--- title: "Connect Motion and Request Tracker (RT) - APIANT.ai" description: "When \"New Comment\" fires in Motion, your agent runs \"Comment on a Ticket\" in Request Tracker (RT)." canonical: "https://apiant.ai/connect/motion-to-request-tracker-rt" --- # Connect Motion and Request Tracker (RT) When **New Comment** fires in [Motion](https://apiant.ai/connections/motion), your agent runs **Comment on a Ticket** in [Request Tracker (RT)](https://apiant.ai/connections/request-tracker-rt), or **Ticket Created** in Request Tracker (RT) to **Create Recurring Task** in Motion. Describe the whole flow and it is built, tested on every scenario and kept running. Motion **4** triggers Motion **17** actions Request Tracker (RT) **3** triggers Request Tracker (RT) **18** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Motion and Request Tracker (RT) to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Motion and Request Tracker (RT) can do together ### From Motion to Request Tracker (RT) - When **New Comment** in Motion then **Comment on a Ticket** in Request Tracker (RT) - When **New or Updated Task** in Motion then **Create Ticket** in Request Tracker (RT) ### From Request Tracker (RT) to Motion - When **Ticket Created** in Request Tracker (RT) then **Create Recurring Task** in Motion - When **Ticket Status Changed** in Request Tracker (RT) then **Create Task** in Motion Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Motion and Request Tracker (RT) ## Triggers and actions 7 triggers · 35 actions - Trigger **New Comment** Triggered when a new comment is added to the selected task. - Trigger **New or Updated Task** Triggers when a task is created or updated in Motion. - Trigger **New Project** Triggered when a new project is created in a Motion workspace. - Trigger **New Task** Triggered when a new task is created in Motion. Can be limited to a workspace, project, assignee, label, name or status. - Action **Create Comment** Creates a new comment on a Motion task and returns the created comment. - Action **Create Project** Creates a new project in a Motion workspace, optionally from a project template, and returns the created project. - Action **Create Recurring Task** Creates a recurring task in a Motion workspace, assigned to a person and repeating on the frequency you choose. Returns the new recurring task. - Action **Create Task** Creates a task in a Motion workspace, optionally with a due date, assignee, project, labels and auto-scheduling. Returns the new task. - Action **Delete Recurring Task** Deletes a recurring task in Motion by its ID. - Action **Delete Task** Deletes a Motion task by its ID. - Action **Find Task** Returns the tasks whose name contains the specified text, optionally narrowed by workspace, project, assignee, label or status. - Action **Get Project** Returns a single Motion project by its ID, including its status, timestamps and custom field values. An error occurs if the project is not found. - Action **Get Task** Returns a Motion task by its ID, including its schedule, assignees, project, workspace and custom field values. An error occurs if the task is not found. - Action **List Comments** Returns all comments on a Motion task, including each comment's content, creation time and creator. - Action **List Projects** Returns all projects in a Motion workspace, including each project's status and custom field values. - Action **List Recurring Tasks** Returns all recurring tasks in a Motion workspace, including each task's assignee, project, status, priority and labels. - Action **List Tasks** Returns the tasks in Motion, across every page of results, optionally narrowed by workspace, project, assignee, label, name or status. - Action **Move Task** Moves a task to a different workspace, optionally assigning it to a user there, and returns the updated task. - Action **Set Project Custom Field Value** Sets the value of an existing custom field on a project and returns the value that was saved. - Action **Unassign Task** Removes the assignee from a Motion task, leaving the task unassigned. - Action **Update Task** Updates an existing Motion task by ID and returns the updated task, including its title, schedule, status, priority, labels and assignee. - Trigger **Ticket Correspondence** Triggers when a ticket is replied to (that is, corresponded with). - Trigger **Ticket Created** Triggers when a new Request Tracker ticket is created. - Trigger **Ticket Status Changed** Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status. - Action **Add asset** Create an asset. - Action **Comment on a Ticket** Add an internal comment to a ticket and send to any internal watchers. - Action **Create Ticket** Create a new ticket in Request Tracker. - Action **Find Attachment** Locate an attachment by ID. - Action **Find Ticket** Locate a ticket by ID. - Action **Find Tickets** Issue a query to find matching tickets. - Action **Find Transaction** Find a transaction by ID - Action **Get asset** Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields. - Action **Get queue** Get a queue by id or name. - Action **Get user** Get a user by id or name. - Action **List queues** List all queues visible to user. - Action **List ticket history** List transactions of a ticket. - Action **Reply to a Ticket** Reply to the requestor and any internal or external watchers of a ticket. - Action **Update ticket** General ticket update (Owner, Priority, Queue, custom fields). - Action **Update Ticket Due Date** Update the due date of a ticket. - Action **Update Ticket Status** Update the status of a ticket. - Action **Update Ticket Subject** Update the subject of a ticket. - Action **Update user** Update a user. ## Each app on its own - [ **Motion** Motion uses artificial intelligence to optimize your and your team’s day.](https://apiant.ai/connections/motion) - [ **Request Tracker (RT)** Request Tracker (RT) is an open-source, enterprise-grade ticketing system.](https://apiant.ai/connections/request-tracker-rt) Reviews ## What our customers say ## More from Motion - [ **Motion to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/motion-to-salesforce) - [ **Motion to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/motion-to-slack) - [ **Motion to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/motion-to-stripe) - [ **Motion to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/motion-to-shopify) - [ **Motion to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/motion-to-quickbooks-online) - [ **Motion to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/motion-to-pipedrive) ## More into Request Tracker (RT) - [ **HubSpot to Request Tracker (RT)** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-request-tracker-rt) - [ **Google Sheets to Request Tracker (RT)** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-request-tracker-rt) - [ **Gmail to Request Tracker (RT)** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-request-tracker-rt) - [ **Google Calendar to Request Tracker (RT)** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-request-tracker-rt) - [ **Google Drive to Request Tracker (RT)** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-request-tracker-rt) - [ **Mailchimp to Request Tracker (RT)** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-request-tracker-rt) Questions ## Motion and Request Tracker (RT), answered ### ### What can start an automation from Motion? Any of Motion's 4 triggers in the catalog, including New Comment, New or Updated Task, New Project and New Task. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Request Tracker (RT) when something happens in Motion? Any of Request Tracker (RT)'s 18 actions, including Create Ticket, Update ticket, Update Ticket Due Date and Update Ticket Status. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Request Tracker (RT) to Motion? Yes. When something happens in Request Tracker (RT), your agent can act in Motion too. This page covers both directions: Request Tracker (RT)'s triggers and Motion's actions are listed here as well. ### ### Do I have to build a connector for Motion or Request Tracker (RT)? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Motion and Request Tracker (RT) without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.