Connect NUACOM to Red Spot Interactive

Both apps 30NUACOM 21Red Spot Interactive 9

• Trigger
  New Call

  Triggers when a new call appears in your NUACOM call history, incoming or outgoing, answered or missed.

• Trigger
  New Incoming Call

  Triggers when a new incoming call arrives in NUACOM, answered or missed.

• Trigger
  New Incoming Missed Call

  Triggers when a new incoming call is missed in NUACOM.

• Trigger
  New Outgoing Answered Call

  Triggers when a new outgoing call is answered in NUACOM.

• Trigger
  New Outgoing Call

  Triggers when a new outgoing call is made in NUACOM, answered or unanswered.

• Action
  Add blocked number

  Adds a phone number to the account's blocked numbers list, blocking inbound and/or outbound calls with it.

• Action
  Add call note

  Adds a text note to a call in NUACOM.

• Action
  Add call tag

  Attaches an existing tag from your call tag catalogue to a call.

• Action
  Add campaign number

  Adds a phone number (or a contact's number) to an auto-dialer campaign so it will be dialed.

• Action
  Create Contact

  Creates a contact in the NUACOM phonebook with a name, phone number, email and comments.

• Action
  Delete Contact

  Deletes a contact from the NUACOM phonebook.

• Action
  Find calls

  Finds recent calls to or from a phone number in the NUACOM call log.

• Action
  Find Contact

  Finds the first contact in the NUACOM phonebook matching a name, phone number or email.

• Action
  Get call

  Returns the call log details of a single NUACOM call by its call ID.

• Action
  Get Contact

  Returns one contact from the NUACOM phonebook by its id.

• Action
  List campaigns

  Returns the account's autodialer campaigns, optionally filtered by status.

• Action
  List SMS messages

  Returns the SMS messages sent and received on the account, optionally filtered by text or phone number.

• Action
  List users

  Returns every user on the NUACOM account, including memberships awaiting activation.

• Action
  Request callback

  Requests a callback: rings an extension or queue and, once answered, dials the destination phone number and connects the two.

• Action
  Send SMS

  Sends an SMS message from a NUACOM sender name or number to one recipient.

• Action
  Update Contact

  Updates a contact in the NUACOM phonebook; only the fields you fill in are sent.

• Action
  Add appointment

  Books an open appointment slot for a patient at the practice and returns the new appointment's id.

• Action
  Add patient

  Creates a patient record in the practice's scheduling system and returns the new patient's id, which can be used right away to book an appointment.

• Action
  Find patients

  Returns the patient records that match the first name, last name, date of birth, phone or last-updated filters you provide.

• Action
  Find slots

  Returns the open appointment slots for a visit type and procedure at a location, either the nearest available times or those on the days you specify.

• Action
  Get appointment

  Returns one appointment with its time, status, patient, provider, location, visit type and procedure. An error occurs if the appointment is not found.

• Action
  List locations

  Returns all of the practice's active locations shown for online scheduling, with their names and addresses.

• Action
  List procedures

  Returns the practice's active procedures shown for online scheduling, with each procedure's id and patient-facing name.

• Action
  List providers

  Returns the practice's active providers shown for online scheduling, optionally only those practicing at one location.

• Action
  List visit types

  Returns all of the practice's visit types, such as new patient or established patient.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.