--- title: "Connect Nexvio to Channels - APIANT.ai" description: "When \"New Ticket\" fires in Nexvio, your agent runs \"Add note to contact\" in Channels." canonical: "https://apiant.ai/connect/nexvio-to-channels" --- # Connect Nexvio to Channels When **New Ticket** fires in [Nexvio](https://apiant.ai/connections/nexvio), your agent runs **Add note to contact** in [Channels](https://apiant.ai/connections/channels). Describe the whole flow and it is built, tested on every scenario and kept running. Nexvio **1** trigger Channels **2** triggers Channels **9** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Nexvio and Channels to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Nexvio can start in Channels - When **New Ticket** in Nexvio then **Add note to contact** in Channels - When **New Ticket** in Nexvio then **Create New Contact** in Channels Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Nexvio and Channels ## Triggers and actions 3 triggers · 9 actions - Trigger **New Ticket** Triggers when a new ticket is created. - Trigger **New Call Finished** Triggers when a call is finished. - Trigger **New Voicemail Left** - Action **Add note to contact** Add a note to a contact's history. - Action **Add number to do-not-call list** Block a phone number by adding it to the Do Not Call list. - Action **Create New Contact** Creates a new Contact in your Channels account. - Action **Delete contact** Delete a contact by id. - Action **Delete number from do-not-call list** Unblock a phone number by removing it from the Do Not Call list. - Action **Get account balance** Retrieve the account's current finance balance. - Action **Get contact** Retrieve a single contact by id. - Action **List contacts** List all contacts on the account. - Action **Update contact** Update an existing contact's fields. ## Each app on its own - [ **Nexvio** Nexvio is a AI support agent that helps you to manage contacts, support tickets and generate generate AI...](https://apiant.ai/connections/nexvio) - [ **Channels** Channels is a data-driven phone system that lets you make and take calls directly in the browser.](https://apiant.ai/connections/channels) Reviews ## What our customers say ## More from Nexvio - [ **Nexvio to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/nexvio-to-hubspot) - [ **Nexvio to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/nexvio-to-salesforce) - [ **Nexvio to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/nexvio-to-slack) - [ **Nexvio to Google Sheets** Google Sheets](https://apiant.ai/connect/nexvio-to-google-sheets) - [ **Nexvio to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/nexvio-to-gmail) - [ **Nexvio to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/nexvio-to-google-calendar) ## More into Channels - [ **Pipefile to Channels** Pipefile streamlines the collection of personal, financial, and otherwise sensitive documents to keep your...](https://apiant.ai/connect/pipefile-to-channels) - [ **ActiveCampaign to Channels** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-channels) - [ **Airtable to Channels** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-channels) - [ **Asana to Channels** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-channels) - [ **Brevo to Channels** Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...](https://apiant.ai/connect/brevo-to-channels) - [ **Calendly to Channels** Calendly is a scheduling automation platform for eliminating the back-and-forth emails to find the perfect...](https://apiant.ai/connect/calendly-to-channels) Questions ## Nexvio and Channels, answered ### ### What can start an automation from Nexvio? Any of Nexvio's 1 trigger in the catalog, including New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Channels when something happens in Nexvio? Any of Channels's 9 actions, including Create New Contact, Update contact, Add note to contact and Add number to do-not-call list. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Channels to Nexvio? Channels has no triggers in the catalog today, so automations start in Nexvio. If you need the other direction, ask: your agent reads Channels's API documentation and adds it. ### ### Do I have to build a connector for Nexvio or Channels? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Nexvio and Channels without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in Channels once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.