Connect Ninety to Aurora Inbox

Both apps 45Ninety 25Aurora Inbox 20

• Trigger
  New Issue Created

  Triggered when a new issue is created in Ninety, optionally only on one team or only short-term vs long-term issues.

• Trigger
  New Measurable

  Triggered when a new measurable (KPI) is added to your Ninety scorecard, optionally only those tracked over a given period like weekly or monthly.

• Trigger
  New Team

  Triggered when a new team is created in your Ninety company.

• Trigger
  To-Do Created, Updated, or Deleted

  Triggered when a to-do is created or changed in Ninety — including being completed or archived — optionally only on one team or only personal to-dos. Ninety's API does not report hard deletions, so a removed to-do simply stops appearing rather than firing this trigger.

• Action
  Create Issue

  Creates an issue on a Ninety team's issues list.

• Action
  Create Milestone

  Creates a milestone on a Ninety rock, with a title and due date.

• Action
  Create Rock

  Creates a rock (a quarterly goal) for a Ninety team, with a due date, status and level.

• Action
  Create To-Do

  Creates a to-do on a Ninety team, with a due date and optional description.

• Action
  Delete Issue

  Deletes an existing Issue in Ninety by its ID.

• Action
  Delete Measurable Note

  Deletes the note on a Measurable for one scorecard period.

• Action
  Delete Measurable Score

  Deletes the score on a Measurable for one scorecard period.

• Action
  Delete Rock

  Deletes a Rock in Ninety by its ID. Returns the deleted Rock's ID along with the status Ninety returned.

• Action
  Delete To-Do

  Deletes a to-do in Ninety by its ID. Use it to remove a to-do that was created by mistake or is no longer needed.

• Action
  Find Issue

  Searches Ninety for issues matching the words you provide, optionally narrowed to one team or to short-term vs long-term issues. Returns the matching issues.

• Action
  Find Measurable

  Searches Ninety's scorecard for measurables (KPIs) matching the words you provide, optionally limited to a tracking period like weekly or monthly. Returns the matching measurables.

• Action
  Find Milestone

  Searches Ninety for milestones by title. Ninety carries milestones on their rocks, so this reads the rocks (optionally just one team's) and returns the milestones whose title matches, optionally limited to a single rock.

• Action
  Find Rock

  Searches Ninety for rocks (quarterly goals) matching the words you provide, optionally narrowed to one team or one status. Returns the matching rocks.

• Action
  Find Team

  Returns the teams in your Ninety company, optionally only those whose name contains the words you provide. Use it to get the team ID other Ninety actions need.

• Action
  Find To-Do

  Searches Ninety for to-dos matching the words you provide, optionally narrowed to one team, to personal to-dos, or to finished vs open ones. Returns the matching to-dos.

• Action
  Update Issue

  Changes an existing issue in Ninety — its title, detail, team, priority, short-term/long-term setting, or whether it is solved. Fields you leave blank are left as they are.

• Action
  Update Measurable Note

  Saves the note on a Ninety scorecard measurable for one period, replacing any note already there.

• Action
  Update Measurable Score

  Records the score on a Ninety scorecard measurable for one period, replacing any score already there.

• Action
  Update Milestone

  Changes an existing milestone in Ninety — its title, detail, due date, owner, or whether it is finished. Fields you leave blank are left as they are.

• Action
  Update Rock

  Changes an existing rock (quarterly goal) in Ninety — its title, detail, status, owner, team, quarter, due date, or whether it is archived. Fields you leave blank are left as they are.

• Action
  Update To-Do

  Changes an existing to-do in Ninety — its title, detail, due date, owner, team, repeat setting, or whether it is done or archived. Fields you leave blank are left as they are.

• Action
  Add chat

  Creates a new chat conversation for a contact on a specific channel.

• Action
  Add company

  Adds a new company.

• Action
  Add tag

  Creates a tag in Aurora Inbox that can be attached to any chat. If a tag with the same name already exists, that tag is returned.

• Action
  Create Opportunity

  Create a new opportunity

• Action
  Delete contact

  Deletes a contact by its ID.

• Action
  Find chats by criteria

  Returns up to 25 chats that match the specified search term, channel, team, unanswered and unread criteria.

• Action
  Get Chat

  Returns one chat by id: contact, channel, channel type, owner, agents and status flags.

• Action
  Get company

  Fetches a single company by id.

• Action
  Get contact

  Fetches a single contact by id.

• Action
  Get or Create Contact

  Finds a contact by phone number, or creates one when no contact has that number. When a contact is found, any name, email, company name and custom property values you supply are applied to it.

• Action
  List Chat Opportunities

  Returns the opportunities (deals) attached to a chat.

• Action
  List Chat Tags

  Returns all tags currently attached to a chat: attachment id, roomId, tagId, tagName.

• Action
  List companies

  Lists companies in Aurora Inbox, optionally filtered by a keyword search.

• Action
  List tags

  Returns all tags configured in the Aurora Inbox account, optionally with the number of chats tagged with each.

• Action
  List teams

  Returns all teams configured in the Aurora Inbox account, including their members and roles.

• Action
  Send media message

  Sends a file (image, video, audio or document) to an Aurora Inbox chat, with an optional caption.

• Action
  Send message

  Sends a text message, or an internal note visible only to agents, to an Aurora Inbox chat.

• Action
  Tag chat

  Attaches a tag to a chat, either an existing tag or one looked up by name (created if no tag with that name exists). If the chat already has the tag, the existing attachment is returned.

• Action
  Update company

  Updates fields on an existing company.

• Action
  Update Contact

  Updates an existing contact's name, phone, email, company name and custom property values. Blank fields keep their current values.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.