Connect Nextiva and Parseur

Both apps 33Nextiva 17Parseur 16

• Trigger
  New Missed Call

  Triggers when a call is missed in Nextiva.

• Trigger
  New Received Call

  Triggers when an incoming call is received in Nextiva.

• Trigger
  New Voicemail

  Triggers when a new voicemail is received in Nextiva.

• Trigger
  New Workitem

  Triggers when a new workitem (call, text or email) is created in Nextiva.

• Action
  Get Conversation

  Returns a Nextiva conversation together with its workitems.

• Action
  Get Unread Counts

  Returns the number of unread conversations, mentions, calls and voicemails.

• Action
  Get Workitem

  Returns one Nextiva workitem (a call, text or email) by its ID.

• Action
  Hang Up Call

  Ends an active Nextiva call.

• Action
  Hold Call

  Puts an active Nextiva call on hold.

• Action
  List Conversations

  Returns conversations in the Nextiva account.

• Action
  List Workitems

  Returns workitems (calls, texts, emails) in the Nextiva account.

• Action
  Mute Call

  Mutes an active Nextiva call.

• Action
  Send Email Response

  Sends an email reply on a Nextiva email workitem.

• Action
  Send SMS

  Sends an outbound SMS message from Nextiva.

• Action
  Transfer Workitem to Agent

  Transfers a Nextiva workitem to another agent.

• Action
  Transfer Workitem to Inbox

  Transfers a Nextiva workitem to an inbox (queue).

• Action
  Unmute Call

  Unmutes a muted Nextiva call.

• Trigger
  New Document Export Failed

  Triggered when Parseur fails to export a document to its destination.

• Trigger
  New Document Not Processed

  Triggered when Parseur receives a document it cannot extract data from, so you can follow it up.

• Trigger
  New Document Processed

  Triggered when Parseur finishes extracting data from a document, with the extracted fields.

• Trigger
  New Document Processed (With List Items)

  Triggered when Parseur finishes extracting data from a document, including any table or list fields it found (line items, rows).

• Trigger
  New Mailbox

  Triggers when a new mailbox is created in your Parseur account. Returns the mailbox's name, email prefix, AI engine and document counts.

• Trigger
  New Table Field Processed

  Triggers once for every row of a table or list field when Parseur finishes processing a document. Returns the row's values along with the document and mailbox it came from.

• Action
  Create Document

  Sends text or HTML content to a Parseur mailbox as a new document, so Parseur can extract its data. Returns the new document's ID.

• Action
  Create Document From File

  Uploads a file (PDF, DOCX, image and so on) to a Parseur mailbox as a new document, so Parseur can extract its data. Returns the new document's ID.

• Action
  Delete Document

  Deletes a document from Parseur by its ID.

• Action
  Delete Mailbox

  Deletes a Parseur mailbox and everything in it. This cannot be undone.

• Action
  Get Document

  Returns one document from Parseur by its ID, including its processing status and the data Parseur extracted from it.

• Action
  Get Mailbox

  Returns one Parseur mailbox by its ID, with its email address, document counts and settings.

• Action
  List Documents

  Returns the documents in Parseur, optionally narrowed to one mailbox or one processing status.

• Action
  List Mailboxes

  Returns the mailboxes in your Parseur account, with the email address to send documents to and how many documents each holds.

• Action
  Reprocess Document

  Sends an existing document back through parsing, for example after you update its template. Returns the document's ID, name and processing status.

• Action
  Update Mailbox

  Updates a Parseur mailbox's settings. Only the values you supply are changed — anything you leave blank keeps its current setting.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.