--- title: "Connect MRPLN to echowin - APIANT.ai" description: "When \"Customer Updated (instant)\" fires in MRPLN, your agent runs \"Add contact\" in echowin." canonical: "https://apiant.ai/connect/mrpln-to-echowin" --- # Connect MRPLN to echowin When **Customer Updated (instant)** fires in [MRPLN](https://apiant.ai/connections/mrpln), your agent runs **Add contact** in [echowin](https://apiant.ai/connections/echowin). Describe the whole flow and it is built, tested on every scenario and kept running. MRPLN **6** triggers MRPLN **8** actions echowin **14** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want MRPLN and echowin to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What MRPLN can start in echowin - When **Customer Updated (instant)** in MRPLN then **Add contact** in echowin - When **New Customer** in MRPLN then **Update contact** in echowin Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with MRPLN and echowin ## Triggers and actions 6 triggers · 22 actions - Trigger **Campaign Launched (instant)** Fires instantly when a campaign is launched (campaign.launched). - Trigger **Customer Opted Out (instant)** Fires instantly when a customer opts out (customer.opted_out). - Trigger **Customer Updated (instant)** Triggers instantly when a customer is updated in MRPLN. - Trigger **Message Sent (instant)** Fires instantly when a message is queued or scheduled for a customer (message.sent). - Trigger **New Customer** Triggers when a new customer is added. - Trigger **New Customer (instant)** Triggers instantly when a customer is created in MRPLN. - Action **Create Customer** Creates a new customer in MRPLN. - Action **Find Customer** Finds a customer by email address. Returns the first matching customer, or found=false when none match. - Action **Find Customer by Phone** Find a customer by their SMS phone number. - Action **Find Customer by WhatsApp** Find a customer by their WhatsApp number. - Action **List Templates** List the approved message templates for a channel. - Action **Send Message to Customer** Send an email, SMS, or WhatsApp message to a customer using an approved template - Action **Trigger Campaign** Launch a campaign that was built in MRPLN. - Action **Update Customer** Updates an existing customer in MRPLN. - Action **Add contact** Adds a new contact to echowin. - Action **Add knowledgebase reference** Adds a question-and-answer reference to an echowin knowledgebase. It is searchable right away. - Action **Add note** Create a note on a contact. - Action **Add tag** Create a new CRM tag. - Action **Delete contact** Delete a CRM contact. - Action **Find knowledgebase entries by query** Returns up to 50 knowledgebase entries that best match the specified natural-language query, ranked by similarity. - Action **Get agent instructions** Returns the current natural-language instructions (system prompt) for one echowin agent. - Action **Get contact** Retrieve a single CRM contact by id. - Action **List agents** Returns every AI agent belonging to the team, newest first, with the knowledgebase each agent is linked to. - Action **List contacts** Lists the team's contacts with tags, CRM stage and user assignments, optionally filtered by free-text search or tags. - Action **List notes** Lists all notes attached to an echowin contact, newest first. - Action **List tags** Lists the team's contact tags in alphabetical order with the number of contacts carrying each tag. - Action **Update agent instructions** Replaces an echowin agent's instructions (system prompt). The previous version is saved to the agent's instruction history. - Action **Update contact** Updates an existing contact by ID. Only the fields you fill in are changed. ## Each app on its own - [ **MRPLN** MRPLN is a Mar-Tech SaaS platform for Marketing planning, Automation and Insights powered by AI.](https://apiant.ai/connections/mrpln) - [ **echowin** echowin is an AI powered call management solution that can automatically pick up your phone calls.](https://apiant.ai/connections/echowin) Reviews ## What our customers say ## More from MRPLN - [ **MRPLN to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/mrpln-to-linkedin) - [ **MRPLN to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/mrpln-to-facebook) - [ **MRPLN to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/mrpln-to-anthropic) - [ **MRPLN to Supabase** Supabase is an open-source backend-as-a-service providing a Postgres database, authentication, storage, and...](https://apiant.ai/connect/mrpln-to-supabase) - [ **MRPLN to ElevenLabs** ElevenLabs is an AI audio research and deployment company.](https://apiant.ai/connect/mrpln-to-elevenlabs) - [ **MRPLN to Pushover** Pushover sends real-time push notifications to your phone, tablet, desktop, and watch.](https://apiant.ai/connect/mrpln-to-pushover) ## More into echowin - [ **HubSpot to echowin** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-echowin) - [ **Salesforce to echowin** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-echowin) - [ **Slack to echowin** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-echowin) - [ **Google Sheets to echowin** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-echowin) - [ **Gmail to echowin** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-echowin) - [ **Google Calendar to echowin** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-echowin) Questions ## MRPLN and echowin, answered ### ### What can start an automation from MRPLN? Any of MRPLN's 6 triggers in the catalog, including Customer Updated (instant), New Customer, New Customer (instant) and Campaign Launched (instant). Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in echowin when something happens in MRPLN? Any of echowin's 14 actions, including Update agent instructions, Update contact, Add contact and Add knowledgebase reference. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from echowin to MRPLN? echowin has no triggers in the catalog today, so automations start in MRPLN. If you need the other direction, ask: your agent reads echowin's API documentation and adds it. ### ### Do I have to build a connector for MRPLN or echowin? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use MRPLN and echowin without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.