--- title: "Connect Ninety and Relatel - APIANT.ai" description: "When \"New Issue Created\" fires in Ninety, your agent runs \"Add contact\" in Relatel, or \"New Call\" in Relatel to \"Create Issue\" in Ninety." canonical: "https://apiant.ai/connect/ninety-to-relatel" --- # Connect Ninety and Relatel When **New Issue Created** fires in [Ninety](https://apiant.ai/connections/ninety), your agent runs **Add contact** in [Relatel](https://apiant.ai/connections/relatel), or **New Call** in Relatel to **Create Issue** in Ninety. Describe the whole flow and it is built, tested on every scenario and kept running. Ninety **4** triggers Ninety **21** actions Relatel **4** triggers Relatel **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Ninety and Relatel to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Ninety and Relatel can do together ### From Ninety to Relatel - When **New Issue Created** in Ninety then **Add contact** in Relatel - When **New Measurable** in Ninety then **Update contact** in Relatel ### From Relatel to Ninety - When **New Call** in Relatel then **Create Issue** in Ninety - When **New message** in Relatel then **Update Issue** in Ninety Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Ninety and Relatel ## Triggers and actions 8 triggers · 40 actions - Trigger **New Issue Created** Triggered when a new issue is created in Ninety, optionally only on one team or only short-term vs long-term issues. - Trigger **New Measurable** Triggered when a new measurable (KPI) is added to your Ninety scorecard, optionally only those tracked over a given period like weekly or monthly. - Trigger **New Team** Triggered when a new team is created in your Ninety company. - Trigger **To-Do Created, Updated, or Deleted** Triggered when a to-do is created or changed in Ninety — including being completed or archived — optionally only on one team or only personal to-dos. Ninety's API does not report hard deletions, so a removed to-do simply stops appearing rather than firing this trigger. - Action **Create Issue** Creates an issue on a Ninety team's issues list. - Action **Create Milestone** Creates a milestone on a Ninety rock, with a title and due date. - Action **Create Rock** Creates a rock (a quarterly goal) for a Ninety team, with a due date, status and level. - Action **Create To-Do** Creates a to-do on a Ninety team, with a due date and optional description. - Action **Delete Issue** Deletes an existing Issue in Ninety by its ID. - Action **Delete Measurable Note** Deletes the note on a Measurable for one scorecard period. - Action **Delete Measurable Score** Deletes the score on a Measurable for one scorecard period. - Action **Delete Rock** Deletes a Rock in Ninety by its ID. Returns the deleted Rock's ID along with the status Ninety returned. - Action **Delete To-Do** Deletes a to-do in Ninety by its ID. Use it to remove a to-do that was created by mistake or is no longer needed. - Action **Find Issue** Searches Ninety for issues matching the words you provide, optionally narrowed to one team or to short-term vs long-term issues. Returns the matching issues. - Action **Find Measurable** Searches Ninety's scorecard for measurables (KPIs) matching the words you provide, optionally limited to a tracking period like weekly or monthly. Returns the matching measurables. - Action **Find Milestone** Searches Ninety for milestones by title. Ninety carries milestones on their rocks, so this reads the rocks (optionally just one team's) and returns the milestones whose title matches, optionally limited to a single rock. - Action **Find Rock** Searches Ninety for rocks (quarterly goals) matching the words you provide, optionally narrowed to one team or one status. Returns the matching rocks. - Action **Find Team** Returns the teams in your Ninety company, optionally only those whose name contains the words you provide. Use it to get the team ID other Ninety actions need. - Action **Find To-Do** Searches Ninety for to-dos matching the words you provide, optionally narrowed to one team, to personal to-dos, or to finished vs open ones. Returns the matching to-dos. - Action **Update Issue** Changes an existing issue in Ninety — its title, detail, team, priority, short-term/long-term setting, or whether it is solved. Fields you leave blank are left as they are. - Action **Update Measurable Note** Saves the note on a Ninety scorecard measurable for one period, replacing any note already there. - Action **Update Measurable Score** Records the score on a Ninety scorecard measurable for one period, replacing any score already there. - Action **Update Milestone** Changes an existing milestone in Ninety — its title, detail, due date, owner, or whether it is finished. Fields you leave blank are left as they are. - Action **Update Rock** Changes an existing rock (quarterly goal) in Ninety — its title, detail, status, owner, team, quarter, due date, or whether it is archived. Fields you leave blank are left as they are. - Action **Update To-Do** Changes an existing to-do in Ninety — its title, detail, due date, owner, team, repeat setting, or whether it is done or archived. Fields you leave blank are left as they are. - Trigger **New