# Connect Olark to ITIS

When **New Chat Transcript** fires in [Olark](https://apiant.ai/connections/olark), your agent runs **Convert LSID to TSN** in [ITIS](https://apiant.ai/connections/itis). Describe the whole flow and it is built, tested on every scenario and kept running.

Olark **1** trigger ITIS **13** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Olark and ITIS to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Olark can start in ITIS

- When **New Chat Transcript** in Olark then **Convert LSID to TSN** in ITIS
- When **New Chat Transcript** in Olark then **Convert TSN to LSID** in ITIS

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Olark and ITIS

## Triggers and actions 1 trigger · 13 actions

- Trigger

**New Chat Transcript**

Triggers when an Olark chat ends, with the full transcript, operators and visitor details. To set it up, copy this trigger's webhook URL and paste it into Olark under Settings > Integrations > Webhooks, then save.

- Action

**Convert LSID to TSN**

Get the TSN for a given LSID (Life Science Identifier).

- Action

**Convert TSN to LSID**

Get the LSID (Life Science Identifier) for a given TSN.

- Action

**Find taxon by common name**

Search ITIS for taxa matching a common (vernacular) name.

- Action

**Find taxon by scientific name**

Search ITIS for taxa matching a scientific name.

- Action

**Find taxon by search term**

Search ITIS across scientific and common names for any matching term.

- Action

**Get accepted names**

Get the currently accepted scientific name(s) for a given TSN, when the queried TSN is not itself accepted.

- Action

**Get common names**

Get the common (vernacular) names associated with a given TSN.

- Action

**Get full hierarchy**

Get the complete taxonomic hierarchy (ancestors and descendants) for a given TSN.

- Action

**Get full record**

Get the complete taxonomic record for a given TSN (taxonomic serial number).

- Action

**Get hierarchy down**

Get the taxonomic hierarchy below (children of) a given TSN.

- Action

**Get hierarchy up**

Get the taxonomic hierarchy above (ancestors of) a given TSN.

- Action

**Get parent taxon**

Get the parent TSN for a given TSN.

- Action

**Get synonym names**

Get the synonym scientific names associated with a given TSN.

## Each app on its own

- [ **Olark** Olark makes it easy to add live chat to your website, provide instantaneous support to your users, and...](https://apiant.ai/connections/olark)
- [ **ITIS** ITIS, the Integrated Taxonomic Information System, is a United States government authority on the scientific...](https://apiant.ai/connections/itis)

Reviews

## What our customers say

## More from Olark

- [ **Olark to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/olark-to-hubspot)
- [ **Olark to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/olark-to-salesforce)
- [ **Olark to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/olark-to-slack)
- [ **Olark to Google Sheets** Google Sheets](https://apiant.ai/connect/olark-to-google-sheets)
- [ **Olark to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/olark-to-gmail)
- [ **Olark to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/olark-to-google-calendar)

## More into ITIS

- [ **HubSpot to ITIS** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-itis)
- [ **Salesforce to ITIS** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-itis)
- [ **Slack to ITIS** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-itis)
- [ **Google Sheets to ITIS** Google Sheets](https://apiant.ai/connect/google-sheets-to-itis)
- [ **Gmail to ITIS** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-itis)
- [ **Google Calendar to ITIS** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-itis)

Questions

## Olark and ITIS, answered

###

### What can start an automation from Olark?

Any of Olark's 1 trigger in the catalog, including New Chat Transcript. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in ITIS when something happens in Olark?

Any of ITIS's 13 actions, including Convert LSID to TSN, Convert TSN to LSID, Find taxon by common name and Find taxon by scientific name. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from ITIS to Olark?

ITIS has no triggers in the catalog today, so automations start in Olark. If you need the other direction, ask: your agent reads ITIS's API documentation and adds it.

###

### Do I have to build a connector for Olark or ITIS?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
