I Work, answered ### ### What can start an automation from OnceHub? Any of OnceHub's 15 triggers in the catalog, including Booking Completed, Contact Updated, Booking Lifecycle Event and Booking No-Show. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in When I Work when something happens in OnceHub? Any of When I Work's 22 actions, including Create User, Update shift, Update user and Add location. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from When I Work to OnceHub? When I Work has no triggers in the catalog today, so automations start in OnceHub. If you need the other direction, ask: your agent reads When I Work's API documentation and adds it. ### ### Do I have to build a connector for OnceHub or When I Work? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use OnceHub and When I Work without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.