--- title: "Connect Nuclino to Zoho Desk - APIANT.ai" description: "When \"New item\" fires in Nuclino, your agent runs \"Create Contact\" in Zoho Desk." canonical: "https://apiant.ai/connect/nuclino-to-zoho-desk" --- # Connect Nuclino to Zoho Desk When **New item** fires in [Nuclino](https://apiant.ai/connections/nuclino), your agent runs **Create Contact** in [Zoho Desk](https://apiant.ai/connections/zoho-desk). Describe the whole flow and it is built, tested on every scenario and kept running. Nuclino **1** trigger Nuclino **9** actions Zoho Desk **18** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Nuclino and Zoho Desk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Nuclino can start in Zoho Desk - When **New item** in Nuclino then **Create Contact** in Zoho Desk - When **New item** in Nuclino then **Create Ticket** in Zoho Desk Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Nuclino and Zoho Desk ## Triggers and actions 1 trigger · 27 actions - Trigger **New item** Triggers when a new item or collection is created in a Nuclino team or workspace. - Action **Add item** Creates a new item or collection in a Nuclino workspace or inside an existing collection, with optional title, Markdown content and field values. - Action **Add workspace** Creates a new, empty workspace in a Nuclino team. - Action **Delete item** Deletes an item or collection in Nuclino by moving it to the workspace trash. - Action **Get item** Returns a Nuclino item or collection by its ID, including its Markdown content and field values. - Action **Get user** Returns a Nuclino user's name, email and avatar by their user ID. - Action **Get workspace** Returns a Nuclino workspace, including its name, team, default view, fields and top-level items. - Action **List items** Returns the items and collections in a Nuclino team or workspace, optionally filtered by a search query (without item content). - Action **List teams** Returns the Nuclino teams the connected account belongs to. - Action **Update item** Updates the title, Markdown content, or field values of an existing Nuclino item or collection. - Action **Add Attachment** Attaches a file to a Zoho Desk ticket. - Action **Add Comment** Add a comment to a ticket. - Action **Create Account** Adds a new account to Zoho Desk. - Action **Create Contact** Creates a new contact. - Action **Create Ticket** Creates a new ticket for customer requests. - Action **Delete ticket** Move a ticket to trash. - Action **Get account** Get an account by ID. - Action **Get contact** Fetches a contact by ID. An error occurs if the contact is not found. - Action **Get ticket** Get a ticket by ID. - Action **List agents** List all agents. - Action **List contacts** List all contacts. - Action **List departments** Returns all departments in the help desk - Action **List tickets** List all tickets. - Action **List Ticket Threads** Lists the conversation threads (email replies) of a ticket. - Action **Send E-Mail Reply** Sends an email reply for the selected ticket. - Action **Update account** Update an account. - Action **Update Contact** Updates an existing contact. - Action **Update Ticket** Updates an existing ticket. ## Each app on its own - [ **Nuclino** Team wiki and knowledge-base platform for collaborative document editing, project notes, and fast internal...](https://apiant.ai/connections/nuclino) - [ **Zoho Desk** Zoho Desk is web-based customer service software designed to help you focus more on creating customer...](https://apiant.ai/connections/zoho-desk) Reviews ## What our customers say ## More from Nuclino - [ **Nuclino to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/nuclino-to-salesforce) - [ **Nuclino to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/nuclino-to-slack) - [ **Nuclino to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/nuclino-to-stripe) - [ **Nuclino to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/nuclino-to-shopify) - [ **Nuclino to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/nuclino-to-quickbooks-online) - [ **Nuclino to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/nuclino-to-pipedrive) ## More into Zoho Desk - [ **HubSpot to Zoho Desk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zoho-desk) - [ **Salesforce to Zoho Desk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zoho-desk) - [ **Slack to Zoho Desk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zoho-desk) - [ **Google Sheets to Zoho Desk** Google Sheets](https://apiant.ai/connect/google-sheets-to-zoho-desk) - [ **Gmail to Zoho Desk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zoho-desk) - [ **Google Calendar to Zoho Desk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zoho-desk) Questions ## Nuclino and Zoho Desk, answered ### ### What can start an automation from Nuclino? Any of Nuclino's 1 trigger in the catalog, including New item. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zoho Desk when something happens in Nuclino? Any of Zoho Desk's 18 actions, including Create Account, Create Contact, Create Ticket and Send E-Mail Reply. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zoho Desk to Nuclino? Zoho Desk has no triggers in the catalog today, so automations start in Nuclino. If you need the other direction, ask: your agent reads Zoho Desk's API documentation and adds it. ### ### Do I have to build a connector for Nuclino or Zoho Desk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Nuclino and Zoho Desk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.