--- title: "Connect Olark to Kintone - APIANT.ai" description: "When \"New Chat Transcript\" fires in Olark, your agent runs \"Create Record\" in Kintone." canonical: "https://apiant.ai/connect/olark-to-kintone" --- # Connect Olark to Kintone When **New Chat Transcript** fires in [Olark](https://apiant.ai/connections/olark), your agent runs **Create Record** in [Kintone](https://apiant.ai/connections/kintone). Describe the whole flow and it is built, tested on every scenario and kept running. Olark **1** trigger Kintone **1** trigger Kintone **8** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Olark and Kintone to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Olark can start in Kintone - When **New Chat Transcript** in Olark then **Create Record** in Kintone - When **New Chat Transcript** in Olark then **Update Record by Record ID** in Kintone Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Olark and Kintone ## Triggers and actions 2 triggers · 8 actions - Trigger **New Chat Transcript** Triggers when an Olark chat ends, with the full transcript, operators and visitor details. To set it up, copy this trigger's webhook URL and paste it into Olark under Settings > Integrations > Webhooks, then save. - Trigger **New Record** Triggers when a new record is added to the connected Kintone app. - Action **Add Comment** Adds a comment to a record in your Kintone app, optionally mentioning users, groups or departments. - Action **Create Record** Creates a new record in the Kintone app connected to this account, setting the field values you supply. - Action **Delete comment** Deletes a comment from a record in the connected Kintone app. - Action **Delete record** Deletes a record from the Kintone app connected to this account. - Action **Find records by query** Returns the records in the Kintone app that match a query. - Action **Get app** Returns general information about the connected Kintone App, including its name, description, Space, and creator and updater details. - Action **Get record** Returns one record from the connected Kintone app, including all of its field values. - Action **Update Record by Record ID** Updates the field values of one Kintone record, identified by its Record ID. ## Each app on its own - [ **Olark** Olark makes it easy to add live chat to your website, provide instantaneous support to your users, and...](https://apiant.ai/connections/olark) - [ **Kintone** kintone is a fully integrated social collaboration and customizable business application cloud platform that...](https://apiant.ai/connections/kintone) Reviews ## What our customers say ## More from Olark - [ **Olark to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/olark-to-hubspot) - [ **Olark to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/olark-to-salesforce) - [ **Olark to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/olark-to-slack) - [ **Olark to Google Sheets** Google Sheets](https://apiant.ai/connect/olark-to-google-sheets) - [ **Olark to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/olark-to-gmail) - [ **Olark to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/olark-to-google-calendar) ## More into Kintone - [ **HubSpot to Kintone** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-kintone) - [ **Google Sheets to Kintone** Google Sheets](https://apiant.ai/connect/google-sheets-to-kintone) - [ **Gmail to Kintone** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-kintone) - [ **Google Calendar to Kintone** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-kintone) - [ **Google Drive to Kintone** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-kintone) - [ **ActiveCampaign to Kintone** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-kintone) Questions ## Olark and Kintone, answered ### ### What can start an automation from Olark? Any of Olark's 1 trigger in the catalog, including New Chat Transcript. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Kintone when something happens in Olark? Any of Kintone's 8 actions, including Create Record, Update Record by Record ID, Add Comment and Find records by query. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Kintone to Olark? Kintone has no triggers in the catalog today, so automations start in Olark. If you need the other direction, ask: your agent reads Kintone's API documentation and adds it. ### ### Do I have to build a connector for Olark or Kintone? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Olark and Kintone without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in Kintone once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.