--- title: "Connect Nexvio to Order Desk - APIANT.ai" description: "When \"New Ticket\" fires in Nexvio, your agent runs \"Add Order Item\" in Order Desk." canonical: "https://apiant.ai/connect/nexvio-to-order-desk" --- # Connect Nexvio to Order Desk When **New Ticket** fires in [Nexvio](https://apiant.ai/connections/nexvio), your agent runs **Add Order Item** in [Order Desk](https://apiant.ai/connections/order-desk). Describe the whole flow and it is built, tested on every scenario and kept running. Nexvio **1** trigger Order Desk **2** triggers Order Desk **16** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Nexvio and Order Desk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Nexvio can start in Order Desk - When **New Ticket** in Nexvio then **Add Order Item** in Order Desk - When **New Ticket** in Nexvio then **Add Order Note** in Order Desk Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Nexvio and Order Desk ## Triggers and actions 3 triggers · 16 actions - Trigger **New Ticket** Triggers when a new ticket is created. - Trigger **New Order Added** Triggered when a new order is added in Order Desk. - Trigger **Order Folder Changed** Triggered when an order moves to a different folder in Order Desk. - Action **Add Order Item** Adds a line item to an existing order in Order Desk. - Action **Add Order Note** Adds a note to an order's history in Order Desk. - Action **Add Shipment** Records a shipment with tracking details against an order in Order Desk. - Action **Change Folder** Moves an order into a different folder in Order Desk. - Action **Change Tag** Sets the tag on an order in Order Desk. Reads the order first and writes it back with the new tag so no other order details are lost. - Action **Create Inventory Item** Creates a product in the Order Desk store's inventory. - Action **Create New Order** Creates a new order in Order Desk with its line items, addresses and totals. - Action **Delete Inventory Item** Deletes a product from the Order Desk store's inventory. - Action **Delete Order** Deletes an order from Order Desk. - Action **Delete Order Item** Removes a line item from an order in Order Desk. - Action **Get Inventory Item** Returns one product from the Order Desk store's inventory, including its stock level and your own metadata. - Action **Get Order** Returns one order from Order Desk with its line items, addresses, shipments, notes and your own metadata. - Action **List Orders** Returns orders from Order Desk, with optional folder, source, customer and date filters. - Action **Set Order Data** Updates fields on an existing Order Desk order. Reads the order first and writes it back with only the fields you filled in, so nothing else is lost. - Action **Set Order Item Data** Updates a line item on an Order Desk order. Reads the item first and writes it back with only the fields you filled in, so nothing else on the item is lost. - Action **Update Inventory Item** Updates a product in the Order Desk store's inventory. Reads the item first and writes it back with only the fields you filled in, so nothing else is lost. ## Each app on its own - [ **Nexvio** Nexvio is a AI support agent that helps you to manage contacts, support tickets and generate generate AI...](https://apiant.ai/connections/nexvio) - [ **Order Desk** Order Desk's order management software allows you to customize your order management workflow.](https://apiant.ai/connections/order-desk) Reviews ## What our customers say ## More from Nexvio - [ **Nexvio to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/nexvio-to-hubspot) - [ **Nexvio to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/nexvio-to-salesforce) - [ **Nexvio to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/nexvio-to-slack) - [ **Nexvio to Google Sheets** Google Sheets](https://apiant.ai/connect/nexvio-to-google-sheets) - [ **Nexvio to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/nexvio-to-gmail) - [ **Nexvio to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/nexvio-to-google-calendar) ## More into Order Desk - [ **HubSpot to Order Desk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-order-desk) - [ **Google Sheets to Order Desk** Google Sheets](https://apiant.ai/connect/google-sheets-to-order-desk) - [ **Gmail to Order Desk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-order-desk) - [ **Google Calendar to Order Desk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-order-desk) - [ **Google Drive to Order Desk** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-order-desk) - [ **Mailchimp to Order Desk** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-order-desk) Questions ## Nexvio and Order Desk, answered ### ### What can start an automation from Nexvio? Any of Nexvio's 1 trigger in the catalog, including New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Order Desk when something happens in Nexvio? Any of Order Desk's 16 actions, including Create Inventory Item, Create New Order, Update Inventory Item and Add Order Item. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Order Desk to Nexvio? Order Desk has no triggers in the catalog today, so automations start in Nexvio. If you need the other direction, ask: your agent reads Order Desk's API documentation and adds it. ### ### Do I have to build a connector for Nexvio or Order Desk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Nexvio and Order Desk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in Order Desk once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.