--- title: "Connect Nexvio to MRPLN - APIANT.ai" description: "When \"New Ticket\" fires in Nexvio, your agent runs \"Create Customer\" in MRPLN." canonical: "https://apiant.ai/connect/nexvio-to-mrpln" --- # Connect Nexvio to MRPLN When **New Ticket** fires in [Nexvio](https://apiant.ai/connections/nexvio), your agent runs **Create Customer** in [MRPLN](https://apiant.ai/connections/mrpln). Describe the whole flow and it is built, tested on every scenario and kept running. Nexvio **1** trigger MRPLN **6** triggers MRPLN **8** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Nexvio and MRPLN to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Nexvio can start in MRPLN - When **New Ticket** in Nexvio then **Create Customer** in MRPLN - When **New Ticket** in Nexvio then **Send Message to Customer** in MRPLN Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Nexvio and MRPLN ## Triggers and actions 7 triggers · 8 actions - Trigger **New Ticket** Triggers when a new ticket is created. - Trigger **Campaign Launched (instant)** Fires instantly when a campaign is launched (campaign.launched). - Trigger **Customer Opted Out (instant)** Fires instantly when a customer opts out (customer.opted_out). - Trigger **Customer Updated (instant)** Triggers instantly when a customer is updated in MRPLN. - Trigger **Message Sent (instant)** Fires instantly when a message is queued or scheduled for a customer (message.sent). - Trigger **New Customer** Triggers when a new customer is added. - Trigger **New Customer (instant)** Triggers instantly when a customer is created in MRPLN. - Action **Create Customer** Creates a new customer in MRPLN. - Action **Find Customer** Finds a customer by email address. Returns the first matching customer, or found=false when none match. - Action **Find Customer by Phone** Find a customer by their SMS phone number. - Action **Find Customer by WhatsApp** Find a customer by their WhatsApp number. - Action **List Templates** List the approved message templates for a channel. - Action **Send Message to Customer** Send an email, SMS, or WhatsApp message to a customer using an approved template - Action **Trigger Campaign** Launch a campaign that was built in MRPLN. - Action **Update Customer** Updates an existing customer in MRPLN. ## Each app on its own - [ **Nexvio** Nexvio is a AI support agent that helps you to manage contacts, support tickets and generate generate AI...](https://apiant.ai/connections/nexvio) - [ **MRPLN** MRPLN is a Mar-Tech SaaS platform for Marketing planning, Automation and Insights powered by AI.](https://apiant.ai/connections/mrpln) Reviews ## What our customers say ## More from Nexvio - [ **Nexvio to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/nexvio-to-hubspot) - [ **Nexvio to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/nexvio-to-salesforce) - [ **Nexvio to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/nexvio-to-slack) - [ **Nexvio to Google Sheets** Google Sheets](https://apiant.ai/connect/nexvio-to-google-sheets) - [ **Nexvio to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/nexvio-to-gmail) - [ **Nexvio to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/nexvio-to-google-calendar) ## More into MRPLN - [ **HubSpot to MRPLN** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-mrpln) - [ **Ontraport to MRPLN** Ontraport is an all-in-one CRM, marketing automation, and e-commerce platform.](https://apiant.ai/connect/ontraport-to-mrpln) - [ **Salesforce to MRPLN** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-mrpln) - [ **Slack to MRPLN** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-mrpln) - [ **Google Sheets to MRPLN** Google Sheets](https://apiant.ai/connect/google-sheets-to-mrpln) - [ **Gmail to MRPLN** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-mrpln) Questions ## Nexvio and MRPLN, answered ### ### What can start an automation from Nexvio? Any of Nexvio's 1 trigger in the catalog, including New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in MRPLN when something happens in Nexvio? Any of MRPLN's 8 actions, including Create Customer, Send Message to Customer, Update Customer and Find Customer. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from MRPLN to Nexvio? MRPLN has no triggers in the catalog today, so automations start in Nexvio. If you need the other direction, ask: your agent reads MRPLN's API documentation and adds it. ### ### Do I have to build a connector for Nexvio or MRPLN? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Nexvio and MRPLN without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in MRPLN once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.