--- title: "Connect Motion to Customer.io - APIANT.ai" description: "When \"New Comment\" fires in Motion, your agent runs \"Send transactional email\" in Customer.io." canonical: "https://apiant.ai/connect/motion-to-customer-io" --- # Connect Motion to Customer.io When **New Comment** fires in [Motion](https://apiant.ai/connections/motion), your agent runs **Send transactional email** in [Customer.io](https://apiant.ai/connections/customer-io). Describe the whole flow and it is built, tested on every scenario and kept running. Motion **4** triggers Motion **17** actions Customer.io **10** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Motion and Customer.io to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Motion can start in Customer.io - When **New Comment** in Motion then **Send transactional email** in Customer.io - When **New or Updated Task** in Motion then **Create Anonymous Event** in Customer.io Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Motion and Customer.io ## Triggers and actions 4 triggers · 27 actions - Trigger **New Comment** Triggered when a new comment is added to the selected task. - Trigger **New or Updated Task** Triggers when a task is created or updated in Motion. - Trigger **New Project** Triggered when a new project is created in a Motion workspace. - Trigger **New Task** Triggered when a new task is created in Motion. Can be limited to a workspace, project, assignee, label, name or status. - Action **Create Comment** Creates a new comment on a Motion task and returns the created comment. - Action **Create Project** Creates a new project in a Motion workspace, optionally from a project template, and returns the created project. - Action **Create Recurring Task** Creates a recurring task in a Motion workspace, assigned to a person and repeating on the frequency you choose. Returns the new recurring task. - Action **Create Task** Creates a task in a Motion workspace, optionally with a due date, assignee, project, labels and auto-scheduling. Returns the new task. - Action **Delete Recurring Task** Deletes a recurring task in Motion by its ID. - Action **Delete Task** Deletes a Motion task by its ID. - Action **Find Task** Returns the tasks whose name contains the specified text, optionally narrowed by workspace, project, assignee, label or status. - Action **Get Project** Returns a single Motion project by its ID, including its status, timestamps and custom field values. An error occurs if the project is not found. - Action **Get Task** Returns a Motion task by its ID, including its schedule, assignees, project, workspace and custom field values. An error occurs if the task is not found. - Action **List Comments** Returns all comments on a Motion task, including each comment's content, creation time and creator. - Action **List Projects** Returns all projects in a Motion workspace, including each project's status and custom field values. - Action **List Recurring Tasks** Returns all recurring tasks in a Motion workspace, including each task's assignee, project, status, priority and labels. - Action **List Tasks** Returns the tasks in Motion, across every page of results, optionally narrowed by workspace, project, assignee, label, name or status. - Action **Move Task** Moves a task to a different workspace, optionally assigning it to a user there, and returns the updated task. - Action **Set Project Custom Field Value** Sets the value of an existing custom field on a project and returns the value that was saved. - Action **Unassign Task** Removes the assignee from a Motion task, leaving the task unassigned. - Action **Update Task** Updates an existing Motion task by ID and returns the updated task, including its title, schedule, status, priority, labels and assignee. - Action **Create Anonymous Event** Records an event that isn't tied to a known person yet, such as a page view or an action by a visitor. Include an anonymous id to link the event to a person later. - Action **Create Event** Records an event for a person in Customer.io, which can trigger campaigns or update segments. - Action **Delete person** Deletes a person from your Customer.io workspace, identified by their id, email address or Customer.io id. - Action **Get person** Look up a customer's attributes by customer_id. - Action **List segments** List all manual and data-driven segments in the workspace. - Action **Merge people** Merges a duplicate person into a primary person. The secondary person's attributes and activity move to the primary person, and the secondary person is deleted. - Action **Remove people from segment** Removes people from a manual segment in Customer.io. Data-driven segments can't be changed this way. - Action **Send API-triggered broadcast** Trigger an API-triggered broadcast campaign to send immediately. - Action **Send transactional email** Send a one-off transactional email via a transactional message template. - Action **Suppress person** Deletes a person from your Customer.io workspace and suppresses their identifiers so nobody can be added again with the same id, email or phone. Activity attributed to them is redacted. ## Each app on its own - [ **Motion** Motion uses artificial intelligence to optimize your and your team’s day.](https://apiant.ai/connections/motion) - [ **Customer.io** With Customer.io you can send email, SMS, and push based on what people do or don't do in your app.](https://apiant.ai/connections/customer-io) Reviews ## What our customers say ## More from Motion - [ **Motion to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/motion-to-salesforce) - [ **Motion to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/motion-to-slack) - [ **Motion to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/motion-to-stripe) - [ **Motion to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/motion-to-shopify) - [ **Motion to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/motion-to-quickbooks-online) - [ **Motion to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/motion-to-pipedrive) ## More into Customer.io - [ **HubSpot to Customer.io** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-customer-io) - [ **Wistia to Customer.io** Wistia makes it easy to host, track, and measure video engagement online.](https://apiant.ai/connect/wistia-to-customer-io) - [ **Salesforce to Customer.io** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-customer-io) - [ **Slack to Customer.io** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-customer-io) - [ **Google Sheets to Customer.io** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-customer-io) - [ **Gmail to Customer.io** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-customer-io) Questions ## Motion and Customer.io, answered ### ### What can start an automation from Motion? Any of Motion's 4 triggers in the catalog, including New Comment, New or Updated Task, New Project and New Task. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Customer.io when something happens in Motion? Any of Customer.io's 10 actions, including Create Anonymous Event, Create Event, Send API-triggered broadcast and Send transactional email. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Customer.io to Motion? Customer.io has no triggers in the catalog today, so automations start in Motion. If you need the other direction, ask: your agent reads Customer.io's API documentation and adds it. ### ### Do I have to build a connector for Motion or Customer.io? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Motion and Customer.io without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.