--- title: "Connect Notion and Request Tracker (RT) - APIANT.ai" description: "When \"New Comment\" fires in Notion, your agent runs \"Comment on a Ticket\" in Request Tracker (RT)." canonical: "https://apiant.ai/connect/notion-to-request-tracker-rt" --- # Connect Notion and Request Tracker (RT) When **New Comment** fires in [Notion](https://apiant.ai/connections/notion), your agent runs **Comment on a Ticket** in [Request Tracker (RT)](https://apiant.ai/connections/request-tracker-rt), or **Ticket Created** in Request Tracker (RT) to **Add Block to Page** in Notion. Describe the whole flow and it is built, tested on every scenario and kept running. Notion **5** triggers Notion **23** actions Request Tracker (RT) **3** triggers Request Tracker (RT) **18** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Notion and Request Tracker (RT) to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Notion and Request Tracker (RT) can do together ### From Notion to Request Tracker (RT) - When **New Comment** in Notion then **Comment on a Ticket** in Request Tracker (RT) - When **New Data Source Item** in Notion then **Create Ticket** in Request Tracker (RT) ### From Request Tracker (RT) to Notion - When **Ticket Created** in Request Tracker (RT) then **Add Block to Page** in Notion - When **Ticket Status Changed** in Request Tracker (RT) then **Add Comment** in Notion Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Notion and Request Tracker (RT) ## Triggers and actions 8 triggers · 41 actions - Trigger **New Comment** Triggers when a new comment is created in your Notion workspace. You can filter by database or specific page. - Trigger **New Data Source Item** Triggers when a new item is created in a data source. - Trigger **Updated Content in Data Source Item** Triggers when the content in a data source item is updated. - Trigger **Updated Content in Page** Triggers when the content in a page is updated. - Trigger **Updated Properties in Data Source Item** Triggers when one or more properties of a data source item are updated. - Action **Add Block to Page** Adds a new content block to an existing Notion page. Supports various block types including paragraphs, headings, lists, to-dos, callouts, code blocks, and more. - Action **Add Comment** Adds a new comment to a Page. - Action **Add Content to Page** Adds Content to a Page. - Action **Archive Data Source Item** Soft deletes an item in a data source. - Action **Create Data Source Item** Creates an item in a data source. - Action **Create Page** Creates a Page inside a parent page - Action **Find Data Source Items** Searches for items in a data source by its properties. - Action **Find Page (By Title)** Searches for a page by title. - Action **Get Block** Retrieves a block by ID. - Action **Get Block Children** Retrieves child blocks of a parent block or page with support for pagination. - Action **Get Page** Retrieves a specific page or data source item from Notion using its ID. - Action **Get Page and Children** Retrieves a page by its ID and all of its block children. - Action **Get Page Comments** Retrieves comments from a Page. - Action **Get Page Property** Retrieves a specific property value from a Notion page. - Action **Get User Details** Retrieves user information by ID. - Action **Query Data Source (Advanced)** Query a Notion data source with advanced filtering and sorting using JSON. Supports complex logic like AND/OR conditions, multiple sorts, and all Notion filter types. - Action **Restore Data Source Item** Restores a data source item which was previously archived. - Action **Retrieve Database** This action retrieves a database in Notion using the ID of the database. - Action **Update Database** Updates a Notion database's title, description and column (property) schema. - Action **Update Data Source Item** Updates a data source item. - Action **Update Data Source Schema** Updates a Notion data source schema including properties and title. Allows adding, modifying, or removing data source properties to change the schema. - Action **Upload File to Data Source Item** Uploads a file to a files property in a data source item. - Action **Upload File to Page or Block** Uploads a file to a page or block in Notion. - Trigger **Ticket Correspondence** Triggers when a ticket is replied to (that is, corresponded with). - Trigger **Ticket Created** Triggers when a new Request Tracker ticket is created. - Trigger **Ticket Status Changed** Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status. - Action **Add asset** Create an asset. - Action **Comment on a Ticket** Add an internal comment to a ticket and send to any internal watchers. - Action **Create Ticket** Create a new ticket in Request Tracker. - Action **Find Attachment** Locate an attachment by ID. - Action **Find Ticket** Locate a ticket by ID. - Action **Find Tickets** Issue a query to find matching tickets. - Action **Find Transaction** Find a transaction by ID - Action **Get asset** Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields. - Action **Get queue** Get a queue by id or name. - Action **Get user** Get a user by id or name. - Action **List queues** List all queues visible to user. - Action **List ticket history** List transactions of a ticket. - Action **Reply to a Ticket** Reply to the requestor and any internal or external watchers of a ticket. - Action **Update ticket** General ticket update (Owner, Priority, Queue, custom fields). - Action **Update Ticket Due Date** Update the due date of a ticket. - Action **Update Ticket Status** Update the status of a ticket. - Action **Update Ticket Subject** Update the subject of a ticket. - Action **Update user** Update a user. ## Each app on its own - [ **Notion** A new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.](https://apiant.ai/connections/notion) - [ **Request Tracker (RT)** Request Tracker (RT) is an open-source, enterprise-grade ticketing system.](https://apiant.ai/connections/request-tracker-rt) Reviews ## What our customers say ## More from Notion - [ **Notion to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/notion-to-hubspot) - [ **Notion to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/notion-to-slack) - [ **Notion to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/notion-to-stripe) - [ **Notion to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/notion-to-shopify) - [ **Notion to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/notion-to-quickbooks-online) - [ **Notion to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/notion-to-pipedrive) ## More into Request Tracker (RT) - [ **HubSpot to Request Tracker (RT)** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-request-tracker-rt) - [ **Google Sheets to Request Tracker (RT)** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-request-tracker-rt) - [ **Gmail to Request Tracker (RT)** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-request-tracker-rt) - [ **Google Calendar to Request Tracker (RT)** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-request-tracker-rt) - [ **Google Drive to Request Tracker (RT)** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-request-tracker-rt) - [ **Mailchimp to Request Tracker (RT)** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-request-tracker-rt) Questions ## Notion and Request Tracker (RT), answered ### ### What can start an automation from Notion? Any of Notion's 5 triggers in the catalog, including New Comment, New Data Source Item, Updated Content in Data Source Item and Updated Content in Page. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Request Tracker (RT) when something happens in Notion? Any of Request Tracker (RT)'s 18 actions, including Create Ticket, Update ticket, Update Ticket Due Date and Update Ticket Status. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Request Tracker (RT) to Notion? Yes. When something happens in Request Tracker (RT), your agent can act in Notion too. This page covers both directions: Request Tracker (RT)'s triggers and Notion's actions are listed here as well. ### ### Do I have to build a connector for Notion or Request Tracker (RT)? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Notion and Request Tracker (RT) without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.