Connect NUACOM and Reply

Both apps 44NUACOM 21Reply 23

• Trigger
  New Call

  Triggers when a new call appears in your NUACOM call history, incoming or outgoing, answered or missed.

• Trigger
  New Incoming Call

  Triggers when a new incoming call arrives in NUACOM, answered or missed.

• Trigger
  New Incoming Missed Call

  Triggers when a new incoming call is missed in NUACOM.

• Trigger
  New Outgoing Answered Call

  Triggers when a new outgoing call is answered in NUACOM.

• Trigger
  New Outgoing Call

  Triggers when a new outgoing call is made in NUACOM, answered or unanswered.

• Action
  Add blocked number

  Adds a phone number to the account's blocked numbers list, blocking inbound and/or outbound calls with it.

• Action
  Add call note

  Adds a text note to a call in NUACOM.

• Action
  Add call tag

  Attaches an existing tag from your call tag catalogue to a call.

• Action
  Add campaign number

  Adds a phone number (or a contact's number) to an auto-dialer campaign so it will be dialed.

• Action
  Create Contact

  Creates a contact in the NUACOM phonebook with a name, phone number, email and comments.

• Action
  Delete Contact

  Deletes a contact from the NUACOM phonebook.

• Action
  Find calls

  Finds recent calls to or from a phone number in the NUACOM call log.

• Action
  Find Contact

  Finds the first contact in the NUACOM phonebook matching a name, phone number or email.

• Action
  Get call

  Returns the call log details of a single NUACOM call by its call ID.

• Action
  Get Contact

  Returns one contact from the NUACOM phonebook by its id.

• Action
  List campaigns

  Returns the account's autodialer campaigns, optionally filtered by status.

• Action
  List SMS messages

  Returns the SMS messages sent and received on the account, optionally filtered by text or phone number.

• Action
  List users

  Returns every user on the NUACOM account, including memberships awaiting activation.

• Action
  Request callback

  Requests a callback: rings an extension or queue and, once answered, dials the destination phone number and connects the two.

• Action
  Send SMS

  Sends an SMS message from a NUACOM sender name or number to one recipient.

• Action
  Update Contact

  Updates a contact in the NUACOM phonebook; only the fields you fill in are sent.

• Trigger
  Inbox Category Set for Reply

  Triggers when an email reply in Reply is given an inbox category, automatically or by a user.

• Trigger
  New Email Opened

  Triggers when a contact opens a tracked email sent from Reply.

• Trigger
  New Emails Sent

  Triggers when Reply sends an email from a sequence step.

• Trigger
  New Link Clicked

  Triggers when a recipient clicks a tracked link in an email sent from Reply.

• Trigger
  New Person Bounce

  Triggers when an email sent from Reply bounces or is rejected by the recipient's mail server.

• Trigger
  New Person Opt Out

  Triggers when a contact opts out of outreach in Reply (unsubscribe link, manual opt-out, or marked Do Not Contact).

• Trigger
  Prospect Finished

  Triggers when a contact's participation in a Reply sequence ends — completed, replied, bounced, opted out, or finished manually.

• Action
  Add contact list

  Creates a new contact list in Reply, optionally shared with your team.

• Action
  Add note to contact

  Adds a note to a contact's timeline in Reply.

• Action
  Add sequence

  Creates a new sequence in Reply with its steps, schedule, sending accounts and settings.

• Action
  Create\Update Person

  Creates a Reply contact, or updates the existing contact with the same email address.

• Action
  Delete contact

  Deletes a contact from your Reply account.

• Action
  Find contacts by criteria

  Returns the contacts that match a search term and/or field rules, optionally scoped to a contact list, sequence or sequence step.

• Action
  Get contact

  Returns one Reply contact by its id, including profile details, owner, opt-out, call and meeting status, stage and custom fields.

• Action
  Get sequence

  Returns one sequence in full: name, status, owner, schedule, settings, connected email and LinkedIn accounts, and its steps.

• Action
  List contact lists

  Returns the contact lists you own plus those shared with your team, optionally filtered by name.

• Action
  List contacts

  Returns your Reply contacts, optionally narrowed to one email address or LinkedIn profile URL.

• Action
  List inbox categories

  Returns the inbox categories you can file conversations under.

• Action
  List Sequence Contacts

  Returns the contacts enrolled in a sequence, with each contact's status, current step, added date, opt-out and call status.

• Action
  List sequences

  Returns the sequences in your Reply account, optionally filtered by status, owner, folder, archive state or name.

• Action
  Mark as Finished

  Marks one or more contacts as finished in every sequence they are in, so they receive no further sequence steps.

• Action
  Remove Person From Campaign

  Removes a contact from a sequence so they stop progressing through it. The contact and their history stay in your Reply account.

• Action
  Send Test Webhook Event

  Sends a test event from an existing Reply webhook subscription to its configured URL.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.