Connect NUACOM to Elastic Security

Both apps 31NUACOM 21Elastic Security 10

• Trigger
  New Call

  Triggers when a new call appears in your NUACOM call history, incoming or outgoing, answered or missed.

• Trigger
  New Incoming Call

  Triggers when a new incoming call arrives in NUACOM, answered or missed.

• Trigger
  New Incoming Missed Call

  Triggers when a new incoming call is missed in NUACOM.

• Trigger
  New Outgoing Answered Call

  Triggers when a new outgoing call is answered in NUACOM.

• Trigger
  New Outgoing Call

  Triggers when a new outgoing call is made in NUACOM, answered or unanswered.

• Action
  Add blocked number

  Adds a phone number to the account's blocked numbers list, blocking inbound and/or outbound calls with it.

• Action
  Add call note

  Adds a text note to a call in NUACOM.

• Action
  Add call tag

  Attaches an existing tag from your call tag catalogue to a call.

• Action
  Add campaign number

  Adds a phone number (or a contact's number) to an auto-dialer campaign so it will be dialed.

• Action
  Create Contact

  Creates a contact in the NUACOM phonebook with a name, phone number, email and comments.

• Action
  Delete Contact

  Deletes a contact from the NUACOM phonebook.

• Action
  Find calls

  Finds recent calls to or from a phone number in the NUACOM call log.

• Action
  Find Contact

  Finds the first contact in the NUACOM phonebook matching a name, phone number or email.

• Action
  Get call

  Returns the call log details of a single NUACOM call by its call ID.

• Action
  Get Contact

  Returns one contact from the NUACOM phonebook by its id.

• Action
  List campaigns

  Returns the account's autodialer campaigns, optionally filtered by status.

• Action
  List SMS messages

  Returns the SMS messages sent and received on the account, optionally filtered by text or phone number.

• Action
  List users

  Returns every user on the NUACOM account, including memberships awaiting activation.

• Action
  Request callback

  Requests a callback: rings an extension or queue and, once answered, dials the destination phone number and connects the two.

• Action
  Send SMS

  Sends an SMS message from a NUACOM sender name or number to one recipient.

• Action
  Update Contact

  Updates a contact in the NUACOM phonebook; only the fields you fill in are sent.

• Action
  Add case comment

  Adds a user comment, or attaches an alert, to an existing Elastic Security case and returns the updated case.

• Action
  Add detection rule

  Creates a detection rule in Elastic Security (custom query, EQL, ES|QL, threshold, indicator match, new terms, saved query or machine learning).

• Action
  Add exception list item

  Creates an exception item in an existing Elastic Security exception list, so matching events stop producing detection alerts.

• Action
  Delete detection rule

  Deletes a detection rule, identified by its internal id or its stable rule ID, and returns the deleted rule.

• Action
  Find cases

  Searches cases by text in their title or description, optionally narrowed by status, severity, tags, owner, assignee, reporter, category or creation date.

• Action
  Find detection rules

  Finds detection rules in Elastic Security matching a filter, such as by name, tag or enabled state.

• Action
  Get detection rule

  Returns a detection rule's full details, looked up by its internal id or its stable rule_id.

• Action
  Get exception list item

  Returns one exception list item, looked up by its id or its human-readable item ID.

• Action
  Update case

  Updates an existing case's title, description, status, severity, tags, assignees and other fields.

• Action
  Update detection rule

  Updates selected settings of an existing detection rule, leaving any setting you leave blank unchanged. Returns the updated rule.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.