Call** Triggers when a new call is made or received in Relatel. - Trigger **New message** Triggered when a new message is sent or received in Relatel. - Trigger **New Smiley** Triggers when a caller or chat visitor gives a new smiley (satisfaction rating) in Relatel. - Trigger **New voicemail** Triggers when a new voicemail is left for an employee or reception. - Action **Add comment** Adds a comment to a contact in Relatel, optionally notifying a colleague. - Action **Add contact** Adds a new contact to your Relatel company and returns the new contact's id. - Action **Cloak Reception** Sets which reception's number is shown as the caller ID on the authenticated employee's outgoing calls. - Action **Delete contact** Deletes a contact from your Relatel organization and returns Relatel's confirmation message. - Action **Dial call** Initiates a phone call: rings the authenticated employee's phone, then connects them to the given number. - Action **Do Not Disturb** Turns Do Not Disturb on or off for the connected employee and returns the updated employee. - Action **Find contact by phone number** Finds a Relatel contact by its phone number and returns the contact's details. - Action **Get contact** Returns a single contact, including its phone number, name, email, tags and latest activity, by its contact ID. - Action **Get employee** Returns one employee in your Relatel company by ID, including name, email, phone number, presence and do-not-disturb status. - Action **Join a Group** Adds the authenticated employee to an employee group and returns the group's details after joining. - Action **Leave a Group** Removes the authenticated employee from the chosen employee group and returns the group's details. - Action **List calls** Returns calls in the Relatel account, optionally filtered by start time, end time, direction or the employee or reception that took the call. - Action **List contacts** Returns the contacts in your Relatel account, optionally only those with a given phone number. - Action **List employee groups** Returns all employee groups in your Relatel account, with each group's name, presence status and member employees. - Action **List employees** Returns all employees in your Relatel company, including their phone numbers, presence and group memberships. - Action **List receptions** Returns all receptions (phone lines/queues) in the Relatel account. - Action **List voicemails** Returns the account's voicemails, optionally filtered by recording time, recipient or phone number. Returns up to 100 voicemails. - Action **Send SMS** Sends an SMS to one or more phone numbers from your Relatel account or one of your receptions. - Action **Update contact** Updates an existing contact's phone number, name, email, flag or tags, and returns the updated contact. ## Each app on its own - [ **Ninety** Ninety is a platform that helps organizations execute their strategies by aligning goals, managing tasks...](https://apiant.ai/connections/ninety) - [ **Relatel** Create interesting integrations by using your Relatel events for actions.](https://apiant.ai/connections/relatel) Reviews ## What our customers say ## More from Ninety - [ **Ninety to Steady** Steady is a subscription platform for blogs, journalism, podcasts and other content creators.](https://apiant.ai/connect/ninety-to-steady) - [ **Ninety to Vertopal** Convert files using Vertopal API](https://apiant.ai/connect/ninety-to-vertopal) - [ **Ninety to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/ninety-to-salesforce) - [ **Ninety to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/ninety-to-slack) - [ **Ninety to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/ninety-to-stripe) - [ **Ninety to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/ninety-to-shopify) ## More into Relatel - [ **HubSpot to Relatel** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-relatel) - [ **Google Sheets to Relatel** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-relatel) - [ **Gmail to Relatel** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-relatel) - [ **Google Calendar to Relatel** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-relatel) - [ **Google Drive to Relatel** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-relatel) - [ **Mailchimp to Relatel** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-relatel) Questions ## Ninety and Relatel, answered ### ### What can start an automation from Ninety? Any of Ninety's 4 triggers in the catalog, including New Issue Created, New Measurable, New Team and To-Do Created, Updated, or Deleted. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Relatel when something happens in Ninety? Any of Relatel's 19 actions, including Send SMS, Update contact, Add comment and Add contact. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Relatel to Ninety? Yes. When something happens in Relatel, your agent can act in Ninety too. This page covers both directions: Relatel's triggers and Ninety's actions are listed here as well. ### ### Do I have to build a connector for Ninety or Relatel? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Ninety and Relatel without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.