# Connect Olark to DecisionRules When **New Chat Transcript** fires in [Olark](https://apiant.ai/connections/olark), your agent runs **Add folder** in [DecisionRules](https://apiant.ai/connections/decisionrules). Describe the whole flow and it is built, tested on every scenario and kept running. Olark **1** trigger DecisionRules **1** trigger DecisionRules **10** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Olark and DecisionRules to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Olark can start in DecisionRules - When **New Chat Transcript** in Olark then **Add folder** in DecisionRules - When **New Chat Transcript** in Olark then **Add rule** in DecisionRules Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Olark and DecisionRules ## Triggers and actions 2 triggers · 10 actions - Trigger **New Chat Transcript** Triggers when an Olark chat ends, with the full transcript, operators and visitor details. To set it up, copy this trigger's webhook URL and paste it into Olark under Settings > Integrations > Webhooks, then save. - Trigger **New Rules** Fires once for each new rule or rule flow added to the DecisionRules space. - Action **Add folder** Create a folder under a node. - Action **Add rule** Create a rule in a space. - Action **Add rule version** Create a new version of a rule. - Action **Add tags to rule** Add tags to a rule. - Action **Delete rule** Delete a rule or rule version. - Action **Get rule** Gets the latest version of a rule by its ID or alias, regardless of publication status. - Action **List folders** Get the root folder tree. - Action **List rules** List rules in a space. - Action **Update rule** Update a rule version. - Action **Update rule status** Publish/pending/archive a rule version. ## Each app on its own - [ **Olark** Olark makes it easy to add live chat to your website, provide instantaneous support to your users, and...](https://apiant.ai/connections/olark) - [ **DecisionRules** DecisionRules is a no-code business rule engine that lets you automate and manage complex decision logic...](https://apiant.ai/connections/decisionrules) Reviews ## What our customers say ## More from Olark - [ **Olark to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/olark-to-hubspot) - [ **Olark to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/olark-to-salesforce) - [ **Olark to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/olark-to-slack) - [ **Olark to Google Sheets** Google Sheets](https://apiant.ai/connect/olark-to-google-sheets) - [ **Olark to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/olark-to-gmail) - [ **Olark to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/olark-to-google-calendar) ## More into DecisionRules - [ **ActiveCampaign to DecisionRules** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-decisionrules) - [ **Airtable to DecisionRules** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-decisionrules) - [ **Asana to DecisionRules** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-decisionrules) - [ **ClickUp to DecisionRules** ClickUp is an all-in-one app to plan, track, and manage your work in a beautifully intuitive environment.](https://apiant.ai/connect/clickup-to-decisionrules) - [ **Brevo to DecisionRules** Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...](https://apiant.ai/connect/brevo-to-decisionrules) - [ **Calendly to DecisionRules** Calendly is a scheduling automation platform for eliminating the back-and-forth emails to find the perfect...](https://apiant.ai/connect/calendly-to-decisionrules) Questions ## Olark and DecisionRules, answered ### ### What can start an automation from Olark? Any of Olark's 1 trigger in the catalog, including New Chat Transcript. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in DecisionRules when something happens in Olark? Any of DecisionRules's 10 actions, including Update rule, Update rule status, Add folder and Add rule. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from DecisionRules to Olark? DecisionRules has no triggers in the catalog today, so automations start in Olark. If you need the other direction, ask: your agent reads DecisionRules's API documentation and adds it. ### ### Do I have to build a connector for Olark or DecisionRules? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.