Integration
Connect Nextiva to Shift4
When New Missed Call fires in Nextiva, your agent runs Add customer in Shift4. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Nextiva and Shift4 to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Nextiva can start in Shift4
When New Missed Call in Nextiva
then Add customer in Shift4
When New Received Call in Nextiva
then Update customer in Shift4
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Nextiva and Shift4
Triggers and actions 4 triggers · 34 actions
Trigger
New Missed CallTriggers when a call is missed in Nextiva.
Trigger
New Received CallTriggers when an incoming call is received in Nextiva.
Trigger
New VoicemailTriggers when a new voicemail is received in Nextiva.
Trigger
New WorkitemTriggers when a new workitem (call, text or email) is created in Nextiva.
Action
Get ConversationReturns a Nextiva conversation together with its workitems.
Action
Get Unread CountsReturns the number of unread conversations, mentions, calls and voicemails.
Action
Get WorkitemReturns one Nextiva workitem (a call, text or email) by its ID.
Action
Hang Up CallEnds an active Nextiva call.
Action
Hold CallPuts an active Nextiva call on hold.
Action
List ConversationsReturns conversations in the Nextiva account.
Action
List WorkitemsReturns workitems (calls, texts, emails) in the Nextiva account.
Action
Mute CallMutes an active Nextiva call.
Action
Send Email ResponseSends an email reply on a Nextiva email workitem.
Action
Send SMSSends an outbound SMS message from Nextiva.
Action
Transfer Workitem to AgentTransfers a Nextiva workitem to another agent.
Action
Transfer Workitem to InboxTransfers a Nextiva workitem to an inbox (queue).
Action
Unmute CallUnmutes a muted Nextiva call.
Action
Add cardSaves a credit or debit card to an existing Shift4 customer, either from a card token / successful charge, or from full card details.
Action
Add chargeCreates a new charge to a customer or card.
Action
Add customerCreates a new customer in Shift4, optionally saving a card to them as their default card.
Action
Add planCreates a new subscription plan that customers can be subscribed to.
Action
Add refundRefunds an existing charge in full or in part, returning the funds to the card that was charged.
Action
Add subscriptionCreates a subscription that bills a customer automatically according to a plan.
Action
Delete cardDeletes a saved card from a Shift4 customer. If the deleted card was the customer's default, the most recently added card becomes the new default.
Action
Delete customerDeletes an existing Shift4 customer.
Action
Delete planDeletes a plan by ID.
Action
Delete subscriptionCancels/deletes an existing subscription by ID.
Action
Get chargeFetches a charge by ID.
Action
Get customerFetches a customer by ID.
Action
Get disputeFetches a dispute by ID.
Action
Get planFetches a plan by ID.
Action
Get refundRetrieves an existing Shift4 refund by its id.
Action
Get subscriptionFetches a subscription by ID.
Action
List cardsLists the saved cards of a Shift4 customer, most recently created first.
Action
List refundsReturns all refunds.
Action
Update chargeUpdates an existing Shift4 charge's customer, description, shipping, billing, fraud status or metadata. Fields left blank are unchanged.
Action
Update customerUpdates an existing Shift4 customer. Any field left blank is left unchanged.
Action
Update subscriptionUpdates an existing subscription. Any field left blank is left unchanged.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Nextiva
Nextiva to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Nextiva to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Nextiva to StripeStripe is a payment processing platform for online businesses.
Nextiva to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
Nextiva to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
Nextiva to PipedrivePipedrive is a sales CRM and pipeline management tool.
More into Shift4
Instagram to Shift4Instagram is a social media platform for sharing photos, videos, and stories.
HubSpot to Shift4HubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to Shift4Salesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to Shift4Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to Shift4Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to Shift4Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Questions
Nextiva and Shift4, answered
What can start an automation from Nextiva?
Any of Nextiva's 4 triggers in the catalog, including New Missed Call, New Received Call, New Voicemail and New Workitem. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Shift4 when something happens in Nextiva?
Any of Shift4's 21 actions, including Update charge, Update customer, Update subscription and Add card. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Shift4 to Nextiva?
Shift4 has no triggers in the catalog today, so automations start in Nextiva. If you need the other direction, ask: your agent reads Shift4's API documentation and adds it.
Do I have to build a connector for Nextiva or Shift4?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Nextiva and Shift4 without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.